Mish Mash Reviews 

342
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the jeans, shorts, and chinos, noting their comfort, durability, and excellent fit. Many people appreciate the efficient and speedy delivery service, with items often arriving sooner than expected and well-packaged. The overall service is frequently highlighted as excellent, with a smooth online process and easy returns or exchanges. However, some customers experienced issues with delivery, where items were confirmed as dispatched but had not yet left the warehouse, causing delays. A few other people also felt that sizing could be inconsistent, with some items being too large despite ordering their usual size.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the great style, quality, and fit of... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of clothing items... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and efficient delivery... See more

Service

Customers had positive experiences with service, often highlighting its excellence and speed. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more

Company replied

Rated 5 out of 5 stars

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more

Company replied

Rated 5 out of 5 stars

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

Company replied


Company details

  1. #12 of 39 best companies in Fashion designer
  2. #40 of 73 best companies in Clothing supplier

Written by the company

Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(342)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Disappointed this time Usually good .

I’ve had a few pairs of the chinos but this time 1 belt loop is actually missing £67 wasted as I’ve worn them for work for a day before I noticed
So I can’t send them back 😔

17 March 2026
Mish Mash logo

Reply from Mish Mash

Hi Darren, I will contact you directly in regards to this as we have had no contact from yourself.
On the rare occasion a product is defective we are more than happy to accept returns. Please do reply to our contact and we will have the issue resolved for you asap.

Rated 5 out of 5 stars

The customer service was exceptional

The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans

9 February 2026
Mish Mash logo

Reply from Mish Mash

Thank you so much for taking the time to write your lovely review Adele, We are glad you love the jeans :-)

Rated 5 out of 5 stars

Just lovely jeans.

Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you

17 January 2026
Mish Mash logo

Reply from Mish Mash

Thank you for taking the time to leave us a great review, we really appreciate it & glad that you love MishMash.

Rated 5 out of 5 stars

Nice material , good fit.

Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of trousers , well made & comfortable. Will purchase another pair.

14 January 2026
Mish Mash logo

Reply from Mish Mash

Thank you for leaving us a great review David, we are happy you love your MishMash trousers.

Rated 3 out of 5 stars

The jeans although being same size as…

The jeans although being same size as other mosh mash jeans my husband has were much too big and too long
I want to send them back but have to wait for them to send me an email to say I can

13 January 2026
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Reply from Mish Mash

I am sorry to see you left a 3 star review - a return was approved and we are doing everything we can alongside QC to make sure there are no issues and to get a fitting pair out to you. Regards. MishMash

Rated 4 out of 5 stars

Great delivery

Great delivery

4 January 2026
Mish Mash logo

Reply from Mish Mash

thank you for taking the time to leave us a review. is there a reason you marked down a star? please feel free to contact us if there is any issue. Regards. MishMash

Rated 5 out of 5 stars

quality

quality all round

3 January 2026
Mish Mash logo

Reply from Mish Mash

Thank you for taking your time to leave an honest review, We appreciate your time.

Rated 5 out of 5 stars

Great Jeans and shorts

Great Jeans and shorts

13 August 2025
Mish Mash logo

Reply from Mish Mash

We are glad you are happy with your purchase, thank you for taking the time to leave a review

Rated 1 out of 5 stars

Custom payment nobody told me at time…

Custom payment nobody told me at time purchase I tryed to pay with PayPal said unsecure site still haven't got jeans diasaster

30 November 2025
Mish Mash logo

Reply from Mish Mash

I'm very sorry you are not happy, our website does state that customs charge will be due and so prices are reduced to cover this, you also receive an email once the parcel is shipped to inform you to watch out for the payment link and that the price was reduced, If you would like to contact customer service direct I will be more than happy to help you further. As you can see from our other reviews we usually go without any issues at all.

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