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Unser Ziel ist es, die Gesundheit der Haut zu verbessern. Wir haben uns diesem Ziel verschrieben und versprechen, fortschrittliche Hautpflege anzubieten, die tatsächlich funktioniert.
2.5
776 reviews
Replied to 57% of negative reviews
Typically replies within 48 hours
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Very poor service. Still waiting for a reimbursement for more than 100 Euros after almost threee monts since i placed the order. Never received the serum, just some masks that were am additional offer. The main order was never received.
It doesn't matter how many times I poke my face, the serum does not come through the needles. I have to pour the serum onto my fingertips and apply it to my face. So far, ive seen no improvement.
I don’t have become my order! But now I musst pay to Klarna
Reply from Miski Cosmetics
We’re very sorry to hear about the trouble with your order. We understand how concerning it is to be asked for payment when you haven’t received your items. Please know that we are here to help resolve this issue promptly.
Kindly contact us directly at contact@miskicosmetics.de
with your order details so our team can investigate the delivery and assist you with Klarna. We are committed to ensuring you receive your order or a proper resolution.
Thank you for your patience, and we hope to make this right.
The Miski Cosmetics Team
I have not received my order. Inspite of a lot of my request.
Reply from Miski Cosmetics
We’re very sorry to hear that you still haven’t received your order. We understand how frustrating this situation is, and we sincerely apologize for the inconvenience and concern it has caused.
This is not the experience we want for our customers, and we would like the opportunity to properly review your case, check the shipment status, and determine the best resolution as soon as possible. If the order is confirmed as delayed or undelivered, we will of course discuss the appropriate next steps in line with our policies.
Please contact us directly at contact@miskicosmetics.de
Thank you for bringing this to our attention. We appreciate the chance to make this right.
The Miski Cosmetics Team
The first delivery was perfect, the second one (paid) never arrived
Reply from Miski Cosmetics
Hello. Caroline. We’re glad to hear your first delivery went well, but we’re very sorry about the frustration with your second order. That’s not the consistency we want for our customers.
Please contact us at contact@miskicosmetics.de
with your order number so we can urgently look into what went wrong and make sure this is resolved for you as quickly as possible.
Your satisfaction is very important to us, and we’d like to turn this experience around.
The Miski Cosmetics Team
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