They had the product I needed in stock at a very affordable price, and the international shipping was extremely fast! From UK to US in less than 7 days. Superb service! I have become a regular custome... See more
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The order arrived in a reasonable time to Portugal, about 10 days with customs clearance. I have used the MB for several years and find its quality to be fine as far as I can tell. It is USP quality... See more
Company replied
I believe the item was sent in a timely manner. Too bad my country’s customs office took their time in forwarding it, but that’s no fault of Mitolab. When I contacted Mitolab as to status, they helpfu... See more
First delivery took a couple of weeks and was not delivered correctly, after that it took a couple of emails to contact support. Once I got their attention however, they were happy to send a replaceme... See more
Company details
- Research institute
- Biochemical Supplier
- Chemical Manufacturer
- Research and Product Development
- Science academy
- Scientific Equipment Supplier
Written by the company
MitoLab is a laboratory offering biochemicals for non-clinical science research. Our customers range from multinational companies to individual researchers specialising in mitochondrial and metabolic research. If you are involved in an upcoming research project and would like to learn more about our products, then please get in touch via the Contact tab. Alternatively, email us at info@mitolab.com. Please note, our products are designed for use in laboratory conditions, not for human or clinical use. As such, we will not answer questions regarding unapproved usage and such questions may result in blacklisting.
Contact info
Unit 1, Bethel House, SA68 0NP, Kilgetty, United Kingdom
- info@mitolab.com
- mitolab.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didn’t receive any letter about product…
There was an issue with shipment, but resolved it quickly. Thank you!

Reply from Mitolab
Fast delivery and excellent quality…
Fast delivery and excellent quality product
Thank you!
Fast delivery
Fast delivery. Products arrived in good shape.
I wish Methylene Blue were more affordable. hopefully purchase price will go down as demand is rising.
Still didn’t receive my order after…
Still didn’t receive my order after almost 4 weeks…
A super-efficient service and great…
A super-efficient service and great products. 5* all the way.
Methylene Blue is something everyone…
Methylene Blue is something everyone could usefully investigate for so many of the dis-eases of modern life. Mitolab have a very pure product.
Excellent company and product
Excellent customer service. I ordered my MB back in June 2023 to be delivered to the UK whilst I was overseas in Indonesia. When I got to the UK in August 2023, the package had not arrived. I contacted Mitolab and they immediately sent out a replacement, no questions asked. Super helpful and professional, and I can definitely feel that the MB is detoxing stuff from my brain! Highly recommend this company and this product!

Reply from Mitolab
Excellent service
Great quality products.
Good service
great product, reputable company
Methylene blue is a great product from this company, good quality and works really well. The staff are friendly and helpful. Have and would buy from again
Opinion
At first I thought I was rugged. The time of response from company is way to slow.

Reply from Mitolab
Great customer service
After I had received my 30ml Methylene Blue USP solution I had many questions about it's purity and these were all answered immediately to my full satisfaction by Josh from the Mitolab team.Very happy with the customer service I have received after the purchase.

Reply from Mitolab
No shipping notice! A week and a half after ordering
Have not received notice that my purchase on 8/26/23 has been shipped.
I received a request for a review. I did not receive the shipping info about the delivery on the 5th until you contacted my email on the 12th.
THX

Reply from Mitolab
Mitolab GB
Products are of good quality and the service is fast and impeccable. I'm fond of their SKQ1 bromide and the methylene blue cream.
Good service, but would like clearer mesurement information
Good service Need details of how many sprays needed for 1mg, it is not clear, have checked bottle and website
Edited: have contacted mitolab directly who have helped answer my questions

Reply from Mitolab
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