While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I found MIOP very beneficial both before and after my operation. Matt was helpful and patient in explaining the system and I enjoyed the daily exercises and talks. The physio help I received fr... See more

Company replied

Rated 5 out of 5 stars

The whole MiOP experience for me was brilliant. I found the pre Hab videos and exercises out in the right mindset and got me ready for my surgery. The post op activities and exercises and video... See more

Rated 5 out of 5 stars

I was introduced to the app by Matt Williams and used it prior to my full knee replacement. I am now into 7 weeks of the post operation course. He has also followed up with me during the course.I foun... See more

Company replied

Rated 5 out of 5 stars

My consultant having identified that I required a full knee replacement suggested that I might benefit from trialling/following the MIOP application. I had several weeks before my surgery, therefo... See more

Company details

  1. Orthopaedic surgeon

Written by the company

MiOP is your digital companion app, optimising care to improve outcomes. We connect you to the right people at the right time with the right information, empowering you when you need it most.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My consultant having identified that I…

My consultant having identified that I required a full knee replacement suggested that I might benefit from trialling/following the MIOP application. I had several weeks before my surgery, therefore started to use the pre-op section as guided by MIOP. The Education and Checklists sections informed me of what to expect and what I needed to do to be best prepared. The Exercise section I followed exactly as prescribed, to ensure that my knee/leg muscles were as best prepared for surgery as possible. Some were a little challenging at first but by my surgery I had mastered them.
Following surgery I again was guided by MIOP, through the recovery exercises to regain full use of my knee. They gradually increased through this twelve week post-op period enabling me to make a full recovery.
Having an application like MIOP assisted me in ensuring I adhered to the exercise regime as part of my recovery.
The Assessments are to help advise the consultant how your recovery is progressing. Some of the questions are yes or no, with no scale, which does not reflect any actual progress. I understand these are going to be reviewed and possibly modified in the future.
To summarise I found MIOP to be a significant contribution in my preparation and recovery.

9 February 2023
Rated 5 out of 5 stars

Gave me confidence

I had no idea what to expect after my full knee replacement and so I found the app very motivational after my operation in February. The videos, assessments and in particular the exercises kept me going every day because there were times when I felt I wasn’t making any progress. Just having each day numbered and ticked off felt satisfying and I appreciated that it continued for 12 weeks after the operation. So 3 months after the operation I travelled to and spent a full day in London without a stick, a trip I didn’t expect to manage. I have my next full knee replacement next month, 4 months after the first, and I feel more confident that I will manage.

I also didn’t realise how important the exercises were before the operation but the app gave me plenty of new information. Matt answered any questions I had and was always available for support.

1 February 2023
Unprompted review
MiOP logo

Reply from MiOP

Thank you for such kind words Barbara. I hope everything is continuing to go well in your recovery, and good luck with the other knee.

Rated 5 out of 5 stars

An aid to recovery!

I found MiOP very helpful both pre and post op, in particular the exercises which were a daily reminder to get the joint moving. Matt's contact made it a more personal experience and I appreciated his call on the eve of my op.
I have no doubt that using the app aided my recovery significantly and I would fully recommend MiOP to anybody undergoing hip or knee replacement surgery. I just hope I can get Version 2 when I go in for the other hip!

8 November 2022
Unprompted review
Rated 5 out of 5 stars

Excellent app

I had my hip replacement surgery November 7th 2022 and was using the MiOP app a few months before my hip surgery. Matt contacted me and explained how the app works etc, he kept in touch with me to see if I was managing the app ok and I contacted him a couple of times he was very pleasant to talk to .After my surgery I followed the exercises that were set out for me and I was walking without my walking aids after 4 weeks.I still do the exercises because I find them really good and if the weather is to bad to go out they continue to help with my progress. Thanks again to Matt and all involved in my operation and recovery. Brilliant app .

7 November 2022
Unprompted review
Rated 5 out of 5 stars

The whole MiOP experience for me was…

The whole MiOP experience for me was brilliant.
I found the pre Hab videos and exercises out in the right mindset and got me ready for my surgery.
The post op activities and exercises and video clips kept me motivated on a daily basis. Great concept and collaboration with the surgeon and made me accountable for my rehab! Thank you!

27 January 2023
Unprompted review
Rated 5 out of 5 stars

Great Motivation

I started using the MiOP App two weeks before my total knee replacement and am now 9 weeks post op. The information given pre op prepared me for the weeks and months ahead. The daily exercises were fantastic motivation but as I was struggling and felt a bit behind target because of the swelling I found going to see the hospital physiotherapist a much more personalised option. He could see where I was struggling, changed things a little, and encouraged me to carry on. I would 100% recommend any patient having a knee replacement to use the App. It’s simple to use, the videos were excellent reminders of how to do each new exercise, it’s informative and I look forward to using it until I feel fully better.

21 March 2023
Unprompted review
MiOP logo

Reply from MiOP

Thanks for the kind review Julie, I hope you enjoy your final few weeks with the app

Rated 5 out of 5 stars

I found the MiOP app to be very useful

I found the MiOP app to be very useful, particularly as and aid to remind myself what to do for exercises. The app was full of relevant information, that arrived when you need it.

1 March 2023
Unprompted review
MiOP logo

Reply from MiOP

Thanks for your kind words Debra, you've done brilliantly so far.

Rated 5 out of 5 stars

A Useful Tool. I started using the app one week before…

I started using the app one week before my hip surgery and during this short period it provided me with all the vital information I needed to know about what to expect. The most important thing was it put my mind at rest.
I have just started the post op recovery and find the regular prompting regarding daily exercise very helpful. The short video clips and articles are very informative and because it is done on a daily basis, make it easier to absorb. I look forward to using it in the weeks to come, enabling me to make a complete recovery.

9 March 2023
Unprompted review
MiOP logo

Reply from MiOP

Thanks John, we are looking forward to seeing how well you progress in the weeks to come

Rated 5 out of 5 stars

The trial using the MiOP App Excellent

I was introduced to the app by Matt Williams and used it prior to my full knee replacement. I am now into 7 weeks of the post operation course. He has also followed up with me during the course.I found the app extremely helpful and beneficial at all stages. I am a 75 year old man. I was walking in the house without crutches after 2 weeks and tentative steps outside without crutches in 4 weeks. Walking up and down stairs after 5 weeks. At present walking confidently outside without crutches after 6 weeks. The exercises and other information within the app helps the exercise regime. Now discharged by the Consultant and physiotherapists By using the app I intend to continue to complete the course.

8 March 2023
Unprompted review
MiOP logo

Reply from MiOP

Thanks David, and great to hear your recovery is going so well

Rated 5 out of 5 stars

I am 83 years old

I am 83 years old, not particularly computer literate and have had a grotty knee for eleven years. The MiOP App was easy to install following Matt’s instructions and the content over three months which included pre and post operative exercises, education, assessments and checklists were very helpful. The videos on exercise were very clear ensuring that I was doing them properly, VERY important, and there was a chat box to Matt if further help was required.
MiOP provides:-
Motivation - setting goals
Discipline - daily reminders
Progress awareness - assessments
Support. - chat box.
Less good aspects were, survey only allowed limited responses and I would have liked to have been able to view retrospectively the exercises. However, these issues were discussed and either altered or explained fully to me.
Did I achieve my goals, ‘ Oh YES’, I was back to my normal keep fit class at six weeks and was walking up and down stairs normally by the end of the course. Would I have got there without it?, nothing like as well. A very happy patient.

24 September 2022
Unprompted review
MiOP logo

Reply from MiOP

Thank you for your kind words Ann. We all hope you recovery continues to go from strength to strength

Rated 5 out of 5 stars

5 Star…

I found MIOP very beneficial both before and after my operation. Matt was helpful and patient in explaining the system and I enjoyed the daily exercises and talks.

The physio help I received from the hospital was negligible so the MIOP was very important.

My left knee was successfully replaced 8 years ago but it took twelve months before I felt fully recovered. I thought there could be problems with the right knee (8 years older) but the opposite was the case and within 3 months I was out walking again.

I hope all patients in the future are able to access MIOP.

21 September 2022
Unprompted review
MiOP logo

Reply from MiOP

Thank you for kind words Barbara, you have done remarkably well that testament to your hard work.



Matt

Rated 5 out of 5 stars

A speedy road to recovery!

I found this app extremely helpful and beneficial in both pre and post op recovery. Instructions were very clear and easy to follow. There were various levels of difficulty in the exercises enabling you to choose an appropriate level. It was like having a physio in your own home!

The exercises enabled me to work on the muscles which would be affected by surgery, therefore improving the speed of my recovery.

The daily reminders for exercises and videos were very informative, answering any questions you may have. This included a check list to ensure you had everything for your stay in hospital. It also included lots of information of what to expect leading up to and after the operation.

I would recommend this to all and feel that this aided my recovery 100%.

A must have app in my opinion and would most definitely use it again.

Chris Marsella

15 February 2023
Unprompted review
MiOP logo

Reply from MiOP

Thanks for the review Chris, you've done brilliantly the last few weeks, I hope your progress continues

Rated 5 out of 5 stars

I took part in a trial using the MiOP…

I took part in a trial using the MiOP app. I started using the App 8 weeks before total knee replacement surgery. Information about the App and how to use it was clear and well explained. The App was easy to follow on a daily basis. The informative articles and exercises really helped me to remain focused and soon became a daily routine. I am sure that without using the App I would not have dealt with surgery and recovery so well. Some of the post op exercises were really hard and at times I did get frustrated that I struggled to do them at all at the start, however, breaking them down into little and often helped. I would definitely recommend taking part in this programme.

3 August 2022
Unprompted review
MiOP logo

Reply from MiOP

Thanks for your kind words Annette, we all hope your recovery continues to go from strength to strength

Rated 5 out of 5 stars

When I attended the initial appointment…

When I attended the initial appointment with my Consultant prior to admission for a total hip replacement he suggested I might like to take part in the MiOP pilot scheme. I agreed and it began 2 weeks prior to my admission.
Matt was very helpful with setting up the app and explaining what to expect. I found the exercises and life style and dietary advice very helpful and felt well prepared going forward for the operation.
I'd had a previous hip replacement on my other hip 9 years before but I knew from friends who had had more recent hip surgery that recovery time had greatly improved on what I had experienced in the past so I looked forward to seeing how it was for me.
Postoperatively and once discharged from hospital I followed the daily exercise regimes and completed all the assessments etc for the following 3 months, during which time I welcomed the discipline required from the regular participation and the benefit I received from it.
I had one appointment with the Physiotherapist at 6 weeks who was delighted with my progress so much so that she discharged me with the option of further contact if a problem arose.
On a small negative note I did mention to Matt the appropriateness of the inclusion of the very outdated Oxford scoring system in such a new app. I had found it at times to be frustrating and totally inaccurate in certain areas. Matts replied was that it had to be included at the moment but was currently under review.
I found the the MiOP app extremely helpful and supportive and would happily recommend its use to others. My progress and subsequent recovery has been a great success and I'm sure the MiOP app and not forgetting of course the wonderful skills of my surgeon can take the credit.

23 August 2022
Unprompted review
Rated 5 out of 5 stars

It was a privilege to use this app from…

It was a privilege to use this app from 8 weeks before my full knee replacement to 12 weeks after. My only regret is that I'm no longer able to have its regular reminders. The app neatly provides relevant information, advice, assessments, checklists and encouragement in one place. Best of all though is the exercise regime, and the reminders to do the exercises - this is so much better than lists I've had from physiotherapists in the past. I found the frequency of the exercises, with regular rest days, to be just right, the instructional videos are very helpful, and I was able to choose a level which suited my capabilities at the time. I'm told that I'm progressing extremely well with my new knee, my physiotherapist was amazed by my progress when I last saw him 10 weeks post op, and I’m convinced that the MiOP app has made a significant contribution.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

MIOP App - great for a speedy recovery

I trialed MIOP App earlier this year before having a partial knee replacement.
I found the pre-op information very useful, well presented and easy to follow. Many of the worries about having the operation were eased by the informative nature and checklists of MIOP App.
I followed the exercise programme during my recovery and found the videos particularly helpful in my rehab. Although some of the exercises are quite difficult, the programme went at the correct speed with the correct level of intensity to provide the desired end result of a pain free knee. It's almost like having your own physiotherapist with you at all times!

The speed of my recovery was certainly helped by the use of the MIOP App and I would definitely recommend it.

10 March 2022
Rated 5 out of 5 stars

Benefit of using Miop between May and September 2022

I was asked by my Surgeon at my initial consultation for a total left knee replacement if I would like to take part in the pilot of the Miop scheme. He did not go into much detail but said that it was an App to help get me ready for surgery and subsequently to aid my recovery. I'm not very Tech savvy but thought that I might as well try it out.
I was contacted by the Project Leader Matt Williams who helped to explain how to download the App and how to use it, I need not have worried as it was all very simple. You can use the App in more than one way, simply wait to be prompted to do things or look at things in advance or simply revisit them when you want to.
I read all the Information sheets as soon as I had the App, some people might find that a bit too much but if you are to get the most benefit, I think it is important to implement or at least consider implementing some of the lifestyle changes that are suggested at the earliest opportunity. It was good to have a specific exercise regime to work to in advance of surgery to strengthen muscles for the post operative period. The Checklists to complete for both the Pre Op and Post Op appointments was very useful, as was the list of things to do to prepare your accommodation for after the Op. The Checklist for what to take to hospital might seem obvious but it is very easy to forget something.
In the post Op period, the prompts for exercises were welcoming, revisiting some of the videos available and re-doing assessments all helped to ascertain what improvements had been made as the post Op period continued.
My personal experience is that it was definitely a bonus for me to have access to the App. It got me to exercise and change certain aspects of my lifestyle and the regular chats with Matt WIlliams were a real bonus, he was so supportive. I think it would be a benefit for many different types of operation and if I have another one and Miop is available, then I would certainly use it. I actually miss not having it here.

13 September 2022
Unprompted review
Rated 5 out of 5 stars

MiOP - An essential guide to Op recovery

I am so glad that I took up my surgeon's offer of using Miop in its initial rollout. The app was easy to set-up on both the mobile and the desk top and from then on it became my daily guide. In the weeks leading up to the bilateral knee operation I was given the exercises necessary to prepare me physically and also tips and videos on lifestyle and diet. Along the way checklists and questionnaires kept me on the right path.
Following the operation the app was my daily mentor. The daily exercise regime was strenuous and, initially, very painful but the benefits of those exercises soon became apparent as I was able to get back to my normal activities very quickly. The checklists, questionnaires and videos continued to guide, advise and encourage me. I also very much appreciated the friendly and helpful calls from Matt Williams during the whole time.
The app gave me the daily motivation and determination to do all the right things. Without it I could easily have been distracted and skipped a day or two.
Without any doubts I recommend this app as an essential guide and mentor for pre and post op times.

2 June 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look