misssushi.es Reviews 16

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

16 reviews

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Rated 1 out of 5 stars

Very Obnoxious and angry manger

Myself and my wife went to Malaga soho Miss Sushi for dinner on the 7th April expecting good things. We ordered 2 Starters and 2 mains & a bottle of wine. . For the mains my wife ordered ,Yakisoba of Prawns & Pork and I ordered Prawn Udon.Only the crab roll starter arrived,which was quite bland. The other starter, Crispy Crab, which was tasty, arrived with our mains. I was a bit confused about my main, because it looked quite dark ,I tasted it and it was very rich and had no coconut milk as described in the menu. I then took another mouth full , thinking this is not prawns. I let my wife taste a small amount and she confirmed that it was indeed chicken, ( I thought that maybe they cut the prawns up into small chunks ) This is when the trouble started. I called the waiter over and explained to him that I ordered Prawn Udon, he said ,we don't have Prawn Udon on the menu, just chicken. I got the menu up on my phone and showed him that Prawn Udon was definitely on the menu & it was what I had ordered. He took the meal away and came back about 5 mins later saying, the manger said that because I have eaten some of the food that I would have to pay for it. I told him that I was not prepared to pay for a meal I hadn't ordered & that I had only eaten a tiny piece to check what it was. He then took the meal away again and went off to speak to the manager. At this stage I was not a happy diner. The waiter came back ( by this time my wife had finished her meal ) & said that I could order a different dish. I declined the offer & said that my wife had finished her meal & the evening had been spoilt .The waiter informed me that the manager said I would still have to pay 50% for the meal I had tasted, saying I had eaten half of it!!!! I asked to speak to the manager, who came over about 10 mins later & was not a happy chappy. He acted as if he didn't know there was a problem, so I explained the situation. I asked for the bill and again, he said that I would have to pay for half the cost of my main. I said I was not willing to pay for a meal I hadn't ordered & had only tasted & it was their fault they got the order wrong. He walked away & came back with the bill & slapped it on the table, saying you will pay for 50% of the meal you have half eaten. I told him I was not prepared to do this, he said , yes you will. I said, well you better call the local Police , because I am not paying for my main. He smiled and in a aggressive manner,said you will pay. My wife tried to reason with him , he then said, I don't understand English I will get someone else who can. To be quite honest we were happy with this because he was getting very intimidating. Another man came over , again we explained everything to him. The bill was 46.67 euro , including the 50% charge for my main. I said I was happy to pay 45 euro but it wasn't for my meal but the rest was a tip to go to the waiter. This person seemed to be more in charge & was happy to accept this, saying no problem. Then, the manager stormed over, slapped 1.67 euro on the table
and said I will pay the extra of you meal out of my own pocket.
We left our money on the table & as we walked out, we said to the other gentleman, that it wasn't about the money but the bad experience & unprofessional manner & attitude of the the manager.

7 April 2023
Unprompted review
Show reviews in all languages. (16 reviews)

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