Modaveo Reviews 30

THIS WEBSITE IS A SCAM. Please please please do not waste your money on this company.
I paid £34 for a dress which looked nice on the website.
I later found out they have used the website pictures from ‘House of CB’ and just cropped the models faces out. The website also said it was 100% cotton.
What I received was THE cheapest 100% polyester dress that looked nothing like the picture.

They won’t refund me and want me to send the dress back to China to return it, covering the postage fees myself.

They refuse to give me my money back.

Would not advise purchasing from here

Very poor quality clothing and the expensive return costs nearly the same as the dress

They offer some truly adorable items that have quickly become favorites. My coworkers constantly compliment my outfits, highly recommend Modaveo to anyone looking to add some trendy pieces to their collection.

They're totally on-trend. The quality exceeded my expectations given the price, though most items are polyester or a blend-so check the garment details first. I have placed 2 orders so far, with 6 dresses in total, and only had to return 1 because of the fit. Customer service responded quickly, and the return process went smoothly. Overall, a great experience.

Returns have to be sent to China at your own cost. £20-£25 for tracked so basically the cost of the dress. Avoid! Also delivery time frame not as described on website.

DO NOT BUY - THIS COMPANY IS A SCAM
They post false reviews in their advert, saying they have over 3000 trust pilot reviews, I count 5 before mine, so that's false advertising. Any positive reviews you see here are probably fake too.
They also misrepresent items, styles, material and sizing, so essentially send the wrong item. Then say they do not do refunds, you then have to prove its wrong/faulty at which point they say return to us and they may offer refund. They only have a China return address and you cant prove if they receive it so its all a scam and you wont get your money back. Do not waste your money or time with these, they have been reported to trading standards.

You cannot return items and I quote: “we only offer refunds if the item is defective, damaged, or if you received the wrong item. Sizing issues, change of mind, damages due to use, washing, self-repair, or other human interventions are not considered quality issues.”

Even then you must prove the item is faulty in photos, then PAY for shipment back to them. Even then they can still decide to not refund you.

Poor Quality, Poor Sizing, Poor Customer Service.

Awful company. Received my order and is completely the wrong size also completely wrong item, quality is terrible, completely see through and not like advertised pictures or details. They first tried to say that it’s my fault and I can’t return until I proved in images it’s not what was ordered or advertised. They then tell you they are actually in china and all returns must be sent back and received at factory before they will agree a possible refund. This company is obviously a complete scam. Even the trustpilot review they show is false. DO NOT BUY FROM THIS COMPANY.

Bought three dresses; they're lovely. The customer service is also very helpful. Would recommend.

Poor quality material used so doesn’t fit like it looks in the picture (hence low prices), however do not allow returns unless it’s faulty so stuck with clothes that won’t be worn. With the lack of quality I would not wear their clothes in public in case they fall apart.