Returned item, company bankrupt and according to liquidators my money is gone. So not a great outcome. Sorry I ever found Mistral.
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See what reviewers are saying
Great Black Friday prices and good quality clothing with attractive prints. However sizing varies enormously between items. Two size 16 of the four items bought were fine, the other two however were m... See more
The first blouse in this style (turquoise) came from a charity shop and I liked it so much that I have bought the pink and deep teal from you. They are very comfortable and can be worn alone or with a... See more
After giving one star last time now pleased to give top marks for the ladies in the Chichester shop on emailing H/O while I was there concerning my refund. They called me a few hours later informing m... See more
Company details
Written by the company
We are a community of like-minded, empowered, creative and lively individuals who are brought together by fashion. Our uniquely crafted, quirky DNA prints and colourful in-house designs inspires confidence, pride and fun by making fashion a feeling to all.
Contact info
London, United Kingdom
- info@mistral-online.com
- mistral-online.com
Fantastic sale price.
Fantastic sale price for quality garments. I love my new jersey shirts. True to size fit. Beautiful details.
not like the photos
The clothes arrived quickly, but they were not very like the photos on the website. I had to pay to return them.
So sorry to give these lovely clothes 1…
So sorry to give these lovely clothes 1 star. Sad to say I have received nil customer service trying to return a faulty item. Previously a loyal customer, still truly love my past purchases, subscriber, would still buy in store but never again online as now so very disappointed. No one is answering emails or reviewing the chat bot. Five polite requests, 1 photo, all messages sent over 2 weeks requested prepaid return label for faulty goods ignorred. Sorry Mistral I hope you sort yourselves out but its 1 star for me.
Lovely clothes
Lovely clothes. Easy to order and they came quickly. Good quality and fit. I’m very pleased.
The items are very easy to order and…
The items are very easy to order and delivery is very quick. Always pleased with the items.
Lovely top
I ordered this top it arrived very quickly from ordering,
The colour is a deep blue, with a small fleck of white, and three buttons on the side to finish it off
It's a good fit too,
Good quality wool too
Easy to navigate website
Easy to navigate website. Good quality products and wide range of choice. Sizes are generally accurate.
Long sleeved t-shirt a bit thin and see…
Long sleeved t-shirt a bit thin and see through otherwise great. Good speedy delivery.
Pleased with my purchase
Pleased with my purchase, have shopped with Mistral before, and always pleased with the service
Not refunded clothes that I returned a…
Not refunded clothes that I returned a month ago, over £100. No one replies to emails. No telephone number to contact customer services.
Jumper I bought in the sale was just…
Jumper I bought in the sale was just what I needed with autumn suddenly descending. Wore it with a t-shirt underneath, but could be worn on its own. Looked great.
I have returned parcel to you for…
I have returned parcel to you for exchange have not heard anything back very disappointed
easy website to navigate and choose…
easy website to navigate and choose clothes from. nice choice of items.
I always love receiving my Mistral…
I always love receiving my Mistral order. It arrives when expected. It is always packed well and with care. The sizing is always the same and the quality is always there. Thank you Mistral.
Great prompt delivery
Great prompt delivery. Dress fitted perfectly and I love it. Annoying to immediaitely find discounts offered just when i have paid the full price!
I love mistral's cotton jersey shirts…
I love mistral's cotton jersey shirts and have bought two of them. Although I am always pleased with my purchases from Mistral, I was disappointed overall with this season's products: too many short sleeves and few choices for those of us who suit "autumn" colours.
Prompt delivery & an excellent product.
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