At first everything was good until they introduced an Afrikaans survey and its been annoying since cause progress has slowed down in surveys and they always bring it back and it's annoying and really... See more
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WHO EVER CAME WITH THE IDEA TO UPDATE THE WEBSITE HAS TOTALLY MESSED IT UP BEYOND REPAIR!TO LOGIN PAGE IS BROKEN, IF YOU MANAGED TO LOGIN MORE THAN 5 SURVEYS APPEARS WHICH ALL OF THEM HAD ALREADY CLOS... See more
Company replied
The biggest issue Mobiworkx has is the surveys that have an error after completion. The worse part is with their customer care they NEVER EVER take responsibility for these errors. This company is ser... See more
Company replied
I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual... See more
Company replied
Company details
About Mobiworkx
Written by the company
Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!
Sign-up is completely FREE!
SURVEYS
Complete surveys and get paid for sharing your feedback on products and brands we all know and love.
We will send you an invitation when surveys that pay are available. Click on the link within to start a survey.
Sign-in to your member account to view your available surveys.
Take care to provide thoughtful answers and make sure you complete the entire survey.
REWARDS
After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.
Contact info
United Kingdom
- mobiworkx.com
2.1
Poor
152 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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PayPal rewards issue
I've been doing mobiworkx surveys since 4years ago and it was good BUT this time it's like they don't want to pay me my rewards. It's been two weeks and I've logged complains to them but still no payment was made to my PayPal account. After raising the threshold to withdraw, I still made it to 12.5 and yet now I'm begging for my payment 😭. They said 5business days but now it's been more than 10. I don't know what to do. Help!.
3 September 2024
Unprompted review
Reply from Mobiworkx
Thank you for your feedback. We apologize we didn't live up to your expectations and promise to keep trying to do better. Please submit a new Help Desk ticket and let us prove we can do better!
The best survey site.
It's been over 2 years since I joined mobiworkx and the experience has been really great. The support team is very active, they've always resolved issues I've encountered.
23 August 2024
Unprompted review
Reply from Mobiworkx
Thank you so much for your kind words! We are thrilled to hear that your experience with MobiWorkX has been positive and that our support team has been able to assist you effectively. If you ever have more feedback or need further assistance, don’t hesitate to reach out. Here’s to many more successful years together!
Very prompt & satisfactory response
Very prompt & satisfactory response
16 August 2024
Unprompted review
Reply from Mobiworkx
Thank you for your positive feedback! We are glad to hear you were satisfied with our prompt response.
More surveys required
Hey,
Am happy to undertake your surveys but they've been very few on my side. Is there a way i could receive atleast one per day?
9 August 2024
Unprompted review
Reply from Mobiworkx
It appears you are missing approximately 60% of your survey opportunities. Please ensure that all communication options (e.g., SMS and Push) are enabled on your Profiler page under the Communication category. Additionally, consider adding https://mobiworkx.com/Account/Login to your phone’s home screen and regularly check the Surveys page for available opportunities.
We encourage you to sign in to your MobiWorkX account and submit a ticket through the Help Center if you need further assistance.
Always faced out of survey
Over a month now I have not been able to do the surveys with out being faced out for one reason or the other. I will appreciate the reason I'm always removed from partaking in surveys.
29 July 2024
Unprompted review
Reply from Mobiworkx
To address your concerns, please sign in to your MobiWorkX account and submit a ticket through the Help Center. We are unable to access your account information through this TrustPilot review.
Great improvement!
Thankyou Mobiworkx for listening to our complaints and improving. You guys are the best👍
3 August 2024
Unprompted review
Reply from Mobiworkx
We appreciate your feedback. Hearing about your experience helps us learn and improve ourselves.
i have a problem with the email address…
i have a problem with the email address i enlisted to receive payments to, meaning i cant seem to access that email, thus i am unable to approve the payment sent from mobiworkx, so i would like to know how can i reverse the payment that i sent to that particular email address?
29 July 2024
Unprompted review
Reply from Mobiworkx
Thank you for reaching out and sharing your concern. We understand the difficulty you're experiencing with the email address used for payment and the challenges this presents in accessing your payment from MobiWorkX.
To resolve this issue, please contact our customer support team directly by submitting a support ticket at https://mobiworkx.zendesk.com/hc/en-us/requests/new. Provide details about the issue, including the email address in question and any relevant transaction information, so that we can assist you effectively.
Very quick problem solve
I had some technical difficulty, they replies w instructions to reset password, but the OTP pin never came via SMS and when asked to resend said am out of chances. I mailed the help desk got the usual generic reply and expecting it to however many working days etc. They resolved it that same afternoon. Thank you.
18 July 2024
Unprompted review
Reply from Mobiworkx
Thank you for sharing your experience with us. We are sorry to hear about the initial technical difficulties you encountered with receiving the OTP via SMS. Technical issues can be frustrating, and we apologise for any inconvenience caused during this process.
We are glad to hear that our support team was able to resolve the issue promptly for you that same afternoon. Providing efficient and effective support is a priority for us, and we appreciate your patience while we worked to address the problem.
Mobiworkx is Legit
Mobiworkx is the first survey platform I've used that actually paid me. Their surveys are very easy and pay is equivalent to the task unlike other platform that takes much of your time with very low pay.
My only issue with them is that I rarely receive surveys sometimes it takes 2 to 3 weeks to have enough survey that ends you just $4.
Best beside that, every thing else is very okay.
24 July 2024
Unprompted review
Reply from Mobiworkx
Thank you for sharing your experience! We are thrilled to hear that you find MobiWorkX legitimate and that you appreciate our straightforward survey tasks that offer fair compensation. We strive to ensure that your time spent on our platform is rewarding and worth your while.
We understand your concern about the frequency of surveys. We continuously work to improve and expand our survey opportunities to provide more consistent earning potential for our users. Your feedback regarding this matter is valuable to us as it helps us make necessary adjustments to better serve you.
I was getting a lot of surveys and was…
I was getting a lot of surveys and was able to reach $12.25 only left with $0.25 to cash out, that's when rhe nightmare started. Everytime I try to log in the app it opens to a survey qualifying question that when I choose and press next it does not go further and I have sent multiple emails but they are not resolving my issue and its been a months now. I'm unable to complete any other survey because there's a survey that seems to be stuck it does not work hence I cannot cancel it. Help
17 July 2024
Unprompted review
Reply from Mobiworkx
We understand your frustration with the survey qualifying question. We've identified the technical issue and are dedicated to implementing a fix within the next 24 hours. Thank you for your patience as we work to resolve this matter for you.
Haven't received my payout in my paypal
It has been almost two month since,i have been waiting for mmy payout.I have never had this problem its my first time
29 May 2024
Unprompted review
Reply from Mobiworkx
Your support request was logged on June 8th, and our Help Centre agent successfully retrieved your payment URL from our rewards partner, re-sending it to you on June 19th.
One of my best app,thank you for your…
One of my best app,thank you for your quick response.
11 July 2024
Unprompted review
Reply from Mobiworkx
We greatly appreciate your positive feedback! It's wonderful to hear that you're pleased with our service.
Mobiworx has always been my favourite…
Mobiworx has always been my favourite and has never disappointed me thank you for the great service
5 July 2024
Unprompted review
Reply from Mobiworkx
Thank you so much for your kind words! We are delighted to hear that MobiWorkX is your favourite and that you have always been satisfied with our service.
Your support means a lot to us, and we are committed to maintaining the highest standards of service excellence.
Kuddos to the support team
Wow! Mobiworkx is magnanimous in terms of their support team. Their Swift responses leaves one dumbfounded. Kuddos. I've been a panel member for years.
5 July 2024
Unprompted review
Reply from Mobiworkx
Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with our support team.
We genuinely appreciate your loyalty as a panel member over the years.
Excellent Customer Experience
Had a problem with getting my rewards and the problem was resolved promptly, very excellent customer service.
26 June 2024
Unprompted review
Reply from Mobiworkx
We are glad to hear that our customer service team could promptly resolve the issue with your rewards. We are delighted that you had a positive interaction.
Waiting to receive my payment
Getting a lot of surveys and they paying good, I'm just worried if I will get my payment since a lot of my friends didn't get they money since last month, I hope I get different experience, I will come with another review in 4 days, cause I waiting for the money to reflect on my PayPal
24 June 2024
Unprompted review
Reply from Mobiworkx
Thank you for your feedback. We understand your concern about receiving your payment promptly. Rest assured, we strive to process PayPal payments within the advertised 1 to 5 business days timeframe.
If you encounter any delays or issues, please reach out to our support team directly.
We appreciate your understanding and look forward to your updated review once your payment reflects in your PayPal account.
Mobiworkx is a scam site .
Mobiworkx is a scam site .. there is no option for redemption like paypal or any gift cards. It just sucking the consumers valuable time and effort and important data. That is very useless
19 June 2024
Unprompted review
Reply from Mobiworkx
We are sorry to hear about your experience and understand your frustration. At MobiWorkX, we strive to provide valuable rewards for our users. Currently, we offer mobile top-up recharges as a reward option in India.
We apologize if this was not made clear beforehand and for any inconvenience caused. We continuously evaluate feedback to enhance our service and will take your comments into sincere consideration as we expand our redemption options.
They haven't paid me my money to PayPal
At first was so excited abt these surveys I would do them and get paid
Ever since they changed from $5 to$12,5 they aren't paying I did 2 transactions and still my $25 isn't reflecting in my PayPal account I have tried communicating to them they have been giving me false hopes it's either your money has been put wait for 10 days I did still nothing I'm so annoyed by their service now
10 April 2024
Unprompted review
Reply from Mobiworkx
We are sorry to hear about your frustrating experience. We understand how important it is to receive timely payments for your efforts. Since transitioning to a new PayPal vendor, we have encountered some unexpected delays in processing payouts, causing inconvenience for you and other members.
We have recently made changes to improve our service, including covering PayPal fees on behalf of our members. However, we acknowledge that these changes have resulted in delays and confusion regarding payouts.
Kindly furnish us with the necessary information so we can promptly trace and address your concern.
Extremely Disappointed - Zero Surveys After 5 Days
I've never experienced such incompetence and lack of service until I stumbled upon MobiWorkx. It's been an excruciating five days since I signed up, eagerly anticipating surveys to start rolling in, but to my utter dismay, not a single survey has graced my screen.
I joined this platform with high hopes of earning some extra cash, only to be met with sheer disappointment. What kind of survey site promises opportunities for users but fails to deliver anything at all? It's utterly baffling and downright frustrating.
I've tried reaching out to their customer support, but surprise, surprise, no response. It's like shouting into a void. It's abundantly clear that customer satisfaction and basic communication are not on their agenda.
Save yourself the trouble and avoid MobiWorkx like the plague. Don't waste your time and energy on a platform that couldn't care less about its users. I wouldn't recommend this sorry excuse for a survey site to my worst enemy. Absolute disgrace.
30 May 2024
Unprompted review
Reply from Mobiworkx
We understand your eagerness to start earning through surveys, and we are sorry that you have not received any opportunities yet. Survey availability can vary based on the specific needs of our clients and the demographics they target. As we expand into new markets like Morocco, there may be fluctuations in survey frequency as we establish our presence and onboard clients.
Regarding your attempts to contact customer support. We strive to provide timely and helpful assistance to all our members. Unfortunately, without being able to trace your account or query using the provided email address, we are unable to investigate further.
No surveys am about to think it's scum
I hv signed up for mobiworkx but hv gotten only one survey ever since some of us a will to do the surveys but these guys don't even mind to give us surveys
29 May 2024
Unprompted review
Reply from Mobiworkx
We apologise for the frustration you have encountered regarding survey availability.
Please know that survey frequency can vary based on our clients' needs and the specific demographics they are targeting. While we understand your disappointment in receiving only one survey thus far, we want to assure you that we are constantly working to expand our survey opportunities across different regions, including Uganda.
Your feedback helps us identify areas for improvement and better cater to the needs of our members.
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