MobiCommerce Reviews 43

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I had a contract with this company and communicated with them through the process, when we reached to the last phase and finalising everything I had no response at all. this is a fake company which st... See more

Rated 5 out of 5 stars

Best Mobile App Development Company We were looking to develop mobile app for our Magento electronics store and came across MobiCommerce's instant yet customized and feature-rich solution. I am extre... See more

Rated 5 out of 5 stars

We used our application development with MobiCommerce. It is the excellent application that I've ever been used. There have many awesome features and the cool UI design. Finally I'm really grateful to... See more

Company details

  1. Software company
  2. Computer Accessories Shop

Written by the company

The Mobicommerce team has been providing eCommerce development service and solutions to brands and businesses for more than 15 years. With a relentless focus on quality, security, and customer service, Mobicommerce leverages its deep experience and knowledge to support clients in a wide variety of industries operating in both the B2C and B2B channels, including retailers, delivery companies, pharmacies, groceries, online marketplaces, services providers and more


Contact info

2.8

Average

TrustScore 3 out of 5

43 reviews

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Rated 5 out of 5 stars

After an extensive personalized demo

After an extensive personalized demo, I finalized the project with MobiCommerce. It was great experience, this team is just great. Highly recommendable!

12 May 2021
Unprompted review
MobiCommerce logo

Reply from MobiCommerce

Thanks Eric for your appreciation

Rated 5 out of 5 stars

Great mobile apps and team

Great mobile apps and team. Thanks for quick delivery . It helped me a lot in this COVID 19 situation and I am now able to provide premium service to my customer .

21 December 2020
Unprompted review
MobiCommerce logo

Reply from MobiCommerce

Thanks Haitham, it was nice to work together with you

Rated 1 out of 5 stars

I have app from there and they have bad…

I have app from there and they have bad support now I was send questions from 6 day and still didn't respond and send again ticket yesterday and still didn't respond
That is not the 1st time was happend

20 August 2020
Unprompted review
MobiCommerce logo

Reply from MobiCommerce

Sorry for inconvenience, We tried to reach you, are you still facing issue. please create ticket we will look into promptly

Rated 1 out of 5 stars

Very bad Support and More Late for…

Very bad Support and More Late for Communication , we didn't get any Corroboration from company Side

1 April 2020
Unprompted review
MobiCommerce logo

Reply from MobiCommerce

Sorry for inconvenience, as suggested with our Headless front-end solution all of your site performance shall be resolved. as we are revamping your website with our latest solution, we believe soon you will experience the difference

Rated 5 out of 5 stars

Best Mobile App Development Company

Best Mobile App Development Company
We were looking to develop mobile app for our Magento electronics store and came across MobiCommerce's instant yet customized and feature-rich solution. I am extremely happy to say that the mcommerce solution has helped to gain more traffic and conversion. Just go for it.

16 December 2019
Unprompted review
Rated 5 out of 5 stars

One stop solution for marketplace…

One stop solution for marketplace builder.

MobiCommerce has developed food marketplace solution for our business. It's command on eCommerce technology and features is wonderful. Support thoughout the development process is appreciable.

16 December 2019
Unprompted review
Rated 1 out of 5 stars

Bad company not recommended at all

I had a contract with this company and communicated with them through the process, when we reached to the last phase and finalising everything I had no response at all. this is a fake company which stole my money. I had a deal with them based on my friend's recommendation, they were so responsive and then they turned so bad with no response at all. From March until now Iv'e been sending them emails, when I try to connect with one of them they say we a re facing problems and issues in the system which is a very horrible and unbelievable response. I'm sick of this company and from rakesh jain. I have been told that my project will be done after 3 months of signing the contract but this lasted for 2 years and stil nothing has been handed.

25 November 2019
Unprompted review
Rated 1 out of 5 stars

Greedy App Company

Horrible after sales service. The app is responsive and works well, however its basic and needs lots of hours for customization which mostly has to be done by mobicommerce since they don't provide full app details to you.

They will also charge you a subscription fee just to answer questions AND AN ADDITIONAL FEE for any changes / customizations you ask them to do as thats not covered in the subscription (Approx 500 USD to update Payment plug in). They don't provide you with app details, so only they can make these changes. In the long run, you end up paying much more money with them, better to go to another company and buy your own app which you own fully.

I am not writing this review because I want a refund, I dont. But if you are looking for an app and you dont want to break the bank. Mobicommerce is the company to avoid.

I'm sure you can find all our details via this
App Key - d526fe

Since writing this review Mobicommerce has also made our app really slow and non responsive and they have reported it to trustpilot as being fake. Proving they have zero after sale service

29 September 2019
MobiCommerce logo

Reply from MobiCommerce

MobiCommerce Replied on 02-Oct-2019
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Thanks for sharing information

We found below details with shared Appkey as account details
- License Purchased on: August, 2017
- Last time Support Package renewal: May, 2018
- Support Expired on: Dec, 2018
- App available on play store: Yes it is available, as per license policy you don’t need to pay to use the apps.

Based on all above details, we did not find any fault. This may related to add on requirement/support & its cost involved, which is obvious/practical. It does not seems related to delivered app for purchased license or experience. BTW, All of our charges and support packages are publically available, https://www.mobicommerce.net/support/#p-rice we believe in transparent business and all charges or cost are transparent to each client before they buy the license. No hidden/extra fee we charge other than publically available.

Still can you please share your actual concern or experience. In our official records we did not find any short of email or queries in recent months. You also can access our support portal https://support.mobicommerce.net

Regards
MobiCommerce Team

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MobiCommerce Replied on 01-Oct-2019
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Hello

Sorry for inconvenience

Can you please share below information so we can trace it out
Licence Website URL? (Basically the website URL for which you have taken our License)
Official Email Address? (which you have used while purchasing the License)
App Key? License App Key
Date Of Purchase?
MobiCommerce License Version? (Professional/Enterprise)

Above Information will help us to trace your account.

BTW: We always provide & recommend free review of our mobile app, we never sale any Mobile app License until customer is not assured that our product meet their expectation. If any needed customization are shared by customer than it is always part of agreement as additional customization along with respective additional fixed cost. Other than documented and agreed scope, if any further add on are demanded than these may be chargeable extra as that need additional efforts, we believe this is part of industry standard. Being provider, to reduce conflicts we always provide free preview of mobile app & connected with their live stores, so there are no chance of false commitment as customer always review their own app before they buy. On top of that, So far we did not provide mobile apps on subscription model. We only provide mobile apps on License based.

Look forward for your details or you can share details on our support portal https://support.mobicommerce.net

Regards
MobiCommerce Team

Rated 5 out of 5 stars

A perfect Service with Superchill Staff!

We Needed an eCommerce Website for selling clothes online. We contacted Mobicommerce and now we have a website that has came to satisfaction of all requirements in budget-friendly costs. The support staff there is superchill and very friendly. We'll definitely work again with them.

16 September 2019
Unprompted review
Rated 5 out of 5 stars

Best Company for E-Commerce Platform Development

Overall it was a wonderful experience. Project was completed on time ,all the requirements were fulfilled from their technical team despite some of the requirement were complex. Work delivery on time and pricing is also reasonable so MobiCommerce is a must recommend for your e-commerce platform development.

18 May 2019
Unprompted review
Rated 1 out of 5 stars

really they need only money and so bad…

really they need only money and so bad customer services
company of scam and fraud
they take my money and waste my time , don't try to work with them , i have a lot of screenshots to show all of services and promises counterfeit
!!! don't work with that company

16 April 2019
Unprompted review
Rated 5 out of 5 stars

Go for MobiCommerce if you're looking for complete customization

I was looking for a company to build my B2B2C Multi-vendor marketplace. My inbox was loaded with so many emails from many newbies. Then i received a call from Mobicommerce and the good part is that which i liked the most they believe in understanding your needs first instead of blubbering about the product and features also they have a very unique method of approaching a client through the sales head so in first place you gain a lot of faith knowing that you already know someone on the senior management who can be reached if you face any difficulty throughout the project.

Currently they are working on my project and very responsive too in addressing all our queries and keep us updated and posted on each stage of the project.

I can't talk much about the project but just to summarize i had some of the unique requirements such as referral program in MLM method, split payment where the vendors should get their payment automatically in their respective wallets and much more.

I would definitely recommend Mobicommerce for my future projects as well anyone whom i reach having e-commerce software requirement.

6 March 2019
Unprompted review
Rated 5 out of 5 stars

Impressed by the minute specifications and features

MobiCommerece team has developed a booking system for my Salon store. It has all the functionalities that can smooth your booking process like preferred time and date chosing facility, specialist expert selection option, online payment and many more. Reminders and notification can help you the most to remarket your services.

6 March 2019
Unprompted review

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