Do not buy from this company. Ordered a pair of shoes that were marked on receipt. Returned, and was advised that a refund would be issued. Nope. The telephone numbers on the website are not operable,... See more
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Ordered via Debenhams hoping this would give me a little more security. They have dispatched an odd pair & are not engaging with any correspondence, when The website says you must contact us 1st to... See more
Ordered gold sandals on Tuesday. Delivered on Friday. Well packaged and exactly as pictured. Good communication and tracking!
Poor and unprofessional customer service in store (Stratford Westfield). The salesperson was on the phone most of the time and completely ignored me when I came into the store, however, greeted an... See more
Company details
Written by the company
Miss Diva is a leading retailer of women's fashion, with seven stores across the UK. The brand caters to all women, inspiring them and allowing them to embrace the strong, unique diva within themselves. At Miss Diva, we’re all about you!
Contact info
Birmingham, United Kingdom
- customercare@missdiva.co.uk
- missdiva.co.uk
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Hasn’t replied to negative reviews
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Would recommend Miss Diva to friends…
Would recommend Miss Diva to friends and family, prompt delivery, perfect shoes. I bought 3 prs sliders and love them all
good products ,good delivery good price…
good products ,good delivery good price ....well happy
my order was delivered within a few…
my order was delivered within a few days and I love my sandles they look lovely and are soooo comfortable
Very accommodating and friendly
Very accommodating and friendly, the product is great & I will definitely shop again!
I ordered my item online
I ordered my item online. They took my payment. Informed me when it will arrive. Only to receive an email informing me item not available & I will get a refund ASAP! I finally got my refund 2 weeks later!!!
Love shoes I ordered and got them on…
Love shoes I ordered and got them on sale. Great will be back xx
Arrived quickly and item was just as…
Arrived quickly and item was just as described. Very happy.
Good service
Great shoes
Great shoes, so pretty & comfortable as I can't wear a high heel anymore. Delivery was abit slow as it took nearly 2weeks.
Hella nice
Shoes were comfortable and design was gorgeous, loved the fit and delivery was great💗x
Great service
Great service. Will definitely buy from again. Really happy with sliders, so comfy!
Now that’s Service
I purchased some sand led from miss diva, was informed they are out of stock giving me the option of same but similar colour
I accepted but said I needed urgently. Before anything I was called by miss diva ask when I needed and they sent this very day for a morning delivery. So pleased and the shoes were perfect for my occasion:))
Fantastic service!
Fast delivery, heels as described and as they looked on the page. They were lace up heels and the metallic stopper on one of the laces fell off but that's the only negative thing and is minor as it was easily put back on.
Excellent service and quality of the…
Excellent service and quality of the products. Highly recommended.
Disappointed not to get the shoes…
Disappointed not to get the shoes originally ordered as they did not pass quality control. But replacement shoes delivered quickly on time. They look beautiful
Good company
Good company. Website easy to use and order arrived quickly.
Great customer service
Ordered some sparkly shoes for my daughter
for her brothers wedding. Unfortunately
a few diamantes were missing on one shoe.
Lovely people refunded the shoes and postage quickly and with no hassle ! Thank you. Will be back. Great customer service x
Beautiful Prom Shoes!
My daughter loved her shoes! She said they were comfortable, size was good, love the style and arrived in a timely manner. Thank you!
Very good
Good range of shoes at a reasonable price. Easy delivery, thank you!!!
Could have option of next day delivery
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