Mobileciti Reviews 105

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The staff were extremely helpful, friendly, and provided outstanding service at very affordable prices. The products are genuine, come with a warranty, and offer excellent value for money. I highly r... See more

Rated 5 out of 5 stars

I travelled from Newcastle to hopefully get a good, affordable mobile phone for my 92-yr-old mother. I'm so glad I did because Jason was SO helpful; the kind of customer help and consideration that y... See more

Rated 1 out of 5 stars

Scammer company, they will send you the wrong items and than not even apologies for their own mess up. GOODLUCK trying to get a refund they will hold your money like its a Hostage situation and do... See more

Rated 5 out of 5 stars

Couldn't have asked for better service, it was absolutely the best. Ordered my new phone which was at an unbelievable price, so was initially a bit hesistant, why was it so much cheaper, but needn't h... See more

Company details

  1. Electronics store
  2. Appliance shop
  3. Mobile Phone Shop
  4. Computer Shop
  5. Department store
  6. Home audio shop

Written by the company

Mobileciti was established in 1999 and is 100% Australian owned and operated. At Mobileciti, we pride ourselves on offering one of the largest selections of unlocked mobile phones, tablets, wearables, robotic vacuums, drones, and cutting-edge gadgets. Since 1999, we’ve provided millions of customers with top-quality tech products, earning their trust and satisfaction. Enjoy competitive prices, express dispatch, and the convenience of in-store pickup at our Lidcombe, Sydney location. All orders are shipped the same or next business day, with free shipping available for eligible orders over $100.


Contact info

4.1

Great

TrustScore 4 out of 5

105 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(105)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

These people are criminals

These people are criminals. They won't stop calling me. I have asked thousands of times for them to stop calling me and take me off their list. They are running an illegal call center there and it's ridiculous. They don't hang up when asked. Just outrageous and I have reported them to the ACCC AND THEY STILL DON'T STOP CALLING!

23 July 2019
Unprompted review
Rated 1 out of 5 stars

Don't do it

This company know the Fair Trading officer well, for good reason, they don't respect consumer rights. They know, and rely on, how hard it is for consumers to get a successful outcome due to the number of hoops consumers must jump through. When you talk to a fair trading officer and they know the names of the people who own the business and who deal with complaints you know you have shopped at the wrong spot. Buyer beware...

Still jumping through the hoops :(

29 March 2018
Unprompted review
Rated 5 out of 5 stars

I have bought a moto g4 plus

I bought a g4 plus that did have a fault. They replaced it immediately with no hassle at all. To this day I am happy with the phone and the response. I cannot get instant replacement like that from any big retailer with phones - they all want to repair the thing. I am happy enough that I would buy again from them. I have been burnt in the past by DWS (that went to Fair Trading to eventually resolve - 3 months), Kogan (a tablet that came with a screen scratch - no resolution) and others. These guys seem straight up

18 March 2017
Unprompted review
Mobileciti logo

Reply from Mobileciti

Thank you for having taken your time to provide us with your valuable feedback!

Rated 5 out of 5 stars

Excellent Value and Service

I purchased a Sony Smartwatch 3 online from this retailer about a month ago and was very impressed with the price and service. The product was ordered on a Wednesday evening and delivered the following Friday morning in excellent condition (Fastaway Couriers were used instead of Australia Post, which may have made a difference). They are an eBay seller, but I purchased direct. This retailer also has a physical store in Parramatta and accepts PayPal and Credit Cards. I will definitely consider purchasing from this seller again when buying electronic products.

20 January 2017
Unprompted review
Mobileciti logo

Reply from Mobileciti

Thank you for having taken your time to provide us with your valuable feedback!

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