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Moda di Andrea  Reviews 647

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often noting that items arrive in pristine condition and look exactly as pictured. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly, often within a few days, and appreciating the well-packaged items. Reviewers also commend the excellent service and communication, finding the overall shopping experience smooth and hassle-free, often at great prices. However, some customers also noted issues with their orders, including receiving items in the wrong color or size, which sometimes led to order cancellations or unexpected shipping costs. A few other people also felt that the packaging was not always ideal, such as receiving only one dust bag for a pair of boots or a handwritten note instead of a printed card.

What people talk about most

Product

Customers consistently note positive experiences with product quality, often describing items as original,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and expedited deliveries.... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the authenticity and... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction with quick shipping and... See more

Price

Users describe positive interactions with price, consistently praising the amazing products and prices... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered some louboutins from Moda for my mums 50th birthday. I was skeptical as my order with another company before this had defects so was nervous about buying such a high priced item online. The... See more

Company replied

Rated 5 out of 5 stars

the bag was shipped the next morning after ordering it & it came to me two days later . looks just like photo & beautifully packed . it was the wrong color i needed but i have to send back. their cus... See more

Company replied

Rated 5 out of 5 stars

Honestly speaking, i loveddddddddd the prices! Amazing deals on the jacquemes! I got the Le grand bambino in light brown and i am veryy very happyyy with my purchase! Alsoooooo, the express delivery w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Moda di Andrea. I ordered two pairs of Loro Piana boots to select one and return the pair that fits less. They sent me authentic high-quality items, delivery was fast and com... See more

Company replied


Company details

  1. Boutique
  2. Clothing Shop
  3. Department store
  4. Fashion accessories shop
  5. Handbags Shop
  6. Shoe shop

Written by the company

Découvrez l’univers Moda di Andrea, maison parisienne depuis 1982, et votre destination incontournable pour une sélection exclusive de chaussures, vêtements, sacs et accessoires de luxe à prix irrésistibles. Située au cœur de Paris, notre boutique offre une expérience unique mêlant élégance, expertise et passion pour les grandes maisons. Nous proposons une sélection prestigieuse comprenant les iconiques Louboutin, Golden Goose, Jacquemus, Balenciaga et Prada, ainsi que d’autres créateurs d’exception. Pour rendre le luxe accessible, nous offrons le paiement en plusieurs fois sans frais, afin de vous permettre un shopping serein et flexible. Votre commande est expédiée rapidement et en toute sécurité grâce à notre service DHL Express, assurant une livraison fiable et rapide. Icônes couture, sneakers tendance, sacs signature ou pièces rares : Moda di Andrea vous accompagne pour sublimer votre style avec des créations uniques au meilleur prix. Bienvenue dans l’élégance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

647 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Terrible experience

I had a bad experience with Mode di Andrea. I ordered a Loro Piano shirt for $330. The cut was far too large and I already ordered the smallest size. I immediately followed the instructions for a return and received a $261 credit. The fees to return items are very high. I will not do business with them again.

19 March 2025
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Reply from Moda di Andrea

Dear Mike,
Your comment is slanderous.
You paid $27 for shipping from Paris to the USA, this is non-refundable and is clearly stated on our website.
Regarding returns, we have a returns section on our product sheet which clearly states the return conditions. If you've misread it, it's not our fault.
Also, if you use our return label, you'll be charged the same price as for shipping, as indicated on the product sheet and in the general terms and conditions of sale.
Last but not least, you never bought another size afterwards, because of course we could have offered you delivery for an exchange.
Regards

Rated 5 out of 5 stars

Ease of order..wrapped and presented…

Ease of order..wrapped and presented well...promp delivery...Great service from start to finish ..

25 March 2025
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Reply from Moda di Andrea

Lieber Jack!

Vielen Dank für Ihr positives Feedback.

Wir freuen uns sehr, Ihre Nachricht zu lesen.

Bis bald.

Moda

Rated 5 out of 5 stars

Great service

Great service, very fast delivery(came within 3 days) and order came as described. Will order again. Highly recommended

17 March 2025
Unprompted review
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Reply from Moda di Andrea

Dear Ulyssa,
We deeply thank you for your feedback , and we hope to see you soon :)
Moda Team

Rated 5 out of 5 stars

Best place to enjoy nice luxury company !

Very good place to enjoy nice company and a lot of luxury choice based on shoes, bags and clothes, I spent 2 hours in the store talking with a very professional manager which knows the story of every items, and the top of the top is a family store since 1982, so they have the real taste and experience of luxury !

14 March 2025
Unprompted review
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Reply from Moda di Andrea

Dear Daniel,
We deeply thank you for your feedback.
It means a lot to us and we hope to see you soon !
We remain at your disposal if you need anything.
Moda Team

Rated 5 out of 5 stars

Ordered & delvered in 3working days

Ordered & delvered in 3working days, great service. Everything straight forward

6 March 2025
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Reply from Moda di Andrea

Thank you, Lee Richard!

We're glad to hear that you had a smooth and efficient experience with us.

We look forward to your next order!
Moda

Rated 5 out of 5 stars

I was impressed with the fast delivery

I was impressed with the fast delivery! 📦 I was not familiar with Moda do Andrea so I was apprehensive at first but it was on overall positive ordering experience.

4 March 2025
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Reply from Moda di Andrea

Thank you for your feedback, Jaylan!

We're really glad to hear that.

It's great to know that you had a good overall experience, and we hope to continue exceeding your expectations in the future!

Moda

Rated 5 out of 5 stars

Love the store

Fast shipment. I love the store

2 March 2025
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Reply from Moda di Andrea

Hello Tanisha,

Thank you for your great feedback! We're delighted that you love the store and that your shipment arrived quickly.

We can't wait to welcome you again soon!

Best regards,
Moda

Rated 5 out of 5 stars

I’m satisfied with shopping on the site…

I’m satisfied with shopping on the site Moda di Andrea. Christian Louboutin bag was very good. Delivery was fast. Great communication. Recommended.

10 February 2025
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Reply from Moda di Andrea

Dear Marina,
We deeply thank you for your feedback !
We hope to see you soon :)
Moda Team

Rated 5 out of 5 stars

I will buy from there again!

Great online shopping experience!

18 February 2025
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Reply from Moda di Andrea

Dear Pamela,
We deeply thank you for your feedback :)
Hope to see you soon !
Moda Team

Rated 5 out of 5 stars

Perfect!!

An amazing experience from start to finish!! Great pricing & SUPER fast delivery with beautiful packaging. I’ll definitely be ordering again.

11 February 2025
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Reply from Moda di Andrea

Dear Danielle,
We deeply thank you for your feedback !
We hope to see you soon :)
Moda Team

Rated 5 out of 5 stars

LOVE the ability to shop for current…

LOVE the ability to shop for current season and discounted luxury goods from home! Excellent selection. I had several questions while ordering and was able to chat with customer service quickly and efficiently. The packing and delivery were done with care and convenience. A pleasure doing business with Moda di Andrea and I will continue to do so! Highly recommend!

4 February 2025
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Reply from Moda di Andrea

Dear Karlyn,
Your feedback means a lot to us and we deeply thank you for it.
We hope to see you very soon and we remain at your disposal :)
Moda Team

Rated 5 out of 5 stars

Very good prices

Very broad selection of products, good discounts and quick delivery!

21 January 2025
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Reply from Moda di Andrea

Dear Pawel,
We deeply thank your for your feedback !
We hope to see you very soon :)
Moda Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Fast delivery and items exactly as expected. AUTHENTIC!! Definitely will be purchasing merchandise again.

12 January 2025
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Reply from Moda di Andrea

Dear Will,
You feedback means a lot to us and we deeply thank you.
See you soon :)
Moda Team

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