Mister Vape Reviews 

981
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, such as nicotine and vape kits, noting their effectiveness and excellent performance. Many people highlight the incredibly fast delivery, with orders often arriving within 24-48 hours and being well-packaged. Reviewers frequently commend the exceptional customer service, noting helpfulness, quick issue resolution, and a reliable, trustworthy approach. However, some customers noted significant problems with their orders, including items being late, incorrect, or entirely missing. These people also felt that communication was poor, with unaddressed emails and difficulties in resolving issues or obtaining refunds for unfulfilled orders.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as exemplary, super... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as missing items, delayed... See more

Quality

Customers consistently note positive experiences with quality, often describing products as exemplary, super... See more

Service

People report positive experiences with service, with many describing it as first-class, superb, and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased 500mg of 72mg nicotine - price was excellent approx third of what I been paying for 10ml shots of 18mg in past. Made first batch using 5ml per 100ml bottle to give approx 3mg strength (RY4... See more

Rated 5 out of 5 stars

Quick delivery, customer service was excellent. Contacted them to get a precise shipping quote and they delivered to me in Ireland. Very good because I've been struggling to get nicotine over here but... See more

Rated 5 out of 5 stars

My very first order with mistervape. Received within 24 hours of being dispatched. My order was delivered by evri on a next day service. I purchased the vaporesso matrix kit which was a new re... See more

Rated 5 out of 5 stars

Had a bit of an issue with delivery & initial response to emails, but Jay in customer services has been a star - Evri lost my parcel, proof of which was attached in the email so it was not an excuse.... See more


Company details

  1. #110 of 126 best companies in Electronic cigarette store
  2. #42 of 47 best companies in Battery shop
  3. #7 of 9 best companies in Battery Wholesaler
  4. #4 of 4 best companies in Tobacco Exporter
  5. #34 of 39 best companies in Tobacco shop
  6. #103 of 121 best companies in Vaporiser shop

Written by the company

MisterVape.co.uk is a leading online retailer of vaping products in the UK. We offer a wide range of e-cigarettes, e-liquids, and vaping accessories from top brands at competitive prices. We also have a team of experienced vapers who are available to answer any questions you may have about vaping. We are committed to providing our customers with the best possible shopping experience. We offer free shipping on orders over £30, and we have a 30-day money-back satisfaction guarantee. We also offer a loyalty program that rewards our customers for their repeat business. We are proud to be a member of the Vaping Industry Association, and we are committed to responsible vaping. We only sell products that meet the highest safety standards, and we offer educational resources to help our customers vape safely and responsibly. If you are looking for a reliable and trustworthy source for vaping products, then MisterVape.co.uk is the place for you. We offer a wide range of products at competitive prices, and we are committed to providing our customers with the best possible shopping experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

981 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(981)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, good when things go wrong. One of my deliveries were missing, contacted support who resolved it quickly for me.

12 March 2025
Unprompted review
Mister Vape logo

Reply from Mister Vape

Hi there,

Thanks so much for your feedback. While we always aim for perfection, it's good to know that when things unfortunately don't go to plan, our support team was able to resolve the missing delivery quickly for you.

We really appreciate you highlighting this and recognizing our efforts to put things right. We're glad we could get it sorted for you.

Thanks again for your review!

Best regards,

Terry
Mister Vape

Rated 5 out of 5 stars

Quality service

Quality service. Very high quality products. 72mg nicotine was clear as a day. Superb.

7 March 2025
Unprompted review
Mister Vape logo

Reply from Mister Vape

Hi there,
That's fantastic to hear! Thanks so much for your excellent feedback. We're really pleased you experienced quality service and that you're so impressed with the high quality of our products.

It's especially great to know you found the 72mg nicotine to be crystal clear – that's exactly what we aim for. "Superb" is music to our ears!

We appreciate you taking the time to share your positive experience.

Best regards,

Terry
Mister Vape

Rated 5 out of 5 stars

Fast delivery received next day

I've ordered multiple times from here now, i've always purchased the 72mg nicotine. It's very good quality. The salt based nicotine is excellent and much better then other places i have tried.

Service is impeccable and would highly keep buying from them regularly.

5 March 2025
Rated 5 out of 5 stars

AAAAA+++++ Service

AAAAA+++++ Service. Quick and on time delivery, super good products. Blessed! Very good customer service. Responded to my emails very quickly.

3 March 2025
Rated 5 out of 5 stars

Quick delivery and Super cool service.

Quick delivery, Delivered very fast by royal mail. I didn't expect the delivery to be so quick. Excited to to try out the range of liquids i've purchased.

Super service that was packaged up pretty well. Took me a while to actually get into the package. But better packed then being broken.

Good stuff.

3 March 2025
Rated 5 out of 5 stars

Thank you for my order

Thank you for my order. It was quickly delivered. Fully tracked and i was able to see when it was out for delivery, so that saved me having to wait in for my order.

I order a few different things, but they all came packaged up very well. Excellent time on delivery, i'm in no rush anyway, but service was excellent./

28 February 2025
Rated 5 out of 5 stars

Easy to use website to find the right…

Easy to use website to find the right type of vape kit for my mother. Contacted help and the responded quickly through email. Delivery was quick and vape kits were far cheaper than vapeclub, Highly recommend!
Thanks mistervape!

28 February 2025
Rated 5 out of 5 stars

Quick delivery

Quick delivery, first time order. Arrived next day, but i did upgrade my postage on my order.

Was dispatched delivery quickly and delivered by royal mail.

Very happy with the fast service.

25 February 2025
Rated 5 out of 5 stars

I've had 2 orders now from mister vape…

I've had 2 orders now from mister vape and they have both been exceptional on all accounts. The choice of juices is excellent and the range as well. The delivery is absolutely spot on.

Excellent service and will buy again! i've told all my friends about the clearance section some good stuff at 99p.

27 February 2025
Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin, literally. Bought some nicotine shots, they were okay. my eliquids are good, my favorite flavour was bluebery razz, i've bought some more and they are very good priced.

14 February 2025
Rated 5 out of 5 stars

Arrived much quicker then i had…

Arrived much quicker then i had expected it to. I've opened it up and it's well packaged.

Delivery took just 48 hours, the 72mg nicotine is very good, can smell the sweet smell of it. Good quality.

26 February 2025
Rated 5 out of 5 stars

Quickly delivered

Quickly delivered. Lovely vape kit, vapes perfectly. Not my first vape from mister vape. Bought a bunch of 99p clearance items. delivered within a quick time.

A*

23 February 2025
Rated 5 out of 5 stars

My first order with Mister Vape and i…

My first order with Mister Vape and i am very impressed with the service that i was provided. The entire experience was excellent.

I ordered three shortfills , fruity and a dessert flavour and a menthol.

The fruity blend was vibrant and refreshing, the dessert one was rich and satisfying, and the menthol was crisp and clean – all exactly as described on the website.

The ordering process was very simple and straightfroward, and the delivery was incredibly efficient, much quicker then i had expected it to be delivered.

My package arrived well-packaged and within the estimated timeframe and delivered by royal mail. The service from start to finish was excellent. I had no issues, but I felt confident that if I did, their customer support would be responsive and helpful, however i have not had to contact customer service, so i really can't comment on that further.

Everything from the start of my order to the finish was as good as it can get.

21 February 2025

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