They don’t answer mails
They don’t answer mails
No news of my order. They just take money.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Welcome to Furniture Haven! Creating the Perfect Home Experience Tables Thoughtfully designed to meet your work and living needs. Bookcases Elegant and stylish, showcasing your collections and taste. Lights Warm lighting to illuminate every corner. Explore our new arrivals now and enhance your home living quality!
United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They don’t answer mails
No news of my order. They just take money.
I recently bought a desk for my bedroom, and at first, I wasn't sure if it would fit my space. I was worried it might make the room feel cramped, especially since I planned to add a new lamp nearby. However, I’m pleased to say that the drawers provide plenty of storage. They’re surprisingly spacious, allowing me to organize all sorts of items. Now my bedroom feels tidy and orderly!
The table can handle weight without any issues and feels very sturdy. All the parts were complete, and the assembly was simple—it took about 20 minutes to put together successfully. It's stable, well-crafted, and the finish is great with no scratches. The appearance is beautiful, and the spacious tabletop is perfect for studying when I'm not gaming on my computer!
I bought an LED touch lamp, and it's very practical. The three-color dimming mode allows me to adjust the brightness according to different needs. The touch control is responsive, and the rechargeable design makes it even more convenient to use. I place it by my bedside or use it as an ambient light, and I think it's great!
I feel the product I bought has decent quality and feels good to the touch. However, the packaging was not secure enough, and I noticed the outer box was damaged upon arrival, leaving noticeable dents on the edges of the item. I’m planning to exchange it—even though it’s still usable, it’s frustrating to look at!
The product I received is of decent quality. The material feels sturdy, and the craftsmanship is good. However, the color differs significantly from the product images and is not quite what I expected. I am currently applying for an exchange and hope the next one will be more accurate.
I made a purchase here, and the overall delivery speed was quite satisfactory. The shipment was prompt and arrived earlier than I expected. However, the outer packaging had slight damage, but fortunately, my items were not affected.
I feel that the products during this Christmas sale are very affordable, and the quality is excellent. They’re much cheaper than usual—truly great value for money! I bought quite a few items I like, and after receiving them, I felt they were such a great deal!
I bought a product earlier and felt it was too small, so I wanted to exchange it. When I contacted customer service for a return, their attitude was cold and impatient. They were unfamiliar with the return process and couldn’t provide clear guidance, making the whole process extremely frustrating. I’m honestly speechless at this point!
I feel that the customer service on this website is quite mediocre. Their responses are not timely, and my issues were not resolved thoroughly. It gave me the impression that the service is inefficient and unprofessional, with vague answers that fail to address the core of the problem.
I feel that the overall design of this website is clean and elegant. The light brown color scheme gives me a warm and cozy home vibe, which perfectly matches the theme. This design feels very harmonious, and I find the images and layout clear and easy to navigate. Browsing is a pleasant experience!
The Black Friday and Cyber Monday deals on this website are absolutely amazing! The discounts are huge, and I took the opportunity to buy many items at prices much lower than usual. The checkout process was smooth, and the customer service was excellent. These events are both cost-saving and efficient—I hope they happen more often! Highly recommend everyone to take advantage of them!
I purchased this wooden dining room pendant lamp, and its design is truly elegant and vintage. The walnut wood material adds a natural and cozy feel, making it a perfect fit for my dining room or study—it adds so much character to the space. The soft, non-glaring light creates a comfortable atmosphere. It’s an excellent choice for those who love vintage-style home decor. Highly recommended!
The customer service left me speechless. Although my issue was eventually addressed, the waiting time was ridiculously long. There were even times when it felt like I was being completely ignored—I honestly started to wonder if the support was handled by bots!
I feel that the overall design of this website is very beautiful. The layout is well-organized, and the color scheme appears professional, warm, and soft, giving me a very comfortable visual experience. The navigation bar and search functions are very practical, allowing users to quickly find the information they need. It’s definitely a website worth recommending!
I bought a floor lamp from this website, and its simple, stylish design fits perfectly in my minimalist living room, instantly enhancing the ambiance. The light is soft and non-glaring, perfect for reading at night or creating a cozy atmosphere—I really love the vibe it adds. Definitely recommended!
The customer service on this website is truly great and very attentive. Throughout our interaction, they remained professional and were able to pinpoint my issue quickly, providing effective solutions. The experience was very smooth. My only small suggestion would be to improve response time, as it felt a bit delayed, but overall, I’m very satisfied!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.