Absolute jokers.
I must express my disappointment with the service provided by this solicitor, echoing sentiments shared by other reviewers. Regrettably, we were assigned to them by our new mortgage provider for conveyancing, and the experience has been nothing short of frustrating.
The entire process has been excessively prolonged, with seemingly intentional delays that have incurred additional costs during a challenging cost-of-living crisis. Commencing the remortgage process in January, it's disheartening to find myself here in March still awaiting completion. Attempts to contact them by phone have been futile, and the communication through unpersonalized email accounts with generic responses is less than satisfactory.
Having bought and sold several houses in the past, I've never encountered such inefficiency. McVey and Murricane have held onto our mortgage offer for weeks, inexplicably working at their own pace. Despite our fixed rate expiring on 28/02, they were well aware of this deadline but opted to wait until the last possible moment to complete the mortgage, resulting in an extra £700 in costs for us.
Discovering that the settlement was still pending on the day the new mortgage was set to start, after weeks of radio silence, was particularly frustrating. This lack of proactive communication and apparent disregard for the impact on clients facing substantial increases in monthly mortgage payments is unacceptable.
It's evident that McVey and Murricane prioritize their own convenience over the financial well-being of their clients. For those seeking reliable and efficient solicitors, I strongly advise avoiding this firm at all costs.
8 March 2024
Unprompted review
