MMA Transfers – Local Taxi & Airport Transfers Reviews 

76
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

A big thank you to Chris for such a great service. From the moment he picked us up, he was so friendly, helpful and attentive. He was right on time and made sure everything was taken care of, which... See more

Company replied

Rated 2 out of 5 stars

UPDATE: I have now been fully refunded as of 15th Sep and I’ve had a personal message and explanation from MMA which I’m grateful for. They will be implementing processes to ensure this doesn’t happ... See more

Company replied

Rated 5 out of 5 stars

This company is amazing every time I've needed them they never let me down my son love theme parks. Always use this company always go above and beyond very friendly amazing service.

Company replied

Rated 5 out of 5 stars

Best taxi Service in Manchester Airport quick safe on time friendly service clean and tidy cars 🚗 polite staff

Company details

  1. Taxi service

Written by the company

MMA Transfers is a Manchester-based private hire and airport transfer company, providing safe, reliable and professional taxi services across Manchester and throughout the UK. We specialise in Manchester Airport transfers, local journeys, long-distance travel, corporate transport and group transfers. Our focus is simple: dependable service, competitive fixed fares and professional, fully licensed drivers. From booking to drop-off, we aim to make every journey comfortable and stress-free, with 24/7 service, flight monitoring, meet & greet, modern vehicles and experienced local drivers. We're proud to support Manchester's local driver community while giving our customers a trusted alternative for their everyday and airport travel. MMA Transfers — Manchester Licensed Drivers. Safe. Comfortable. Reliable.


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3.9

Great

TrustScore 4 out of 5

76 reviews

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3.9

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(76)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use!

Do not use!! Booked online , took my money then complete no show. No communication at all! Let’s see if I get a refund.

12 June 2025
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

We’re very sorry to hear about your experience and completely understand how frustrating it must have been.

Please note that all bookings must be prepaid in order to be confirmed and allocated to a driver. If a booking is incorrectly marked as “cash” instead of “paid”, the system will automatically cancel it, as we’re unable to secure a driver without confirmed payment. This is clearly stated in our Terms and Conditions at the time of booking.

If you’ve been charged but received no service, we absolutely want to make this right. Kindly contact us directly with your booking reference and payment details, and our team will investigate and process any refund due as a priority.

We sincerely apologise for the inconvenience and hope to resolve this for you promptly.

Kind regards,
Customer Care Team
MMA Transfers

Rated 1 out of 5 stars

Wrong car, wrong place - subsequently wrong time!

We booked an prepaid a car from Liverpool to Manchester Airport. I booked an estate car because we had a lot of luggage, the estate was more expensive than the salon, but we needed it. We paid £116. But we got a saloon Toyota prius anyway, wichresulted in almost 10 minutes to pack to fit all, and we had to have luggage inside the car with us. The car did not comes to the agreed pick up point so when the driver called us, we had to walk a bit - with all our luggage - to find him.. The child car seat is not big enough (baby cramped). And the car was a minute late - witch in it self doesn’t matter, but when it’s in the wrong place and too small it means we left the pick up 16 minutes after the originally booked time.

I complain to the service this morning - 13 hours ago now - still waiting for a response.

Will add: very nice driver that I felt sorry for…

26 August 2024
Unprompted review
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Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi Skuffet

Thank you for your review and we apologise the trip didn't go as expected.

Unfortunately, the vehicle we had secured for you had a sick child in it, so we had no other option but to send another car for your trip. The driver informed us that the luggage fit in the vehicle, and everything was okay on the day.

If we had been informed on the day of any issues and were made aware that the vehicle was not big enough, we could have cancelled the booking and refunded the booking fare but the trip was completed and you were dropped off at your destination.

As you still took the trip we are not able to offer a full refund but have issued a partial refund for the change of vehicle.

Best wishes
MMA Transfers

Rated 5 out of 5 stars

The most amazing experience

The most amazing experience. I have booked through MMA transfers a lot and they are all really welcoming and friendly and go out their way to help where they can. Would recommend this company to anybody. No faults what so ever

1 July 2024
Unprompted review
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Reply from MMA Transfers – Local Taxi & Airport Transfers

Thankyou for your wonderful review and using MMA Transfers :D

Rated 5 out of 5 stars

Fantastic Service

We use MMA taxis on a monthly basis.
We receive fantastic service from start to Finish. They definitely go above and beyond!
I would highly recommend MMA taxis.

2 July 2024
Unprompted review
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Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers 🤩

Rated 5 out of 5 stars

Always exceptional service with MMA

Always exceptional service with MMA

I stumbled across them by accident two years ago and so glad I did
Every single time - from the super helpful officr staff on the phones or WhatsApp to the super professional drivers ( always on time ) they have given superb service - I simply won’t use any one else - MMA a big thank you .

30 June 2024
Unprompted review
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Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers :D

Rated 1 out of 5 stars

Very poor service

Very expensive they have no idea how to offer luxury chauffeur service. I had to chase them for confirmation of my booking. Driver was smoking in the car as a none smoker I felt sick during the journey & my clothes & hair stunk of his smoke throughout my flight. Would not recommend at all...

22 February 2024
Unprompted review
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Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi Dolce

We do not have any information in our system related to this review.

We are a Private Hire Taxi company, not a Chauffeur Service and drivers are not allowed to smoke in the vehicles under the Licensing Rules and Regulations.

Our email confirmations are also sent automatically once you have made the booking online unless the email address is entered incorrectly then you will not receive this immediately.

If you could contact us with more information such as a booking reference number, we can look into this and check if the booking was with our company.
Email: info@mmatransfers.com
WhatsApp: +447442393755

Many thanks
MMA Transfers

Rated 1 out of 5 stars

Do not use this company .Very annoyed

Do not use this company .Very annoyed and disappointed after arriving in Manchester after 24 hour flight from Australia and there was no one to pick us up🤬, when I booked the transfer it stated that I could pay cash to the driver, (which was welcome as I lost money last year on a pre booked and prepaid transfer in America) but they sent an email while we were in transit, 12 hours before our eta, saying if the money wasn’t prepaid they wouldn’t pick us up.when we tried to phone them on our arrival there was no answer on either phone numbers given. Not happy with this service.🤬🤬🤬

19 June 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi Jan

Unfortunately, we can not secure a driver without prepayment as stated on the terms and conditions and payment link email that was sent to you at time of booking. You would have received this with your confirmation. We have also checked the system and both emails were sent successfully
The cash option on the booking form is for local trips only and not airport transfers, this is due to parking charges at Manchester Airport. This information can be found on our website and order confirmations. As we did not have a response and the booking was not prepaid, we had no other option but to cancel the booking 12 hours prior to the pick up.
Apologies for any inconvenience but this is the terms and conditions when making a booking

Many thanks
MMA TRANSFERS

Rated 1 out of 5 stars

Unreliable and rude. Avoid.

I booked a taxi back to Leeds the day before a concert in Sheffield to be picked up at 11:15pm. I got a "success" page on their website with a booking reference number.
After the concert I tried to call them to locate the driver but there was no answer from the number on their website. There was a different number for WhatsApp so I called them through that. They hung up and sent a message back.

I gave them my name and booking number and they told me if it wasn't pre-paid then it would have been cancelled. There was no option to pay on the website, only an option to pay the driver in cash or card. They said they'd sent me an email with a payment link. They didn't.

They then told me the fare was cancelled immediately because they were based in Manchester and it would have been too far. Despite having a Sheffield to Leeds page on their website. They said they'd sent me a cancellation email. They didn't. And yes I can check a spam folder.

So which was it? Either reason could be easily solved by a better website, but that doesn't excuse the rudeness of the staff. Knowing I was stranded in a different city late at night, they messaged me "Have a lovely evening."

AVOID AT ALL COSTS.

15 July 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi Adam
The booking you had made via the website mentions "Success. Your request has been submitted" this means the booking will then be accepted or rejected and you will be informed via email. On this occasion that booking was rejected as we are based in Manchester and this journey would incur a lot of dead Mileage for the driver. Also the webpage also mentions to and from Manchester Airport.
We spoke last night in regard to your booking and proof of the rejection email was sent to you via WhatsApp and this was also forwarded to your email twice again last night with no issue of sending to the email you provided on your booking.
You were very rude in your responsed and swearing at the staff who tried their hardest to explain how they work.
The fact you never had a booking accepted with us means that you were just ignoring our terms and conditions in your demands. I am happy to say that the staff followed our procedure efficiently and effectively. Also providing evidence of the emails sent to you and sent screenshots of the evidence via WhatsApp. You spent 6 hours arguing with our staff but unfortunately as the booking was never accepted there was nothing they could do.
Apologies for any inconvenience caused but this was not an error on our side but yours.

Best wishes
MMA TRANSFERS

Rated 5 out of 5 stars

Extremely friendly and professional

Extremely friendly, helpful and punctual. Great service, well worth it.
We used them for late-night pickup from Manchester airport with kids. Our flight arrived early, but our driver, Assan, had already seen and sent a message for us to get in touch when we got through security. Once we had our bags he guided us to the pickup area, where he arrived minutes later. Also got us to the hotel through all kinds of road works, and we were still there earlier than I initially planned pick-up.
Can't praise them enough.

16 May 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers :D

Rated 5 out of 5 stars

Car and driver on time at Manchester…

Car and driver on time at Manchester airport, lovely new big Mercedes E class, friendly and helpful driver made the journey home a pleasure. Minor issue - would have appreciated a text to reconfirm the reservation the day before we travelled, as we had booked and paid long in advance.

12 May 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers. We will keep this in mind for our future customers - Much appreciated

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very pleased! Imran our driver was excellent. Love that you ca. book and pay online. Saves the hastle at thesirport! Thank you 😊

29 April 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers

Rated 5 out of 5 stars

Use this company on a regular basis

Use this company on a regular basis. Always on time, reliable and great company

11 April 2023
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers

Rated 5 out of 5 stars

Super company who bailed us out at very short notice

We had to contact this company at very short notice after we pre paid and booked with another company who cancelled our bookings for no given reason twice on us
We called from the airport after we landed booked a car they sent us the email to pay which arrived very promptly .
We paid and the car was dispatched at a moments notice

They totally bailed us out of a desperate and dark hole as we had no way to get home on a very cold late evening

The lovely Freddie turned up to get us , he was a gent lifting bags in and opening doors and he was wonderful chatty company on our drive to home his car was clean warm and a good safe drive across the M62

Thanks guys for getting us home after a long flight and a very very long day

We would have no hesitation in booking with them again and we hope Freddie maybe available to assist us again

31 March 2022
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers. I will be sure to send this across to Freddie also :D

Rated 1 out of 5 stars

My transfer from Gorton to Manchester…

My transfer from Gorton to Manchester Airport has been rejected. I am booking it 2 days in advance. I am really not sure what is preventing them to get me a car for such an easy and usual trip. I will never use them again. Useless.

15 February 2022
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi,

Unfortunately, as we are mainly a prebook service, we are fully booked for your journey's date and time. This is why we have had to reject the booking I'm afraid. We apologise for any inconvenience caused.

Rated 5 out of 5 stars

I used MMA Transfers for my trip to Manchester Airport

I used MMA Transfers for my trip to Manchester Airport from Chorlton. The service was easy to book online and when I had a question I got a quick response via email. I was very impressed with the friendly and professional service, especially with such an early pick-up time! I'll definitely use them again! Many thanks :)

27 December 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers, it is very much appreciated! 😀 Have a lovely New Year 😊

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly, efficient, timely and lovely car. Will use again. Highly recommended.

22 November 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers :D

Rated 5 out of 5 stars

Best taxie company around very clean as…

Best taxie company around very clean after every Journeyit’s sanatised polite drivers take you to your choice of destination hold conversation with you lots laughter can’t ask for better company than this goes beyond five stars highly recommended and

16 October 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers. :D

Rated 5 out of 5 stars

I booked via the website two weeks ago

I booked via the website two weeks ago, however, I didn't pay incase my flight was changed. Also, the post code in the MMA data base was incorrect but the address was correct. I sent an email which was promptly replied by Shemaine. She explained she would fix it and told me I could make a deposit to hold the booking. The day before I emailed her and Shemaine was kind enough to send me the banking link. We exchanged several messages and once I paid I received immediately confirmation via text. Shemaine was extremely professional and customer focused.
When I landed last night there was a text message from KARL, my driver asking me to text him when I had my bags... We exchanged a couple of messages. My 4 bags were first off. I rang Karl and he arrived at my post E just in time. Another black taxi tried to steal me away. Karl politely explained I was prebooked with him...
Karl and I chatted the entire journey of 1.5 hours. What a delightful young man. What a pleasure dealing with MMA.... My car service of choice going forward.
Shemaine, please provide Karl with flight number next time as another flight arrived with holiday makers at the same time as my flight from Athens....
THANK YOU MMA🌹

3 September 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers :D

Rated 5 out of 5 stars

Thank you Shemaine and Carl!

Shemaine was very helpful in arranging the transfer and the driver Carl was very professional and courteous. Thank you very much MMA transfers

10 August 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Thank you for your wonderful review and using MMA Transfers :) We look forward to seeing you in the future

Rated 5 out of 5 stars

It’s my first time using your service

It’s my first time using your service. Your driver picked the 3 of us from Manchester airport to wrexham school village accommodation on Monday. I can’t remember his name, but he was quit professional, on time and polite. He also engaged us in meaningful conversation. I wish I could remember his name. But all of us spoke highly of him.
I’ll recommend his service anytime.

13 July 2021
Unprompted review
MMA Transfers – Local Taxi & Airport Transfers logo

Reply from MMA Transfers – Local Taxi & Airport Transfers

Hi Onyegbule, I checked and your driver was Paul. Thank you for your wonderful review and using MMA Transfers. We look forward to seeing you in the future. I will also make sure Paul gets this review, i am sure he will be pleased. Take care and stay safe :)

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