Mobili Fiver Reviews 1,015

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Ordered a table from this company back in February, the table is beautiful and as described however I would NEVER recommend ordering from this company. A few weeks after receiving the table I also rec... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend this table enough. It’s absolutely beautiful and looks far more expensive than it actually was. I’d been searching for a square extendable dining table for months and kept putting... See more

Company replied

Rated 5 out of 5 stars

Used these because they had exactly what I needed. I am very impressed and I think I will always check their website first for any further purchases. Delivered really quickly considering I am in... See more

Company replied

Rated 5 out of 5 stars

Recently purchased dining table from Mobili. Good communication about delivery etc. Item arrived very well packaged and on specified day. Unfortunately one piece had some damage, my query was dealt wi... See more

Company replied

Company details

  1. Home Furniture Shop

Written by the company

Tantissimi mobili originali, e dallo stile unico che vengono progettati e prodotti nella nostra fabbrica, in provincia di Pordenone (Italia). Un'azienda familiare che realizza da ormai 20 anni: tavoli allungabili, consolle allungabili, librerie, tavolini da soggiorno, porta tv, fino a specchi e mensole. La peculiarità? Acquistare l'artigianato made in Italy a prezzi vantaggiosi, direttamente dal produttore. Ma soprattutto: consegne in 3/5 giorni, reso facile, assistenza clienti pre-vendita per essere consigliati onestamente, e post- vendita per risolvere qualsiasi evenienza, e infine l'app che permette di vedere il mobile a casa tua, con la realtà aumentata, prima dell'acquisto.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great customer experience and lovely product!!

From ordering and delivery no problems at all, arrive before scheduled delivery. Unfortunately one of the panels was damaged but this was sorted within days and a replacement on its way which again arrived before scheduled. So happy with the service and product.

23 October 2023
Unprompted review
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Reply from Mobili Fiver

Dear Deborah thank you for your kind review 🙂 we are glad that, despite the problem you encountered, you were satisfied with the support provided by our customer care service! Thank you again and do not hesitate to contact us for any further assistance 🙂

Rated 5 out of 5 stars

What a gorgeous table!

I made a mistake while ordering the table 'emma', so i contacted the costumer service, it was solved whithin minutes. Few weeks later my table arrived, track and trace was send to me via email. The table was packed carefully with a clear montage instructionbook. I assembled the table by myself (so it is doable by yourself). I took the time to do so and the result is gorgeous!!

Thank you Mobili Fiver, for this well made table!!

20 October 2023
Unprompted review
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Reply from Mobili Fiver

Good morning 🙂 Thank you so much for this review! We are very pleased that you are satisfied with your Emma extendable table and that you appreciated the support provided by our customer service.
Thank you very much again and we remain at your disposal!

Rated 5 out of 5 stars

Absolutely excellent What can u say this company is…

What can I say. Well this company is excellent the service I received was fantastic and I absolutely love my Emma extendable dinning table. The quality is amazing everyone has commented on it. 💯% recommend Mobili Fiver I can’t wait to buy more items.

16 October 2023
Unprompted review
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Reply from Mobili Fiver

Dear Louise thank you so much for your kind review 😍️ we are truly happy that you are satisfied with the product and with our service! We look forward to seeing you again for future purchases 🧡️

Rated 5 out of 5 stars

Great design solution

The Angelica Console is a brilliant piece of design! We are able to have plenty of room in our sitting room, whilst also managing to seat our entire family round a dining table when they all arrive. It is a sleek piece of furniture when not on use as a dining table, and is quick and easy to convert into a dining table. We love it, and would recommend for anyone for whom space is at a premium.

2 October 2023
Unprompted review
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Reply from Mobili Fiver

Thank you very much for your comment as it really makes us proud and satisfied with the products we make. We remain available and thank you again! 🧡️

Rated 5 out of 5 stars

100% recommend

Well, I have to admit...I was hesitant about ordering but have been proved very, very wrong! I ordered the Evolution (one leg) high table in wood effect and LOVE it! It was delivered ahead of schedule so well packaged and a pleasure to put together! Looks more expensive than it was and has transformed my kitchen! Will definitely order again from this company when I move onto renovating the next room in the house. Thank you.

21 September 2023
Unprompted review
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Reply from Mobili Fiver

Oh, thank you so much Elaine for this special review <3

Rated 5 out of 5 stars

Reliable and high quality

Hello, I am writing from the Netherlands, thank you very much for your interest. I had ordered a table and unfortunately it arrived broken; I believe it broke during transportation. I informed you about this, and you promptly sent a replacement, which was delivered within 5 days. Thank you very much for your fast and attentive service.

Best regards,
Emel

25 September 2023
Unprompted review
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Reply from Mobili Fiver

We are very glad that we were able to solve the problem you encountered. Thank you very much for your feedback!! 😊️

Rated 5 out of 5 stars

Wow! Great company…

Wow! One of the best companies we’ve ever dealt with.
From ordering, to delivery, packaging and workmanship. Couldn’t fault it.
Ordered the lacopo bookcase. You need to be organised before you actually start putting it together but every dowel and variety of screw was there and each one of the 100 and odd holes married up flawlessly.
Looks completely fab!

20 August 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much Sarah for this great review! 😍️ It means so much to us and we are glad that you were satisfied with your purchase and with the product you received. In order to assemble the Iacopo bookcase it is true there is a lot of organization and patience involved, but it is worth it in the end 🙂

Rated 5 out of 5 stars

Angelica extendable console table

I’d been looking at the Angelica table for some time, had my doubts but bit the bullet and ordered one. I’m so pleased I did, as it far exceeds my expectations. It’s so much more solid and sturdy than I imagined and it’s well finished. It’s easy to add the leaves and it’s compact and smart as a console. It really is all it claims to be! I chose the black concrete colour and it arrived within a week of ordering.

21 September 2023
Unprompted review
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Reply from Mobili Fiver

Dear Carol, thank you very much for your feedback! It makes us happy and proud. We remain available for any needs. Thank you again!

Rated 5 out of 5 stars

Dining table purchased from Mobili Fiver…

Recently purchased dining table from Mobili. Good communication about delivery etc. Item arrived very well packaged and on specified day. Unfortunately one piece had some damage, my query was dealt with promptly, and another table top arrived within days. Once again , kept up to date with delivery etc. Delighted with my purchase, good quality, very stylish. Would definitely purchase more from this company

18 August 2023
Unprompted review
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Reply from Mobili Fiver

We are happy to read that your experience with Mobili Fiver was excellent! Thank you for placing your trust in our company and we remain at your disposal

Rated 1 out of 5 stars

Hi just received your White gloss table…

Hi just received your White gloss table via Amazon .
However it is lacking in instructions !!!
Please can you send via email the instructions to put it together .
Thanks you.

Mobil Fiver sent over instructions via email.
However we found on line videos on their own site .

Table made up successfully and happy with product

29 June 2023
Unprompted review
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Reply from Mobili Fiver

Dear Amanda, we apologise for the oversight. Unfortunately there must have been an accidental inattention with the paper instructions in your order and we apologise for this.
However, as soon as you contacted us, we promptly sent you the assembly instructions in PDF and as you pointed out, the assembly instructions for our furniture are published on our website and can be downloaded by everyone. Finally, we also provide video tutorials for assembly.
We regret that despite this your opinion has not changed, but we will use your feedback to improve. We thank you and remain at your disposal.

Rated 5 out of 5 stars

I ordered the white high table…

I ordered the white high table 180x60cm, it honestly exceeded all my expectations:) the quality and finish is just 100% I can't praise Elena enough for the great customer service she provided. Its great when someone actually answers the phone to give you some reassurance and detail on a product when you're unsure. Great communication 👏 I will definitely order from mobili fiver again, thank you Elena :)

22 June 2023
Unprompted review
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Reply from Mobili Fiver

Dear Maura, thank you so much for your feedback! ❤️ It means a lot for us and we are truly happy that you were satisfied with the product you purchased and with our customer service. It was a pleasure to assist you and we look forward to having you for future purchases on our website. Thank you!

Rated 5 out of 5 stars

Excellent furniture and packaging

After all the horrible stories we've had ordering online furniture for our moving, it was such a good experience with Mobili Fiver I almost wanted to cry. We ordered a table that was perfectly packed, not your crappy polystyrene, but reinforced cardboard. The finished product is flawless and was very easy to put together with clear instructions and sound engineering. Highly recommend.

12 May 2023
Unprompted review
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Reply from Mobili Fiver

Dear Sam, we are happy that you have placed your trust in our company and that your experience from start to finish has been satisfactory! We work hard to ensure that our customers have a smooth experience when shopping on our website. And with you we have achieved this! Thank you for choosing Mobili Fiver!

Rated 5 out of 5 stars

We could not be more thrilled with our…

We could not be more thrilled with our beautiful Emma dining table, it is everything we wanted and more. It arrived quickly, extremely well packaged. The quality is outstanding and it looks exquisite. I highly recommend this company, and I wouldn't hesitate to order from them again. Thank you Mobili Fiver

16 May 2023
Unprompted review
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Reply from Mobili Fiver

Good morning, thank you for your kind feedback. We are really glad that you are satisfied not only with the product you received, but also with the delivery, the packaging and our service! Thank you for choosing us for future purchases.

Rated 5 out of 5 stars

Excellent quality beautiful furniture…

Excellent quality beautiful furniture at very decent prices. I ordered a dining room table (which converts to a console) and coffee table in Rustic Oak and the furniture was delivered 9 days later because it is made in Italy. As I opened the first box I was taken aback by the stunning beauty of the wood. I have to stress that the photos of this furniture don’t do it justice. I would definitely order again from them.

11 May 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much!

Rated 5 out of 5 stars

Great service and item is as per the…

Great service and item is as per the picture. DHL had lost one of my boxes. I didn't get anywhere with them but as soon as I emailed Mobili Fiver, they arranged for a quick delivery of the missing box and stayed in contact throughout this time. Their prices are great and the fact that you are not on your own when an issue occurs, is really reassuring.

5 May 2023
Unprompted review
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Reply from Mobili Fiver

Dear Ellie, thank you very much for your feedback.
We are happy that you are satisfied with your purchase and especially that we were able to support you during delivery.
We remain at your disposal and thank you again!

Rated 4 out of 5 stars

Excellent customer service

The look of the table is great, the mechanisms for opening is smooth and delivery was as advertised. It was easy to put together. However, we have the walnut coloured one and the surface of it scratches too easily. We have had to use a tablecloth to prevent surface damage but it still accumulates. The layer underneath is a lighter colour so it's obvious. It may not be as apparent if you've bought a lighter oak type colour.
EDIT: The company contacted me and offered to send a replacement top - in any colour I want as the lighter colours don't show scratches. So excellent customer service!

5 May 2023
Unprompted review
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Reply from Mobili Fiver

Dear Clare, we are glad that you appreciated our customer service and also the looks and design of the table. However, we are sorry that the product you purchased did not fully meet your expectations, our priority is to ensure the best experience when shopping in our website, which is why we assisted you immediately with the replacement of the top with a color more suited to your needs. We will definitely use your feedback to help us improve. We remain at your disposal, The Mobili Fiver Staff

Rated 5 out of 5 stars

Mobili Fiver is a brilliant company

Mobili Fiver is a brilliant company! We ordered the easy extendable console table and it’s honestly the best purchase we have ever made. The ordering process was simple, I was always updated via email and the shipping was very quick! The table arrived and it was outstanding quality. Every time we host and get the table out, everyone is genuinely so amazed by it and we are forever sending round the link to guests! Brilliant product and brilliant company!

20 November 2022
Unprompted review
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Reply from Mobili Fiver

Christina, thank you for your positive review and for choosing Mobili Fiver!

Rated 5 out of 5 stars

Mobili Fiver is an Outstanding Company.

This company is truly outstanding from their products to their customer service.
I had a couple of issues and they responded quickly and provided replacements parts. I dealt with Elisabetta via emails and she was just brilliant.
I would recommend MF for great quality and impressive furniture.
Thank you MF!

14 April 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much Karen! We are delighted that you are satisfied with our service!

Rated 5 out of 5 stars

Emma 160 walnut extendable table.

I ordered the emma 160 walnut extendable table. The table is beautiful, stable, looks perfect, both folded and unfolded. There was a small problem, but the company did a perfect job and sent us a replacement very quickly. I highly recommend.

27 March 2023
Unprompted review
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Reply from Mobili Fiver

Thank you so much!

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