Mobility Equipment Hire Direct Reviews 

102
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We had a very positive experience with Mobility Equipment Hire with a walker in Cardiff, Wales. It was delivered to our hotel & picked up at the end of our holiday. Staff were very helpful. Thank... See more

Rated 5 out of 5 stars

Hired a profiling bed and hoist from Mobility Equipment Hire Direct for my trip to Ireland. The whole process was straight forward and smooth. All my questions and communications were answered promptl... See more

Rated 5 out of 5 stars

The equipment I needed was originally not in their inventory but they found a supplier which was great. They organised for it to be delivered to the villa where I was staying in Spain. It was there on... See more

Rated 5 out of 5 stars

Transaction was smooth, the wheelchair was waiting for us at our hotel. I was able to pay with PayPal with no problem. Communication was prompt and smooth during the entire process. The 800# for conta... See more

Company details

Information provided by various external sources

Hire & rental of mobility equipment, Mobility Scooters, Wheelchairs, Hoists, Shower Chairs etc, UK, London, Edinburgh, Manchester, Spain, Majorca, Portugal...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

102 reviews

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No recent history of asking for reviews

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4.5

All reviews

(102)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

Just what we needed

Just what we needed. We hired a wheelchair and it was delivered to our hotel and waiting for us when we arrived. Fantastic!

27 July 2024
Unprompted review
Rated 5 out of 5 stars

I travelled to Spain and hired a hoist…

I travelled to Spain and hired a hoist for the time there. I called the abroad number for mobility equipment hire direct to help with the issues. The issues were resolved efficiently and I was happy with the outcome. Thank you for service and help provided.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

I hired a heavy duty mobility scooter in Albufeira, Portugal.

I hired a heavy duty mobility scooter for 1 week; 27/4/2024, for use in Albufeira, Portugal. I contacted the manager of the apartment, to check that he was willing to receive the scooter ( which he was) and booked it. On arrival the scooter was waiting for me and I had a suitable accommodation on the ground floor. Having the scooter transformed my holiday and I was able to get out and about the area.
Fortunately I hired the heavy duty scooter. I don’t know how a lighter weight one would have coped with the cobbles and uneven ground. After my first outing, I wasn’t feeling very confident or comfortable, but I did go out every day and found ways to be more comfortable.
The pavements, kerbs, and road surfaces are not conducive for people who are in too much pain. At times I had extra distance to travel to find somewhere to mount or dismount onto the ground.
Fortunately people in Portugal are very friendly and go out of their way to help…( when I got lost on my adventures).
Being able to hire the mobility scooter really transformed my holiday into something special.

27 April 2024
Unprompted review
Rated 5 out of 5 stars

Delighted with the service and advice

Very pleased we chose Mobility Equipment Hire Direct for our holiday. Communication was excellent and the advice and service we received was first class. We will definitely be using their services again and would have no hesitation in recommending this business.

8 June 2024
Unprompted review
Rated 5 out of 5 stars

Top Company to deal with.

Mobility Equipment Hire Direct is a great company to deal with and excellent on communication.
I defenitely recommend this company 100 %

15 May 2024
Unprompted review
Rated 5 out of 5 stars

Good service

It was very simple to book this on their website, the equipment was waiting at my hotel and everything went flawlessly. Would highly recommend this company for disabled holidaygoers

3 May 2024
Unprompted review
Rated 5 out of 5 stars

As a travel agent arranging accessible…

As a travel agent arranging accessible holidays worldwide for my clients, I have relied on Mobility Equipment Hire for years to provide various mobility equipment. Their expertise and efficiency is great, making them my go-to company for all mobility equipment needs.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Professional team

Been working with Mike and his team for the past three years and have always found them good to work with. They provide a great service to people looking for mobility products while on holiday.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Mike was a pleasure to do business…

Mike was a pleasure to do business with, it would have been better if we didn’t go through the other company to hire the equipment because it would have been cheaper dealing with you directly also the other company tells fibs when you are looking to hire equipment. Mike when we go back I will deal with you directly, I don’t know if you can get equipment at other countries going through you.

Many thanks hopefully I will be back soon

5 February 2024
Unprompted review
Rated 2 out of 5 stars

Needed to hire a wheelchair for 1 week

Needed to hire a wheelchair for 1 week, due to having to have it delivered on a Saturday had to pay £33. On the form I filled in informed them that would be there after 3pm. Got to our bungalow to find a card through the door that it was tried to be delivered at 9.30am. Well got in touch with the company to have to rearrange delivery. We managed to get it delivered later that day. Wheelchair was light weight and easy to use. When it was due for us to go home we had to make arrangements for a pick up. We asked for collection on Friday. No one came, we ended up having to ask a neighbour who was nice enough to help. It wasn’t until Monday that it was picked up. I did email a complaint but it was a waste of time.

24 February 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Product and Service

My elderly mother traveled to see me in London and we needed to rent/hire a 4-wheeled walker. Through a Google search I found this company. They were responsive, timely, delivered and picked up at the hotel front desk. I could not have asked for a better experience!

15 January 2024
Unprompted review
Rated 5 out of 5 stars

I recently had the pleasure of using…

I recently had the pleasure of using the services of Mobility Equipment Hire Direct Team, and I must say, their service was exceptional. From the moment I contacted them, Their team was professional, attentive, and incredibly helpful. They provided exactly what I needed with efficiency and genuine care. The equipment was top-notch and made my mobility so much easier during my travels. Their prompt delivery and clear instructions ensured a hassle-free experience. I highly recommend Mobility Equipment Hire Direct Team to anyone in need of reliable mobility solutions. They truly go above and beyond of their customers!

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered a scooter and it was left at the reception for my arrival and collected after I left. The scooter really helped me get about on my holiday and I would have been lost without it.

2 April 2024
Unprompted review

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