I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
I was sceptical at contacting someone as you hear of scams all the time but Mis-sold Expect have put my mind at ease. They have kept in contact with me through all the process they have done so far i... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.3
Excellent
361 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Made the process very easy and…
Made the process very easy and uncomplicated
13 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Michael, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
What support have you offered?
13 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for sharing your feedback. We’re really sorry to hear that your experience hasn’t met your expectations. We’d really like to look into this properly for you and see what’s gone wrong.
We've requested more information through Trustpilot so we can locate your file and ask a member of the team to get in touch. Alternatively, if you’re happy to contact us at info@mis-soldexpert.co.uk, our team can review the details and ensure any feedback is taken on board and actioned accordingly.
We appreciate you taking the time to let us know.
So far so good
So far so good. Nice easy process to start the application. Would reccomend!
10 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Amy, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Although I'm only at the beginning of…
Although I'm only at the beginning of the process, I like that you can keep track of the progress.
13 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Laura, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The questions were clearand easy to…
The questions were clearand easy to answer.,all information was kept up to date as it changes
13 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Mark, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
You demonstrated a strong commitment to…
You demonstrated a strong commitment to delivering high-quality client service and support by responding promptly to client needs, and ensuring a professional and customer-focused experience at all times. You effectively manage enquiries, resolves issues efficiently, and maintains clear communication.
8 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Belson, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I contacted trustpilot on two new cars…
I contacted trustpilot on two new cars I bought from people's ford, on ford finance,
It was My son who noticed I overpaid on the deposit and trade in of my first used car, prompting me not to trade for a third new car.awaiting replay from trustpilot.
9 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA scheme is being legally challenged, but we’re still working hard to prepare any claim you may have.
If there was anything specific that didn’t meet your expectations, we’d really like to understand so we can improve. You’re always welcome to reach us at info@mis-soldexpert.co.uk.
As soon as there are updates, we’ll let you know - and we hope your experience continues to improve from here.
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Great Service
I filled out the form which was super easy. I didn't think I'd have a claim but they checked my agreements for me. The whole process has been really chill tbh not stressful at all. I got all my documents in email, and they've kept me updated on what's going on, so can't fault the service. No one has been paid yet, but I know I'm in safe hands I'll just sit back and let them handle everything. Why more people don't let these guys handle it for them I don't know, I wouldn't have sorted it out myself otherwise so this feels like whatever I get is a Brucie Bonus!
23 April 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress. We're happy to have made things easy for you and will work hard get you the resolution you deserve.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Too early to provide a feedback
So far, it’s only in initiative phase without any actions. So, I cannot provide a full review until I know more. I only hope that there is no hidden agenda and they can truly assist in this matter.
7 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Straight forward,hopefully it’s not a…
Straight forward,hopefully it’s not a rip off and their is a settlement
2 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for leaving a review. We really appreciate you sharing your experience so far. We understand the process can feel a little slow at this stage while the FCA works through their redress scheme, but your claim is still moving in the right direction.
As soon as there are updates, we’ll let you know - and we hope your experience continues to improve from here.
Excellent company
I was looking at getting someone to look into my car finance and asked Mis-Sold Expert to Investigate as to whether I had a claim or not, as I have used a finance company to buy my previous car. Mis-sold Expert was able to get in touch with me immediately to tell me that I had a possible claim very impressed with them.
6 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lorraine, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Had a great experience and it was very…
Had a great experience and it was very easy to use.
2 May 2026
Unprompted review
Reply from Mis-sold Expert
Thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very easy and simple 👌 hopfully can get…
Very easy and simple 👌 hopfully can get some compensation for my finance over the years through this company
3 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Early days at present but this company…
Early days at present but this company don't seem to hang about and their communication with me has been v quick and prompt so far which is v good.
2 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Peter, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Elizabeth, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Personnel were polite
Personnel were polite , courteous and very amiable. They did not hard sell or speak parrot fashion ( as if reading from a cue ) Happy to have a come with you.
2 May 2026
Unprompted review
Reply from Mis-sold Expert
Hi Jennifer, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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