The website makes promises about delivery that DAO cannot keep. Perhaps an update saying delivery in a few days, not the nest day. And yes, I ordered by the cutoff time for next day delivery.
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Ordered 3 items, but received only 2 of them. I have contacted Customer Service, and got an answer within a very short time frame with looking into the matter. The next day I have received the 3rd... See more
Det er godt nok super bestilte cover til iphone onsdag torsdag morgen var det i postkassen og det passer perfekt Kan kun anbefale at handle hos Mobilcover.DK
I've bought from mobilcovers.dk before and will absolutely do so again. They have super fast shipping and very responsive customer service. I recently received a wrong item in an order, so I sent... See more
Company details
Written by the company
Hos MOBILCOVERS.DK har vi det største udvalg af covers og tilbehør til alle smartphones på markedet. Vi sørger for at give dig en behagelig købsoplevelse ved, at gøre det nemt for dig at finde lige netop de covers, som passer til din mobil. Alle covers er testet, så vi er sikre på at de passer til de modeller vi har beskrevet, så du kan handle uden bekymringer. Vi bestræber os på at besvare e-mailhenvendelser alle hverdage indenfor 24 timer og har vi har telefonsupport alle hverdage.
Hos MOBILCOVERS.DK er du i gode hænder
Written by the company
- Lynhurtig levering – alle ugens 7 dage
- Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen. Hjemmelevering og pakkeshop leverer vi til alle ugens 7 dage. Vi leverer din ordre dagen efter, hvis du bestiller inden 22:00 alle ugens dage.
- God kundeservice og nem retur
- Vi bestræber os på at have branchens bedste kundeservice. Hos MOBILCOVERS.DK finder vi altid en løsning, så købsforløbet bliver en fornøjelse. 5-stjernet kundeservice og nem retur. Vores søde og hjælpsomme kundeservice sidder klar til at besvare alle dine spørgsmål, både på mail, chat og telefon. Vi besvarer e-mailhenvendelser inden for 24 timer på hverdage og har chat og telefonsupport alle hverdage fra kl. 09:00-12:00 og kl. 13:00-17:30. Mail: support@mobilcovers.dk Telefon: +45 93 93 66 93
- Danmarks bedste udvalg
- Hos MOBILCOVERS.DK har vi det største og bedste udvalg af covers og tilbehør til alle smartphones på markedet. Vores indkøbsafdeling sørger for, at være opdateret med de nyeste modeller, så du kan købe dit cover inden telefonen er i dine hænder.
- Gennemskuelige priser
- Hos MOBILCOVERS.DK er priserne overskuelige og yderst konkurrencedygtige. Alle covers koster fra 79 kr. og der er altid fri fragt, hvis du køber for mere end 400 kr. Der er ingen gebyrer på vores side. Hverken ved brug af betalingskort eller andet.
- E-mærket netbutik
- Du kan roligt handle hos MOBILCOVERS.DK - Vi er nemlig e-mærket. Vores netbutik overholder naturligvis gældende lovgivning og e-mærket gør, at du kan få råd og hjælp som forbruger.
- Følg os på Facebook og Instagram
- Følg MOBILCOVERS.DK på Facebook og Instagram og vær de første til at modtage nyheder, inspiration og tilbud. Vi kører løbende konkurrencer og andre events. Ses vi?
- Telefontid
- 09:00-12:00 og 13:00-17:30
- support@mobilcovers.dk
Lynhurtig levering – alle ugens 7 dage
Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen.
Vi leverer dag-til-dag, til din hjemmeadresse, i pakkeshop eller på arbejdspladsen.
Hjemmelevering og pakkeshop leverer vi til alle ugens 7 dage.
Vi leverer din ordre dagen efter, hvis du bestiller inden 22:00 alle ugens dage.
Vi har desuden sørget for at du får gratis fragt, hvis du handler over 400 kr. og de øvrige fragtpriser er presset helt i bund.
Contact info
Sindalsvej 3, 8240 , Risskov, Denmark
- 93936693
- support@mobilcovers.dk
- mobilcovers.dk
4.7
Excellent
68k reviews
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Next day delivery only 16 hours after…
Next day delivery only 16 hours after ordering! Fabulous. Leather iDEAL of Sweden mobile case quality product.
3 February 2026
Value for money with good quality products and good price.
bought couple of things from mobilecover and satisfied with the products. good quality items, fast delivery.
much cheaper than what you buy in Power or similar stores.
2 February 2026
Ok shop for the price and shipping…
Ok shop for the price and shipping time. Quality products
22 April 2025
I highly recommend it
I highly recommend it, the products arrived very quickly and are of good quality.
20 October 2025
Excellent service
Excellent service. Correct product received and arrived as scheduled
21 January 2026
Great service and nice products
Great service and nice products! This is the third time that I ordered something and I really recommend this website :)
21 January 2026
Unprompted review
I ordered a phone case and everything…
I ordered a phone case and everything went prefectly smooth - easy to order, fast delivery, good quality of product. Cannot be more pleased!
17 January 2026
All products received
All products received, though delivery didn't happened the day after but I blame DAO for that.
The shipping from their side happened promptly.
11 January 2026
Great service speedy delivery and…
Great service speedy delivery and wonder experience
21 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Advertised same-day delivery is incorrect (but good customer service)
Original 1-star review:
Yesterday I ordered a phone case because the website stated “Pakkeshoplevering (i morgen, inden kl. 16:00)”, which clearly implies next-day delivery. Based on that promise, I paid for the delivery. However, the tracking later showed that the package had not even been registered with the courier.
If a company advertises next-day delivery and charges for it, that promise should be met. Instead, I was left without any clear information about when the package would arrive, which felt misleading.
Edit:
I have changed my review from 1 star to 4 stars due to the customer service.
After contacting them, they refunded the delivery cost and offered me a 150 DKK voucher. That is a good and fair response, and I did receive the package the following day.
That said, the delivery terms and the countdown on the website are still misleading. Based on the other reviews here, this does not seem like a one-off issue. If the website simply stated “1–3 days,” expectations would be clearer and frustration avoided.
As it is now, it gives the impression that fast delivery is used to drive sales, with issues handled afterward through customer service. This should be changed.
14 January 2026
Unprompted review
Reply from MOBILCOVERS.DK
Hi Joshua,
Thank you for your review and for taking the time to share your experience.
We sincerely apologize that the delivery did not meet the expectation shown at checkout, and that the tracking initially indicated the parcel had not been registered with the courier. We fully understand how this can feel unsettling—especially when you have paid for delivery and cannot see any shipment activity shortly after placing the order.
We have been in contact regarding your case and have agreed on a solution, so we could put things right and ensure you were not left without support. Our goal is always that the final handling of a case results in a better overall experience, even when something does not go as planned from the beginning.
Once again, we are sorry for the inconvenience and uncertainty this caused.
Kind regards,
SUPPORT – MOBILCOVERS.DK
Fast service.
9 January 2026
Not professional
Not professional, items is not matching with the description, customer service 0% smart .
6 January 2026
Unprompted review
Reply from MOBILCOVERS.DK
Hi Adel,
Thank you for your review. We are sorry to hear that the items did not match the description and that you were unhappy with the customer service experience — that is not the standard we aim to deliver.
Unfortunately, we cannot see any order details or contact information from your Trustpilot review, so we are unable to reach you directly or look up the case. Please email us at support@mobilcovers.dk with your order number and preferably a photo of the item you received versus what you expected from the product page. Then we can review it and quickly find a solution.
Kind regards,
SUPPORT – MOBILCOVERS.DK
Great service
Very happy with the service. The items were delivered in less than 24 hours after ordering and were nicely packed.
3 January 2026
Very delayed delivery, still not received - No help from support
I have not received any shipping confirmation. Your AI system states that it was sent to me, but it is not in my inbox, spam folder, or trash (and I did not delete it).
I have received nothing, and there is no way to reach human support. This was an express delivery and it was supposed to arrive yesterday.
7 January 2026
Unprompted review
Reply from MOBILCOVERS.DK
Hi Thomas,
Thank you for your review, and we are very sorry for the experience and the delay — especially since this was an express delivery.
Our order confirmations and shipping/tracking emails are sent automatically, so it is not a case of emails not being sent from our side. However, in some cases email providers can block or filter messages, and they may be rejected or routed incorrectly (sometimes even away from the inbox/spam folders).
We have been in contact with you to help resolve this and have resent the information so you can track your shipment. Again, we sincerely apologize for the inconvenience.
You are always welcome to contact us at support@mobilcovers.dk, or call us during opening hours, and we will be happy to assist you.
Kind regards,
SUPPORT – MOBILCOVERS.DK
Next day delivery even on Christmas-…
Next day delivery even on Christmas- that is commitment
25 December 2025
User friendly webpage with relevant…
User friendly webpage with relevant products. Good prices!Fast delivery!
23 December 2025
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