MMA Reptiles Reviews 

143
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the animals and live food, noting that pets arrive healthy, active, and thriving. People frequently highlight the secure and protective packaging, ensuring products are well-protected and safe during transit. The ordering process is often described as easy and straightforward, with many appreciating the clear communication and helpful, friendly service from the staff. Reviewers also commend the fast and reliable delivery, with orders consistently arriving on time and as expected, making for a smooth and stress-free transaction.

What people talk about most

Product

People report positive experiences with product quality, often highlighting that items like tarantulas,... See more

Quality

Consumers find quality to be positive, consistently reporting that products, including tarantulas and live... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping and excellent... See more

Service

Users describe positive interactions with service, with many reviewers highlighting the fantastic and... See more

Order

Reviewers mention positive feedback about their orders, highlighting an extremely easy ordering process and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything about this transaction was great. The website was very easy to navigate and i found exactly what I wanted without a problem. The ordering process was extremely easy and I was kept informed... See more

Company replied

Rated 5 out of 5 stars

I am fairly new to the invert hobby, but I recently bought 4 sling tarantulas from MMA Reptiles and I can honestly say that compared with ones I've brought from other places, they are happier, healthi... See more

Company replied

Rated 5 out of 5 stars

I get my weekly live food from Melissa and her team at MMA Reptiles. The quality of the live food is always excellent and as I am housebound, due to disability, Melissa is very thoughtful and delivers... See more

Company replied

Rated 5 out of 5 stars

I had been looking for an additional mexican tarantula for a while but couldn't find a suitably sized juvenile so decided ro go small and get a sling. Decided to go to MMA reptiles in Worksop area. Th... See more

Company replied


Company details

  1. #67 of 262 best companies in Pet shop

Written by the company

Online Reptile Shop Selling both dry goods and livestock


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(143)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience with mmareptiles, they responded quickly when I had a questions and my order came quickly and securely packaged!

8 August 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the lovely review :)

Rated 5 out of 5 stars

Great seller

Great seller. Will definitely use again.

21 July 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the kind review

Rated 5 out of 5 stars

5 star everything as stated lil ones…

5 star everything as stated lil ones over the moon with her Mexican red need spider thanks again enythink I need from mow on will be brought from here

26 June 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the review Lee. I'm glad you're happy with the Red Knee :)

Rated 5 out of 5 stars

Amazing customer service from start to…

Amazing customer service from start to finish, our spidering was delivered when it said they would be. Packaged very well and a lot of care taken in the process. Would definitely be ordering from here again.

27 June 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the kind review :)

Rated 5 out of 5 stars

Amazing Shop

All the staff are very informative and approachable, we picked up our baby beardy today and will definitely be using MMA Reptiles for everything we need going forwards

8 June 2025
Unprompted review
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the lovely review :)

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, my sister had brought me a tarantula and I needed some springtails and dog treats. Mel and Ryan got it sorted so they were all posted together.

4 June 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you :)

Rated 5 out of 5 stars

I love my curly hair tarantula

I love my curly hair tarantula, arrived within 24 hours of shipping and I live on an island! Super healthy and curious, was ready to explore as soon as I got them !

28 May 2025
MMA Reptiles logo

Reply from MMA Reptiles

Glad you're happy with your spider :)

Rated 5 out of 5 stars

Lovely staff great value for money…

Lovely staff great value for money would definitely recommend i drove over an hour and would definitely do it again best reptile shop i have been too

27 May 2025
MMA Reptiles logo

Reply from MMA Reptiles

Aw thank you so much :) Glad you like your snake 🐍

Rated 5 out of 5 stars

Absolutely nailed it with my orders as…

Absolutely nailed it with my orders as there has been off different genus of tarantulas and there will be many more mma reptiles customer service is extremely good as well and it’s a pleasure ordering from them

3 April 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the kind review :)

Rated 5 out of 5 stars

First time ordering

Ordered a jumping spider from these guys, excellent communication and very helpful with pick up date as I work shifts so unable to pick up on date she arrived, but no problem at all and they looked after her until able to pick up. Really friendly staff and very helpful. Lovely little spood, will be visiting again

3 April 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you, Wendy, for the lovely review :)

Rated 5 out of 5 stars

Beautiful healthy spiders…

All spiders were packed so carefully and
so healthy . The selection and price are fantastic and that's why I keep coming back for more

5 April 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you very much :)

Rated 5 out of 5 stars

Amazing staff my tarantula came nice…

Amazing staff my tarantula came nice and healthy and she’s already loving her new enclosure will be defo going back to get more !!!!

28 March 2025
MMA Reptiles logo

Reply from MMA Reptiles

Thank you for the kind review :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look