Fast delivery, detailed easy to follow instructions enabled a quick assembly. Everything required was in the package. All parts were finely finished without flaws or damage. Thank you for a very affor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the simple elegant design of Mocka furniture. I’m 72 years old and have found the construction of dressing tables, side cabinets and tables really easy. Mocka communication is fantastic, from t... See more
Company replied
We recently bought a new house, we ordered lots of furniture from Mocka probably the day before we moved to our new address and it showed up perfectly as we were moving in, I couldn't believe how q... See more
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My purchases have always arrived promptly and in good order. I have never had any issues assembling them, and I'm not a very handy person! Mocha's style is always on tend and affordable, and I love... See more
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Company details
Written by the company
Our mission is to help you bring design into your home and transform each room into a space you’ll love. We’re dedicated to creating quality, on-trend and design-led pieces that elevate a space while remaining accessible, understandable and brilliantly functional; all at a price that doesn't cost the earth.
Contact info
6 Stark Drive, Wigram, Christchurch, 8042, Christchurch, New Zealand
- 0508 466 252
- hello@mocka.co.nz
- mocka.co.nz
4.6
Excellent
263 reviews
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mocka - New Zealand
Hello Troy,
Glad the whole order went smoothly for you.
Warm Regards - Jess
Reply from Mocka - New Zealand
Thank you for your great review!
We’re so pleased to hear you found our website easy to use and that your order arrived quickly. We really appreciate your support!
My order was promptly dispatched and…
My order was promptly dispatched and received. When I needed some extra parts it was not a problem and very prompt kind understanding service.
20 January 2026
Unprompted review
Reply from Mocka - New Zealand
We’re delighted to hear your order arrived promptly and that our team could quickly assist. We truly appreciate your feedback!
Great comfy bed!
Great service and great bed! Pre-teen loves it. Good size and comfy.
30 January 2026
Unprompted review
Reply from Mocka - New Zealand
Hello,
Thank you for your warm review. I am glad your Pre-Teen loves it.
Warm Regards - Jess
Love!
Super convenient getting the whole nursery set in the one package. It is sturdy, aesthetically appealing and was easy to put together, with the instructions provided.
22 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Zoe,
Thanks so much for your feedback! We’re delighted the nursery set met your expectations in both functionality and design, and that assembly was straightforward.
Warm Regards - Jess
easy to put together and looks really…
easy to put together and looks really nice really happy
1 January 2026
Unprompted review
Nice sturdy bedside table
10 January 2026
Unprompted review
Cabinet is great quality and happy with…
Cabinet is great quality and happy with final product
17 January 2026
Unprompted review
Easy to set up
Easy to set up, nice and sturdy. Too change levels needed to unscrew. Thought It was slide up and down. Same with the side of cot doesn’t slide
20 January 2026
Unprompted review
Everything was easy
Everything was easy - ordering, delivery, assembly of product. Very happy.
6 January 2026
Unprompted review
Very willing and helpful staff with…
Very willing and helpful staff with lots of product knowledge.
3 January 2026
Unprompted review
Missing Parts!
Furious! Ordered thousands of dollars worth of items, the first item opened without all parts supplied, when asked what Mocka will be doing about this very underwhelming, basically suck it up and wait for it to be delivered or dispose of the entirety and get a refund. Terrible customer service, incredibly inconvenient and generally disappointing!
22 January 2026
Unprompted review
I was greeted as I entered and after…
I was greeted as I entered and after looking around was given great customer service with friendly advice as well.
26 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Bevan, Thank you for your feedback! We’re glad you enjoyed the fast delivery and great deals. We hope to see you shopping with us again soon!
Kind Regards - Jess
Great service and exactly what we needed
Service was fast easy to purchase.
18 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Denise, Thank you for your feedback! We’re delighted to hear that you found our service fast and easy. We look forward to helping you again soon!
Kind Regards - Jess
Super fast shipping and great product
Super fast shipping and great product! Our Mocka cot is awesome and the mattress is so comfortable!
1 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Jema,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re loving your Mocka cot and comfortable mattress, and that your order arrived super fast. Enjoy it!
Warm Regards - Jess
Great experience & great products
So easy to order, shipped in no time and great value. I have ordered a few items over the last few years and have always been happy.
22 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Sara,
Thank you for your wonderful feedback! We’re so glad to hear that ordering is easy, delivery is quick, and that you’ve been happy with your purchases over the years. We truly appreciate your continued support!
Warm Regards - Jess
Charming, Classic and Comfy
Dealing with Mocka, (my second time now), is easy and efficient. The ordering process and delivery of the 4 chairs was seamless and I am very very happy with them.
The only thing I would say as a caution is that you need someone who is handy to put them together - it was too much for me, but my talented, clever daughter-in-law had no trouble!
22 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Jennifer,
Thank you so much for sharing your experience! We’re thrilled to hear that ordering and delivery were seamless and that you’re very happy with your chairs. We appreciate your note about assembly—some of our items do require a bit of handiwork, so it’s great to hear your daughter-in-law had it covered! We really value your continued support and look forward to helping you with future purchases.
Kind Regards - Jess
Great product
She is beautiful!! Beautiful table and VERY easy to put together.
22 December 2025
Unprompted review
Reply from Mocka - New Zealand
Hello Jenna,
Thank you so much for your lovely feedback! We’re thrilled to hear you love your table and that it was so easy to assemble. Enjoy it!
Kind Regards - Jess
We have bought 5 lockers now.
We have bought 5 lockers now for our grandchildren and they all love keeping their personal treasures in their own locker
25 December 2025
Unprompted review
Reply from Mocka - New Zealand
We’re thrilled your grandchildren are enjoying their lockers and having a special place to keep their personal treasures. Thank you so much for choosing us again and for sharing such a wonderful review.
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