I haven't yet bought the item but when i type in the details several items come up without relevent imformation as to wether its the right part for my particular vehicle . I have signed up and sent me... See more
Company replied
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See what reviewers are saying
They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... See more
Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They n... See more
Company replied
Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... See more
Company details
Information provided by various external sources
Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...
Contact info
United Kingdom
- 033 08 08 44 09
- contactuk@mister-auto.com
- mister-auto.co.uk
1.8
Poor
7k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It took longer than expected for order…
It took longer than expected for order to be completed as both items ordered at the same time. There was a delay of a week between one item and the other being delivered.
9 March 2020
Unprompted review
Great prices for parts if you don't…
Great prices for parts if you don't mind waiting a couple of days to receive your goods.
9 March 2020
Unprompted review
great service quick delivery
7 March 2020
Unprompted review
Best price for quality parts
Bought a LUK flywheel for the best price on the internet
6 March 2020
Unprompted review
Awful communication
Awful communication, bought a part which turned up damaged, clearly dropped before it was packaged (Outer packaging was fine). Said i would return it but needed a new one urgently, said they wouldnt ship (despite photos) until they had received the damaged part.
Stated i wanted a replacement part with every email, but ended up ignoring that and saying i had not told them which option (refund or replacement)
Car left off road longer due to their incompetance, glad i have my money back to purchase from a more proactive seller.
4 March 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
Thank you for your comment.
Please provide us with the order number so that we can assist you further.
You can also always contact our customer support team directly via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat for further support with your query.
Kind Regards,
April, Mister-Auto
After a long wait for parts told they…
After a long wait for parts told they couldn't be obtained supplied with alternative parts cheaper and on time would certainly use them again
4 March 2020
Unprompted review
Another excellent service have used…
Another excellent service have used Mister-Auto for quite sometime and they have always given me great service.
4 March 2020
Unprompted review
great prices prompt delivery im now…
great prices prompt delivery im now regular customer join me.
4 March 2020
Unprompted review
It is alright
UPDATED : after a while I got my refund. I tried to contact the call center but was waste of time.
The most important is the problem was solved.
Original Review:
I got a low quality brake caliper,
after a few months starts binding and I sent it back. After 30 days nothing happened, no refund or anything.
3 March 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear customer,
Thank you for your review.
Please take our apologies for the delay for the refund.
We have reviewed your case and the Mister Auto support team has gotten in contact with you through your Mister-Auto account in order to advise about the refund.
Your satisfaction as a customer is our first priority therefore we do our best to provide high quality products as well as services. We are grateful for your comment as it helps us to become better at what we do.
If you have any questions or concerns and you want to find the best part for your vehicle, you can also always contact our customer support team via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat. We thank you for your understanding.
Please do visit Mister-Auto.co.uk again soon to find all our latest offers.
Kind regards,
April, Mister-Auto
Cheap and arrived in good time
3 March 2020
Unprompted review
Absolutely amazing very highly…
Absolutely amazing very highly recommended. Very good quality items and quick delivery times.
3 March 2020
Unprompted review
Very prompt response and delivery
Very prompt response and delivery. Good quality of the product.
2 March 2020
Unprompted review
Excellent service all round
Excellent service all round. Great price, and tracked delivery.
2 March 2020
Unprompted review
Excellent & quick service
2 March 2020
Unprompted review
Good value and decent quality ,delivery…satisfied
Good value and decent quality ,delivery seems to take a while over a week to wait
27 February 2020
Unprompted review
Great service
Easy to use web site, parts arrived ahead of scheduled delivery date and all present and correct
26 February 2020
Unprompted review
You have sent me the wrong items
You have sent me the wrong items, the wiper blades are for a left hand drive car!they do not fit my model. Can you please advise a return policy or replacement for correct item
25 February 2020
Unprompted review
Reply from Mister-Auto.co.uk
Dear Customer,
We appreciate your feedback.
First and foremost, we would like to apologize for the caused inconvenience.
We would like to kindly advise you on the compatibility of the parts that fit your vehicle.
Please bear in mind that the license plate facility does not recognize the exact year of construction of your vehicle and thus it shows parts for the set of years in which the specific model was being manufactured. During the construction period the manufacturer may have changed some of the parts for some models and this is why a part listed as compatible may not fit, as it is for a vehicle from another year of manufacture.
Mister Auto support team has gotten in contact with you through your Mister-Auto account in order to explain the returns procedure.
If you have any questions or concerns and you want to find the best part for your vehicle, you can also always contact our customer support team via message through your Mister-Auto account, via telephone number 033 08 08 44 09 or via chat. We thank you for your understanding.
Please do visit Mister-Auto.co.uk again soon to find all our latest offers.
Kind regards,
April, Mister Auto
Fast order
Fast order, fast delivery. 100% satisfaction. recommend👍👍👍👍😀😀😀😀
25 February 2020
Unprompted review
The prices are excellent comparing…
The prices are excellent comparing other stores, combined with good delivery services. I can't not be more satisfied
25 February 2020
Unprompted review
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