ModdedZone Reviews 2,529

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 542 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and the seamless user experience it provides. Many people appreciate the fast delivery service and the overall positive experience with their orders, often noting that everything works perfectly as described. However, some customers reported issues with product durability, mentioning that controllers stopped working correctly after a few months. A few other people also felt that the customization options for button layouts could be more flexible, and there were isolated incidents of receiving incorrect orders or damaged products upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of the product, particularly praising the custom controllers for their... See more

Quality

People report positive experiences with quality. Many customers praise the great build and feel of the... See more

User experience

Users describe positive interactions with the user experience. Many customers praise the ease of use of the... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight fast shipping... See more

Order

Customers consistently note positive experiences with order, praising the fast and effective process, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and works... See more

Rated 5 out of 5 stars

First purchase from MODDEDZONE: a Sony Edge controller. I'm absolutely thrilled. Only 5 days between ordering, manufacturing, and delivery (I live in France). Everything is as described and wor... See more

Rated 5 out of 5 stars

I ordered a xbox controller with a 2.0 chip with around 30 plus customized options including custom wrap and writing. they built and sent it super fast and with the correct customized options,and a co... See more


Company details

  1. Video Game Shop

Written by the company

Modded Controllers and Custom Controllers for Xbox One, Xbox One Elite 2, PS5 and Nintendo Switch. Best selection. The best controller customizer on the market! Simply buy a Modded Zone controller with a Titan chip, download the app, connect to your phone via Bluetooth, and just like that you have endless options to choose from designed to help you stay at your peak performance. How easy is that?


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

Worst website to deal with

I have ordered titan 2 device from hipshotdot website order number is 29875 order stay in confirmation status for 3 days until they said it's dispatched I was contacting them everyday no answers so don't expect any customer service and I wanted to return and cancel my order when it was on the way but like I said no one answer your inquiries I have done some internet searches I found out that moded zone own the storefront of hipshotdot so both of them doesn't answer to emails orders handling nothing no customer services at all so it was the worst time I buy anything online and it won't happen again fyi it's 9 days now the order isn't received yet and no one answer how to return or refund

15 February 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for taking the time to share your experience. However, we would like to clarify an important point, as your review appears to reference a transaction that was not placed with MODDEDZONE.

According to the details provided in your message, the order you are referring to (Order #29875) was placed through the Hipshotdot website. MODDEDZONE does not operate, manage, or provide customer support for the Hipshotdot storefront, and we do not have access to their order records, shipping processes, or customer service communications.

Because of this, we are unfortunately unable to assist with inquiries related to orders placed on that website, including shipping status, cancellations, or return requests. We recommend continuing to contact the Hipshotdot support team directly through the contact channels provided on their website.

For clarity to readers, this review does not relate to an order placed with MODDEDZONE, and the concerns described cannot be addressed by our team.

We hope you are able to resolve the issue with the correct retailer soon.

Rated 1 out of 5 stars

I bought a very plain jane controller…

I bought a very plain jane controller because I liked the led thumb sticks. In less then a year the right thumb stick stopped having any micro movement when aiming. Pretty much needed 20% imput in movement to register vertical movement and when when it does it's all all in one burst. So pretty much has no function now. 90 day warranty isn't gonna cut if just about anything would make it past then. Considering I spent $100 on what was a $50 controller with led thumb stick and a simple graphic. At this point in less then a year I spent $150 in controllers I could've just bought a better product and saved being annoyed. Probably a luck of the draw considering the reviews but if you actually use then controller and not casually game a few hours a week avoid the led options I imagine that was the root cause.

23 February 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for your feedback. We’re sorry to hear about the issue you described with the controller.

However, after reviewing our support records, we were unable to locate any service request or warranty inquiry from you regarding this matter. If a product issue occurs, the most effective way for us to assist is for customers to contact our support team directly so we can troubleshoot the problem and review available options.

Writing a review does not open a support ticket in our system, so we were not previously aware of the concern with your controller. If you would like help resolving the issue, we encourage you to reach out to our customer support team with your order details. Our team will be happy to review the situation and see how we can assist.

We always recommend contacting support first at 954 289 9040 or support@moddedzone.com (Mon-Fri 9am-5pm EST), as this allows us to work toward a resolution much more efficiently than addressing the matter through a review.

Rated 3 out of 5 stars

Sometimes the controller wants to work…

Sometimes the controller wants to work during cod and sometimes doesn’t. You’ll want to sprint and it won’t let you. Rapid fire will turn your gun into a slow motion shot

22 February 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for your feedback. We’re sorry to hear that you’re experiencing inconsistent performance with your controller.

Issues such as sprint not activating properly or rapid fire not functioning as expected can often be related to settings, game configuration, or a controller configuration that may need adjustment. Our support team would be happy to help troubleshoot this with you.

Please contact our support team directly with your order number and a brief description of the issue so we can review the situation and assist you with resolving it as quickly as possible. Our technicians can guide you through troubleshooting steps or arrange service if necessary.

Rated 4 out of 5 stars

Easy to use

Easy to use, works outside as expected, definitely can see the difference. Would definitely recommend and buy from seller again.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

They sent me a controller with stick…

They sent me a controller with stick drift and when I reached out to them to let them know it was a bad product I got ignored and they never responded

12 February 2026
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for your comment. However, we would like to clarify that after reviewing our support system, we were unable to locate any emails, tickets, or service requests from you regarding this issue.

We take product concerns seriously and respond to all customer inquiries submitted through our official support channels. At this time, there is no record indicating that our team was contacted about a controller with stick drift.

If you are experiencing an issue with your controller, we encourage you to contact our support team directly with your order number and details of the problem at 954 289 9040 or support@moddedzone.com (Mon-Fri 9am-5pm EST). This allows us to properly review the situation and provide assistance.

Leaving a comment stating that you were ignored does not help us resolve the issue if no message was actually received by our support team. We are always willing to help once a request is submitted through the proper channels.

Rated 5 out of 5 stars

experience with the MZ Titan controller…

experience with the MZ Titan controller has been great overall. The controller feels solid and comfortable in my hands, and the build quality is really good. The paddles feel natural to use and make movement much easier, especially in fast-paced games. I like how responsive the buttons and sticks are, and everything feels smooth while playing. I haven’t had any issues with it, and it’s definitely improved my gameplay and comfort during long sessions. Overall, I’m very satisfied with the controller and glad I chose it.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Such a great controller

Such a great controller. Had to order another one. Great quality they really do a great job. When it comes to custom controllers. I've been using it for 20 days now love it.

19 February 2026
Unprompted review
Rated 1 out of 5 stars

Not worth the price

It’s been 3 months since I ordered my controller and there’s been nothing but problems. I had to pay a hefty amount to send it back and get it fixed only for them to return it to me and be broken in a completely different place. I’ve been going back and forth with them for months and they’re taking the piss and not getting back in touch with me. I complained about having to pay to return my controller to them and still getting it back broken and they said they’d send me a return label so I didn’t have to pay the price, it’s been over a month and I’ve still not got the return label and they’re now ignoring every attempt at me getting in contact, it is 100% NOT worth the price and this company is shit I recommend looking elsewhere for a DECENT controller as the controllers are far from even that 🤦‍♀️

14 November 2025
Unprompted review
ModdedZone logo

Reply from ModdedZone

Thank you for your comment. We would like to clarify the current status of your case.

Your request has been addressed by our support team, and the controller was received back at our facility for service. At this time, the device is in our service department and is currently being worked on.

We understand that repair situations can be frustrating, but your case has not been ignored. Our team has been processing the return and the controller is actively undergoing inspection and service to resolve the issue.

As soon as the service process is completed, the controller will be returned to you. We appreciate your patience while our technicians finish the work.

Rated 4 out of 5 stars

I like the mods it’s just a bit confusing

I like the mods it’s just a bit confusing to get the least amount of recoil in apex legends but it still definitely helps out a lot, I was practicing without the mods n with the mods n without the mods I was struggling more to hit my shots but with the mods on I was able to hit more of my shots went from being able to hit 60-70% of my shots without the mods n with the mods i would say I hit 80-85% of my shots

15 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very easy to order and customise my controller. Delivery was faster than expected and I was kept well informed as to where my package was.
Product is excellent quality and works exactly how it’s supposed to.

2 February 2026
Unprompted review

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