Miss Diva Reviews 

100
TrustScore 2 out of 5

1.8

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See what reviewers are saying

Rated 1 out of 5 stars

Do not buy from this company. Ordered a pair of shoes that were marked on receipt. Returned, and was advised that a refund would be issued. Nope. The telephone numbers on the website are not operable,... See more

Rated 1 out of 5 stars

Ordered via Debenhams hoping this would give me a little more security. They have dispatched an odd pair & are not engaging with any correspondence, when The website says you must contact us 1st to... See more

Rated 5 out of 5 stars

Ordered gold sandals on Tuesday. Delivered on Friday. Well packaged and exactly as pictured. Good communication and tracking!

Rated 1 out of 5 stars

Poor and unprofessional customer service in store (Stratford Westfield). The salesperson was on the phone most of the time and completely ignored me when I came into the store, however, greeted an... See more

Company details

  1. Shoe shop
  2. Clothing Shop
  3. Fashion accessories shop
  4. Handbags Shop

Written by the company

Miss Diva is a leading retailer of women's fashion, with seven stores across the UK. The brand caters to all women, inspiring them and allowing them to embrace the strong, unique diva within themselves. At Miss Diva, we’re all about you!


Contact info

1.8

Poor

TrustScore 2 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.8

All reviews

(100)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered my item online

I ordered my item online. They took my payment. Informed me when it will arrive. Only to receive an email informing me item not available & I will get a refund ASAP! I finally got my refund 2 weeks later!!!

16 July 2019
Unprompted review
Rated 4 out of 5 stars

Great shoes

Great shoes, so pretty & comfortable as I can't wear a high heel anymore. Delivery was abit slow as it took nearly 2weeks.

7 July 2019
Unprompted review
Rated 5 out of 5 stars

Now that’s Service

I purchased some sand led from miss diva, was informed they are out of stock giving me the option of same but similar colour
I accepted but said I needed urgently. Before anything I was called by miss diva ask when I needed and they sent this very day for a morning delivery. So pleased and the shoes were perfect for my occasion:))

30 June 2019
Unprompted review
Rated 4 out of 5 stars

Fantastic service!

Fast delivery, heels as described and as they looked on the page. They were lace up heels and the metallic stopper on one of the laces fell off but that's the only negative thing and is minor as it was easily put back on.

18 June 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Ordered some sparkly shoes for my daughter
for her brothers wedding. Unfortunately
a few diamantes were missing on one shoe.
Lovely people refunded the shoes and postage quickly and with no hassle ! Thank you. Will be back. Great customer service x

21 May 2019
Unprompted review
Rated 5 out of 5 stars

Very good

Good range of shoes at a reasonable price. Easy delivery, thank you!!!

Could have option of next day delivery

17 May 2019
Unprompted review

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