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I purchased a defective device from this store, and they initially refused to refund me. It took an unreasonable amount of time and effort to finally recover my money.
The staff are incredibly arrogant—laughing in customers’ faces when issues with orders are raised. Their online communication is just as poor: responses are either delayed indefinitely or ignored entirely.
This company exhibits concerning business practices. They fail to fulfill orders without prompting, and then demand additional payment or offer cancellation. Refunds and status updates are only issued upon customer inquiry
Order confirmation was emailed right away but after almost 48 hours there is still no shipping information.
I attempted contacting through their chat, phone number and email and even after multiple attempts at calling this company they either hang up or leave the line calling instead of picking up.
Seems like there is some shady business and I might not see my money or the product..
After the fact reading some facebook reviews shows that this has happened before..
If nothing shows up in the end, I will submit a police report.
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