Mixam Inc. Reviews 5,472

Mixam makes ordering easy. The prices are reasonable and the quality is high. Very easy experience from beginning to end.

Customer Service was very professional, knowledgeable, and helpful when I hit a snag and needed help. Also, printing my books and shipping is extremely fast and reliable. I will be placing more orders!

Quick response when I had questions about the layout and printing my order. Also the print specialist CL took time to go over each page detail and corrected the details as we spoke.

The software to upload and form the book was relatively intuitive, though it took me a moment to understand content upload order. The books arrived within about two weeks from the time the order was placed. The quality was very high - the book "felt" good in my hands, and looked good, too. However, there were some issue with printing. Despite the specific spine width instruction, there remained a line on one side that was not there in the preview. Moreover, my print failed to include the last seven pages of my book (I did ask about this during the confirmation phone call which Mixam offers - and they confirmed all pages in the uploaded file would be printed. They were not). This was dissappointing. Granted, I only printed 5 review copies for colleagues to read and make suggestions from. So, I had to manually print the extra pages and attempt to glue them into an already printed book. Nevertheless, I can say Mixam was far easier to navigate than other online book printing vendors I tried (and I tried a few of them), and they offered a much fairer price. Pros and Cons.

better than expected. Great quality and a super convenient website that is detailed yet easy to use

Reasonable price and fast delivery.

Easy to create, decent amount of options, and a handy template that is free to use. As well as fantastic value for the price, love the quality!
It was also packaged well and got to me perfectly.
I am very happy with my order!

Have used mixam for a couple of orders. Quality was excellent, price was reasonable, delivery was punctual.

Mixam surpassed all expectations on my last book order! Would recommend highly!

Turned out great, thank you.

Quality prints, recyclable options and reasonable prices, will definitely be using again!

Meticulous and efficient

After spending over $2,700 & trying to get ahold of staff - I would not recommend. I paid additional fees, highest fees to have magazines delivered by specific dates. Staff kept telling me "we'll let production know, call you back" I would never receive a phone call to follow up or an email. I spent way too much money to overnight my recent order. Fed Ex shows that I will not receive my package until after the timeframe I needed & paid for. Staff was rude and insisted that their timelines were only estimated however my invoices show otherwise. Shopping around for a new printing company and after the experience with Mixam I am perfectly fine paying more elsewhere.

I am extremely disappointed with my experience ordering magazines from this company. I placed my order on February 10th, 2026, with an expected delivery date of March 4th. This timeline was critical, as I needed the magazines by March 7th for one of our student organization’s largest events of the year.

Unfortunately, the order was delayed to March 12th, which already made it unusable for our event. Even more frustrating, I was explicitly assured that the magazines would be completed by Friday, March 6th—before the event—but this promise was not kept. Instead, the order was not completed until two weeks later and ultimately was not delivered until March 24th.

This delay caused significant inconvenience not only for me, but also for my officer board and the many attendees who were expecting the magazines. The materials had been heavily promoted on our social media, so the absence of the magazines at such a major event reflected poorly on our organization.

While the company did refund my shipping costs and provided a 10% discount, this compensation did not match the magnitude of the impact. When I requested a more reasonable partial refund given the circumstances, my request was denied.

Overall, the lack of reliability, missed deadlines, and insufficient resolution to the issue made this a very frustrating experience. I would not recommend this company for time-sensitive orders.

The books turned out beautifully and they were very helpful with setting the spine. Colors were vibrant and clean and shipping was very fast. Thank you for a job well done.

They always do me right just so expensive at times

Thank you books and communication are excellent