Mobilise Reviews 

259
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Mobilise provide a great support network for Carers. Loads of useful information & interesting articles. It connects people from all over the UK into a community who listen to each other & communicate... See more

Company replied

Rated 4 out of 5 stars

My partner who has been long term disabled from his cerebral bleed age 54 and is now 79. The need for you is more apparent as I am worn out with the long term care and getting the emails is very sup... See more

Company replied

Rated 2 out of 5 stars

I had came to get my phone repaired at least 3 times from this shop. my first time coming, i had an ink leak in my screen and i thought i’d pop in and get a brand new screen. i noticed a few weeks lat... See more

Company replied

Rated 3 out of 5 stars

Too much digital push. Little separation of types of carers. Early days, but unimpressed so far.

Company replied

Company details

  1. Consumer Advice Centre
  2. Information Services

Written by the company

Mobilise is the online service that harnesses the collective knowledge, wisdom and expertise of unpaid carers and empowers those that care to thrive.


Contact info

3.9

Great

TrustScore 4 out of 5

259 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.9

All reviews

(259)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Immediate supportive responses over the…

Immediate supportive responses over the initial few weeks of my joining was invaluable, helping me feel less alone. Thank you.

3 September 2022
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Reply from Mobilise

Hi Jane! Thank you for taking the time to leave us a review. We're glad to hear that you had immediate responses when you joined. :)

Rated 5 out of 5 stars

Great service

Mobilise give constructive and valued information for carers about what help they can get and what access they get. I get emails keeping me updated.

13 August 2022
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Reply from Mobilise

Hi Cat! Thank you for taking the time to leave us a review. We're glad to hear that you're subscribed to our weekly emails for carers and staying in the loop. :)

Rated 5 out of 5 stars

Professional gentleman arrived I was…

Professional gentleman arrived I was shown different scooters he had a lot of knowledge about the product s when I was asking him questions

13 August 2022
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Reply from Mobilise

Hi there. We think you may have mistaken us for another organisation as we are an online service providing support to unpaid carers, rather than scooters. We’d greatly appreciate it if you could please update this post. Thank you.

Rated 5 out of 5 stars

An informative site with useful and…

An informative site with useful and thoughtful information for carers. Thankyou

13 August 2022
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Reply from Mobilise

Hello Christine - thank you for leaving us a review. We're glad you were able to find some helpful information for carers.

Rated 5 out of 5 stars

Welcoming and helpful

I found the group on Facebook to be very welcoming and helpful. I wanted some advice regarding my elderly mother that I care for and several people gave me different ideas and information regarding services and help that I could get in touch with that I did not know existed.

8 August 2022
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Reply from Mobilise

Dear Debra, thank you for the time to leave us a review. We're glad to hear that you were able to connect with other carers in the Facebook group and find some helpful tips. :)

Rated 5 out of 5 stars

Great help for unpaid carers

Great Facebook group. I have learnt a lot from reading the posts. There is always lots of encouragement and good advice. The Mobilise team are very helpful and provide surveys and information to help unpaid carers make sure they are up to date with everything they need for themselves. Very pleased I joined this group.

1 August 2022
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Reply from Mobilise

Dear Kate - thank you for taking the time to leave us a review. We're glad you found our resources helpful and more than happy to have you be part of our community.

Rated 5 out of 5 stars

Very helpfull when other carers pass…

Very helpfull when other carers pass on advice,and you do not feel alone with your problems.

17 July 2022
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Reply from Mobilise

Dear Ernie - thank you for your review. We're glad to hear that you found carers' tips helpful and feel less alone. :)

Rated 5 out of 5 stars

Thank you for being there for so many people 💖

It's good to read how your site help many people: from getting things off their chests to people who are in similar positions, to people like me; who after reading their problems realise we are more fortunate than we realise. Thank you!

16 July 2022
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Reply from Mobilise

Dear Cynthia - thank you for being a part of the Mobilise community and taking the time to leave us such a kind review! We're glad to hear that you were able to find and connect with others just like you.

Rated 5 out of 5 stars

Excellent site

Excellent site. Very informative. Lots of information that I didn't know about carers.

2 July 2022
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Reply from Mobilise

Hi Helen! Thank you for leaving us a review. Glad to hear you found some new pieces of information for carers.

Rated 5 out of 5 stars

Somewhere to go for people that understand.

Since joining Mobilise I have not felt so alone and isolated. There is somewhere to go to let off steam with people that understand. It's also a great place for advice and suggestions. Other people's stories also make you appreciate what others are going through.

2 July 2022
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Reply from Mobilise

Hi Kevin! Thank you for taking the time to leave us a review. The Mobilise community is always here should you need us - glad to hear it has helped reduce isolation for you. :)

Rated 5 out of 5 stars

It's a great place to talk.

It's a great place to voice your opinion, and get in touch with like minded people. Very useful to have , it really helps to chat with other people.

2 July 2022
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Reply from Mobilise

Hello Brian and Hazel - thank you for taking the time to leave us a review! We're glad to hear you were able to chat with like-minded people.

Rated 5 out of 5 stars

What a wonderful organisation

What a wonderful organisation. Practical advice, links to information I didn’t know about, a compassionate shoulder to cry on and someone actually asking about *me* - I think Mobilise is a lifeline. Can’t recommend them highly enough. Thank you.

18 June 2022
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Reply from Mobilise

Dear Helen - thank you for taking the time to leave us such a kind review! We're always here for you should you need us and we're glad to hear that you found out about some new information you didn't know about. :)

Rated 5 out of 5 stars

Thank you for your sound advice and…

Thank you for your sound advice and kind words. As a carer you can feel very alone so it’s nice to know there is a contact out there to help. Thank you 😊

4 June 2022
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Reply from Mobilise

Thank you for taking the time to leave us a review. Feeling isolated as a carer is something we know all too well - and we're here for you.

Rated 5 out of 5 stars

Fantastic caring supportive & informative group

This group has been extremely supportive and very informative. It has been wonderful to meet albeit not in person so many in similar situations & to benefit from their experiences. I hope in the future to be able to share some of our experiences. Thank you to everyone who runs and contributes to this amazing group. Massive thank you from me. Love n blessings to all 😘💞😘💞😘

4 June 2022
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Reply from Mobilise

Hello Maggie - thank you for leaving us such a lovely review. The Mobilise community of unpaid carers and team are always here for you, should you need us! Thank you for being a part of our community.

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