While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Association or organisation
  2. Charity
  3. Non-profit organisation

Information provided by various external sources

The American Automobile Association is a federation of motor clubs throughout North America.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BUYER BEWARE

BUYER BEWARE
So after 3 months of going back and forth with these idiotic people I finally figured out the truth. Its not that they are trying to scam money from you its that they are pushing replica from China to the US and Customs denies entry for Intellectual Property Rights Violations. After emails back and forth which takes forever because customer service isn't a thing in China....lie after lie and one excuse after the other, i was finally made aware that i guess somewhere in the site it states that if this does happen, that they will only refund half of your money. I of course could care less about 500.00 dollars and much less about 250.00 which is what they want give me, only if i take down these reviews, which isn't happening! Ive decided to take the hit so that the next unsuspecting soul doesn't go down this Chinese trap. AAAclothing.ru isn't a website i would gamble on ever again....after the fact i read reviews like a dummy which describe exact scenarios.....lesson learned. Here is an email a woman named Ann sent me yesterday after asking me to take down review:
Payment AAAShirt.ru
Wed, Mar 22, 8:33 PM (16 hours ago)
to me

According to company rules, We can only give you half of the refund. Sorry.

20 March 2023
Unprompted review
Rated 1 out of 5 stars

Get a different Auto Club, if you value your car!

As a member of AAA Auto Club, I contacted AAA to transport my disabled vehicle to the repair shop on November 6, 2019. AAA dispatched one of their contract towing companies and their contract towing company, during the course of loading my vehicle onto a flat bed truck, caused over $1,400 in damages to my vehicle by attaching hooks where they should not have been placed, or by tighten the fasteners too tight and ripping large sections of the undercarriage of my care. I reported this immediately to AAA and they took my report, issued a report number, and have never been on touch with me since. They stated they would be in touch with me within 16 work days. I also spoke twice (with Connie Patava (319-234-3954) local AAA manager about this and she was non-responsive when I asked for her assistance with remedying this situation.

16 December 2019
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look