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MobileRecharge.com Reviews 10,532

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 619 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fast, easy, and convenient, highlighting its reliability and straightforward user experience. Many appreciate the instant top-ups and the clear, simple interface, making it an excellent choice for sending recharges, especially for those living overseas. However, some people were dissatisfied with the pricing, finding it expensive and noting unfavorable exchange rates. There were also occasional issues with payments, where money was debited but the service was not received, leading to frustration and a lack of resolution. A few customers also reported problems with logging into their accounts or unexpected hidden subscriptions.

What people talk about most

Service

Clients share positive opinions on service, frequently highlighting its speed, reliability, and ease of use.... See more

User experience

People report positive experiences with user experience. Many customers praise the application and website... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers reported quick and efficient... See more

Price

Consumers find price to be ambiguous. Many reviewers express dissatisfaction with high service fees,... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise the site as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’d give Mobile Recharge five stars, but I’m giving four because it’s expensive. Rebtel is cheaper, but it has logged me out before, making my credits inaccessible. I prefer Mobile Recharge for its co... See more

Rated 4 out of 5 stars

All my orders have been professionally executed. I think the company is doing a great job! I also think the Sales(reductions) are not evenly distributed. Some countries are neglicted.

Company replied

Rated 4 out of 5 stars

They have more than one choice to recharge a phone in Tigo Honduras. They do not explain the difference. I cannot tell what each level is. It would be nice to have a detailed explanation.

Company replied

Rated 5 out of 5 stars

A bit expensive but they're the best!!! They force you to use their exchange rate with is not an exchange rate really. Plus they add a fee. Anyhow, they've never let me down and made my life easie... See more


Company details

  1. Telecommunications service provider
  2. Internet Service Provider
  3. Mobile network operator
  4. Phone and internet services

About MobileRecharge.com

Written by the company

Founded in 2012, MobileRecharge.com is the website that helps expats send credit to their loved ones’ mobiles. MobileRecharge.com covers over 100 countries and more than 300 mobile operators.
The safe transactions, attractive daily promotions and user-friendly interface make MobileRecharge.com a reliable partner for all those when living abroad who want to keep a close relationship with their families and friend back home. For more info, visit:

Written by the company

24/7 Customer Service

Recharge Mobiles Online

With over 20 years of experience, we deliver security and reliability

With MobileRecharge.com, it's easy to make your family and friends happy! It takes only seconds to top up their mobiles back home. Fast and secure mobile recharges, exciting bonuses and more.

  • Fast & secure top up service
  • Send credit to any of the 160 countries
  • Refill minutes & data in 3 easy steps
  • Great offers for instant top-ups
  • Stay in touch with family & friends

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 1 out of 5 stars

You took my money onto a sim that…

You took my money onto a sim that apparently has expired. I had no idea sim only expired

14 February 2026
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear Valerie,

Thank you for your feedback.

We always welcome comments and suggestions from our customers and we constantly strive to improve the services we offer.

We checked your order and could see that you bought a PIN recharge. For this kind of recharges, the PIN is not automatically tied to a specific phone number.

In this case, as the PIN code is not tied with the phone number you initially chose to recharge, we recommend trying to use it for any other Three mobile number you may have.

To recharge your p​hone, please dial 444 then follow the prompts and enter your pin no.


We appreciate your business!

Don't forget we provide 24/7 live Customer Support, so contact us anytime night or day or check out our Help Center at:
https://www.MobileRecharge.com/help_center.

Rated 1 out of 5 stars

I did not receive my recharge and the…

I did not receive my recharge and the number they gave me in my invoice doesn’t work. I can’t access the information to redeem my voucher. I’m hoping they aren’t à scan so I cancelled my card.

13 February 2026
Unprompted review
MobileRecharge.com logo

Reply from MobileRecharge.com

Dear user,

We're sorry to hear this.
We'd love to help you out, but first, we need to identify your account. Please share with us by email the email address used to open your account or the order number. We'll be waiting for your reply. Please remember our Customer Support team is available 24/7 at https://mobilerecharge.com/contact

Rated 1 out of 5 stars

beware of these scammers??????????

beware of these scammers??????????

I ordered a top‑up for a French mobile number, and it doesn’t work. I asked for a refund, but the company keeps treating me like an idiot in their emails - “do this, do that”. In the end, they even told me to go to an operator in France and solve the issue there. IF I WERE IN FRANCE, I wouldn’t be using their service at all. Very dishonest — beware of these scammers?

5 May 2025
Unprompted review
MobileRecharge.com logo

Reply from MobileRecharge.com

Hello, and thank you for taking the time to review our services.

Checking our logs, we can see that our Support Team offered professional and accurate assistance. Moreover, an investigation was opened directly with the local provider and you were also instructed on how to reach them directly.

As we are not the mobile provider, we do not have access to specific service information, therefore, you need to get in touch with them directly.

For any questions about our service, we are available 24/7!

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