First order from mixam ever. Good quality prints for a comic book run. There were small dings and rips which I'm sure if i was a seller I'd be unhappy about so maybe ensure you have QA assurances or s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product is outstanding, however there is a slight issue on one of the pages. It was well packaged and shipment arrived on time. Communication with customer service and the production team is inc... See more
Company replied
My order was processed fast and shipping was quick. One set of prints were too dark which was my picture I guess but I think it would be nice if editing would catch it and give you the choice of cance... See more
Company replied
The quality of the book pages and cover appears good at first glance. My only concerns is that the pages are not glued to the back spine, if the book was held by the hard cover and inverted, I imagi... See more
Company replied
Company details
- Prints and signs store
- Business-to-Business service
- Digital printing service
- E-commerce service
- Printing shop
Written by the company
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Written by the company
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Contact info
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Canada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4.4
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Family children’s bookMy children’s books all turned out…
My children’s books all turned out lovely. Always my orders are well done!
19 November 2025
Over and Above Expectations
I recently ordered a book through Mixam for my mother’s Christmas present, the processing time was quick, and the delivery was prompt the quality of the book FAR exceed my expectations, the quality and attention to detail was phenomenal, especially at such a reasonable price point. I cannot recommend Mixam enough.
19 November 2025
great customer service
The customer service and user interface is helpful, user-friendly and well organized.
18 November 2025
Great quality and fast delivery
17 November 2025
Projects 5 and 6. Always great products
My 5 and 6 projects and each time they arrive perfect.
10 November 2025
Timely delivery and a good price
10 November 2025
Loved the quality of the product…
Loved the quality of the product ordered! It took a but to understand the programming and upload design, but seeing the end product, it was worth the struggle.
14 November 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer service was horrible
Customer service was horrible, rude, and completely unhelpful when my order was late and I missed the conference deadline, even though I paid for overnight delivery
13 November 2025
Reply from mixam.ca
Hello Sti, Thanks for your feedback. We’re sorry that your order arrived a day later than the Estimated shipping date. While we do our best to meet these estimates, sometimes delays can happen.
That said, it’s important to let us know about your deadline ahead of time, not on the day it’s needed. We can’t predict urgent deadlines if they’re only mentioned when the order expected to arrive. From the chat transcript, we can see our team was professional, polite and apologetic and gathered the details needed to help.
Your order shipped on Friday the 14th with next-day delivery and arrived on Saturday the 15th. Since your estimated delivery date was the day of your conference, it’s worth thinking about how things would’ve gone if it had been delivered later in the day. For future reference, we recommend allowing more time to avoid situations like this and please let us know prior to or on placing the order so that we can check the production schedules for you.
Also, the order this review is linked to actually arrived a day earlier than estimated.
We hope this helps you with future orders, be that with Mixam, or any other print provider that offers Estimated dates.
Great experience!!
Great experience! I had some errors on my first submission & they flagged them & ensured I fixed everything before sending off to be printed. I appreciate having them look everything over as it’s easy to make mistakes when submitting files!
13 November 2025
Great quality and price for our Compact…
Great quality and price for our Compact Resource Foundation Malawi charity brochure!
5 November 2025
The entire process went smoothly and I…
The entire process went smoothly and I am very happy with the reult
7 November 2025
The process was super easy
The process was super easy, the template was easy to see how everything would be laid out. I really loved the options for everything, including paper. My book was small but I'm planning to do a bigger one soon. Looking forward to seeing how it turns out.
10 November 2025
Quality magazines delivered as expected
had a really solid experience with Mixam. The printing process was straightforward, communication was clear, and the magazines came out with great quality. The colours were accurate, the paper felt premium, and everything matched the files I sent in. Overall, reliable service and results I’d go back to.
5 November 2025
The quality is great
The quality is great! The only downside was that I didn't receive my books on time.
31 October 2025
My graphic novel was easy to upload and…
My graphic novel was easy to upload and put onto the site. The only part I found hard was the spine dimensions. Thankfully, Mixam had a real human who reviewed the spine before it went to print. The book turned out perfectly.
6 November 2025
Yearbooks turned out great
Yearbooks turned out great! Great quality of photos and printing.
6 November 2025
The quality is fantastic
The quality is fantastic. Also, I felt good knowing that there was a review of the document/booklet before going to print to ensure I had lined up the booklet correctly. What a relief!
6 November 2025
Excellent product, fast production
Reproduction was faster than expected and the product was much better than I anticipated.
3 November 2025
Nice product, cheeky re-run fee.
We’re happy with the product — it’s high quality and turned out well. However, when we went to place a second order of the exact same item, there was no flexibility on the setup fee. This seems like a major oversight in Mixam’s system, as reprints should be straightforward. It feels unnecessary — or perhaps even a bit of a cash grab — given that we already paid for a custom design based on Mixam’s specifications.
27 October 2025
Reply from mixam.ca
Hi Linda, We’re really glad to hear you’re happy with the quality of your product. But to clarify, we don’t charge any set up fees, and our site is completely free to use. Our pricing is based on the number of copies ordered and the more you order the more economical each copy is for us to produce.
We can see you initially ordered less copies that you intended to and needed to place another order to make up the difference but we were happy to offer an additional goodwill gesture discount on that occasion, it is best to double check the quantity as well as all the other details before confirming your orders.
We also recommend signing up for our newsletter or following us on social media to stay updated on any upcoming discounts or special offers. Thanks again for your feedback, we really appreciate you choosing Mixam.
Great customer service and the product…
Great customer service and the product was top-notch.
27 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.