Though I registered long time ago, I nearly never used the platform until late 2024 for a very special fashion shoot event in Berlin. I then decided to go for Premium which really offers t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I signed up on ModelManagement a while ago and recently got back in touch with their team. They were really responsive and offered me a 1-month trial to explore the platform and apply to castings. I’m... See more
Company replied
I've been on this site for many years as a non-paying subscriber. I received several offers from various agencies showing an interest in me,as they were interested in possibly using me, but I wasn't q... See more
Company replied
My name is Diane, I'm a professional Actress and Dancer from Paris. It been years that artists struggle to create and live with their own art in France, especially since Covid. I'm so glad that... See more
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Company details
Written by the company
ModelManagement.com is the global leading platform for content creation and model management which connects talents and clients world wide.
Contact info
4.1
Great
2K reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great first experience
It was my first casting call on Model Management. All the processes from creating an account to posting to communication to reviews were very well designed and executed. Website is easy to navigate and the management team is responsive and helpful.
20 November 2024
Reply from ModelManagement.com
Hello Oleg,
Thank you so much for sharing your positive experience! We're thrilled to hear that your first casting call on ModelManagement.com went smoothly and that you found the platform easy to use. Our team works hard to ensure a seamless process, and knowing you felt supported means a lot to us.
Best of luck with your modeling journey, and we’re excited to see where it takes you!
All the best,
The ModelManagement Team
I have a lot of connections problem and…
I have a lot of connections problem and nobody help me
12 December 2024
Reply from ModelManagement.com
Hello,
Thank you for sharing your feedback. I’m sorry to hear about the connection issues and that you feel unsupported. This is not the experience we want you to have, and I’d like to help resolve this for you. Could you please provide more details about the specific connection problems you’re facing and send them to us at support@modelmanagement.com?
Your input will help us investigate and resolve the matter promptly. Kindly,
The ModelManagement Team
My first experience was so good!
My first experience was so good!
The company does a great job and they are always ready to help. Thank you.
3 December 2024
Reply from ModelManagement.com
Hello!
Thank you so much for your kind words! We’re thrilled to hear that your first experience with us was so positive. Our team is always here to support you, and we’re glad we could make a great impression. If you ever need assistance or have questions in the future, don’t hesitate to reach out. We wish you continued success in your modeling journey!
Kindly,
The ModelManagement Team
Reply from ModelManagement.com
Hello Yara,
Thank you for your feedback! We’re delighted to hear that you’re finding great connections and opportunities through our platform.
If there’s anything we can do to make your experience even better, feel free to reach out. Wishing you continued success in your modeling journey!
All the best,
The ModelManagement Team
Interesting tool, but a lot to do better to be professional
Basically, it is an interesting tool, but it has many aspects that need to be improved to be a truly useful professional tool. I have highlighted most of these aspects in several feedback e-mails sent to your customer service department over the past few years. Nothing seems to have been taken into consideration.
7 December 2024
Reply from ModelManagement.com
Hello!
Thank you for your honest feedback. We sincerely apologize if it feels like your valuable suggestions have not been addressed. Your insights are incredibly important to us, and we genuinely aim to improve our platform based on user input. I’ll make sure your concerns are reviewed again with our team. If there’s anything specific you’d like to highlight further, please feel free to share—it’s always our goal to provide a more professional and useful tool for all our members.
Kindly,
The ModelManagement Team
I did not like that uploading my photos…
I did not like that uploading my photos online was hard and with a lot of errors. Also application does not match the site online on the platforms like chrome and other browsers. As I am premium member of the platform, I have expected site to work completely perfect for what I am paying.
Hoping it will get better soon.
Mia
7 December 2024
Reply from ModelManagement.com
Hello,
Thank you for sharing your feedback and for being a Premium member. We sincerely apologize for the difficulties you experienced with uploading photos and the discrepancies between the app and browser versions. We understand how frustrating this can be, especially when you expect a seamless experience. Please rest assured that our team is constantly working on improving the platform's functionality. We’d be happy to assist you with any specific issues you’re facing, please message us at support@modelmanagement.com. Your support and patience mean a lot to us, and we’re committed to providing a better experience.
All the best,
The ModelManagement Team
A Scam? Maybe
The service may initially seem legitimate, but the terms and conditions are deeply disappointing. First, there's no practical way to evaluate the website's effectiveness, as the "free account" only permits you to apply to one casting. This limitation feels absurd, especially considering the slim chances of receiving a response unless you're incredibly lucky.
Additionally, the relentless spam emails urging you to upgrade to the "premium service" are overwhelming. At times, they arrive hourly (or more frequently), often with misleading messages claiming you've been "invited" to a casting—a clear attempt to pressure users into upgrading.
When I reached out to inquire about a free trial for the premium service, I was told none was available. Instead, they suggested purchasing the premium, trying it, and then canceling if unsatisfied. I followed their advice, only to find the service entirely unhelpful. Upon requesting a refund, I was told it wasn’t possible because I had "used the service."
How could I have known it wasn’t for me without trying it? The customer service was unprofessional and dismissive, adding to an already frustrating experience. Overall, this platform feels more like a money-grabbing scheme than a genuine resource for casting opportunities.
29 November 2024
Unprompted review
Reply from ModelManagement.com
Hello Wenna,
Thank you for taking the time to share your experience. We’re truly sorry to hear that our platform did not meet your expectations and that you felt frustrated by some aspects of our service. Your feedback is very important to us, and we’d like to address the concerns you’ve raised.
Free Account Limitations: We understand the free account's limitations can be restrictive. While these are in place to differentiate the features of our Premium membership, we continuously evaluate how we can provide better value to all users.
Email Notifications: The frequency of emails should never feel overwhelming or misleading. We’ll review how these are structured and ensure that invitations and notifications are clear and accurate. Additionally, you can change your email settings and decide what emails you'd like to receive.
Free Trial: We currently don’t offer a free trial, but we appreciate how this could help users make a more informed decision. We’ll share this suggestion with our team as we consider future improvements.
Refund Policy: Our refund policy is designed to maintain fairness, but we understand how this may feel disappointing in your situation. It’s feedback like yours that helps us reflect on ways to improve transparency and customer satisfaction.
Customer Service: We aim to provide professional and empathetic support at all times. If you felt otherwise, we deeply apologize and will ensure your comments are shared with our support team for review and improvement.
We’re committed to improving the platform and ensuring it feels like a valuable resource for everyone. If there’s anything we can do to turn your experience around, please don’t hesitate to let us know.
Sincerely,
The ModelManagement Team
i feel like it gives people a platform…
i feel like it gives people a platform to find interesting and beneficial castings
1 December 2024
Unprompted review
Reply from ModelManagement.com
Hello Amo,
Thank you so much for sharing your thoughts! We're thrilled to hear that you find the platform helpful for discovering interesting and beneficial castings. Your feedback motivates us to keep improving and providing great opportunities for our members.
Kindly,
The ModelManagement Team
Working with Model Management
Working with Model Management has been an incredible experience. Their website offers a seamless and user friendly interface, making it easy to navigate through their services and booking process. The team is highly professional and dedicated, with a strong network that provides opportunities for both new and experienced models. Whether you're just starting out or looking to take your career to the next level, Model Management offers the support services for that. Highly recommend!
3 December 2024
Unprompted review
Reply from ModelManagement.com
Hello!
Thank you so much for your kind words and nice review! We're happy that you had an incredible experience with ModelManagement.com and that you found our platform easy to use and supportive.
It’s especially rewarding to know that our team and network have helped create opportunities for both new and experienced models. Supporting talent at every stage of their journey is at the heart of what we do.
We wish you all the best!
Kindly,
The ModelManagement Team
I used ModelManagement to post a casting flee test
I used ModelManagement to post a casting for a free test photoshoot, and the experience was truly positive. Creating the announcement was very straightforward thanks to the intuitive tools provided by the platform.
After publishing the casting, I received several applications, which made it easy to select the model who best suited the project. The communication phase was also seamless: all arrangements with the model were handled conveniently through the platform's internal messaging system, which proved to be practical and efficient.
In conclusion, the entire process—from creating the casting to selecting the model and managing communication—was smooth and effective. Great experience, highly recommended!
1 December 2024
Reply from ModelManagement.com
Hello Riccardo,
Thank you so much for sharing your experience with us! We’re thrilled that you found the platform intuitive and efficient and made your casting process seamless.
Your satisfaction is our priority, and it’s great to know that our tools and messaging system helped you manage everything smoothly. We’re delighted that you found the perfect model for your project and had a great overall experience.
We wish you well in all your future castings!
Kindly,
The ModelManagement Team
Needs improvement
I reported issues one year ago, but nothing changed, I cancelled my subscription.
- search function lacks radius / perimeter
- faulty search results. Hits are often entirely unrelated.
- Search for my city only works if I first search for any other city (Android).
- cumbersome browsing. A hit cannot be opened directly.
- cumbersome mailing. Copy/paste results in strange formatting, sending of photos not possible.
- sorting by recent activity fails and hides recent active members only at the end of the list.
It's a promising platform, but overall a non-satisfactory experience.
1 December 2024
Reply from ModelManagement.com
Hello Untill Photography,
Thank you for taking the time to share your detailed feedback. We’re genuinely sorry to hear about the challenges you’ve faced and that your experience didn’t meet expectations. Your insights are incredibly valuable and highlight areas we can work on to improve the platform.
We’ve noted the specific issues you mentioned, such as the search function, city-based filters, browsing and messaging usability, and sorting by recent activity. I’ll make sure to pass these concerns along to our development team for review and prioritization in upcoming updates.
Our goal is to provide a seamless and efficient experience for all users, and your feedback is essential in helping us get there. While we’re sad to see you cancel your subscription, we hope you might consider giving us another chance in the future as we continue to enhance the platform.
If there’s anything further we can assist with or discuss, feel free to reach out. We appreciate your patience and thoughtful critique.
All the best,
The ModelManagement Team
Be aware of modelmanagement.com
I registered on modelmanagement.com, and they emailed me on one casting call that fit my profile on their website. I applied to it and saw another casting, so I tried to apply to it; they told me I hit the maximum free casting, so now I have to pay a fee. $119.00 a year, they said, this was a 50% discount from their regular fees. How do they send me a casting that fits my profile? Then I tried to apply for another, but they blocked me from applying, saying I ran out of free casting. They should tell all new members they can only apply to one free casting before they are required to pay for a subscription. How they did it looks very fishy. I understand they’re in the business of making money but should be more upfront and transparent about their intentions and fees.
20 November 2024
Reply from ModelManagement.com
Hello Gabriel,
Thank you for reaching out and sharing your experience with us. We truly appreciate your feedback, and we apologize for any confusion you may have encountered.
To clarify, we do offer one free casting application for new members. After that, users can upgrade to a subscription to apply for additional castings. We understand how this could be frustrating, and we will work on being more transparent about this process during the registration stage.
Our Premium Unlimited membership is discounted, which gives access to unlimited applications, as well as other benefits. We strive to offer value to our members, and we’re sorry if the transition wasn’t clearly communicated.
We appreciate your understanding, and please let us know if you have any other questions or need assistance with your account.
Kindly,
The ModelManagement Team
Great service
Great service, trustworthy people. Helped me a lot. Love it!
20 November 2024
Unprompted review
Reply from ModelManagement.com
Hello Claudia,
Thank you so much for your lovely feedback! We’re delighted to hear that you’ve had a great experience with our service and found it helpful and trustworthy.
Your support means the world to us! If there’s anything else we can assist you with, don’t hesitate to reach out. Wishing you continued success in your journey!
Kindly,
The ModelManagement Team
I gut super quick in contact with the…
I gut super quick in contact with the customer support. Because I was not sure if I want to sign up they offered me a month for free , can’t wait to try it. Thank you so much !
17 November 2024
Unprompted review
Reply from ModelManagement.com
Hello Tabea,
Thank you for sharing your experience! We're so glad our customer support could assist you quickly and help you feel confident about trying out the platform. Enjoy your free month, and we can’t wait to see what you’ll accomplish! If you have any questions along the way, we’re always here to help.
Kindly,
The ModelManagement Team
Really nice Plattform
Really nice Plattform. The answers directly and it’s secure. It gives a chance for aspiring models.
14 November 2024
Unprompted review
Reply from ModelManagement.com
Hello Berie,
Thank you for your kind words! We're thrilled to hear you find the platform secure and responsive—it’s our goal to create a supportive and trustworthy space. Helping aspiring models like you find opportunities is what we’re passionate about. Wishing you lots of success in your modeling journey!
Kindly,
The ModelManagement Team
I always have so much fun with you…
I always have so much fun with you guys, working is easy and fast. Always looking forward our next experience!!
13 November 2024
Reply from ModelManagement.com
Hello Claudia,
Thank you for your amazing feedback! We love hearing that you have so much fun with us—it’s mutual! Making work easy and enjoyable is what we’re all about, and we can’t wait for our next adventure together. See you soon for more great vibes and experiences! We wish you all the best!
Kindly,
The ModelManagement Team
Management is very professional and are…
Management is very professional and are willing to offer me a free trial of the platform to help me decide whether I'd like to stay long term and grow my model portfolio. Highly recommend!
13 November 2024
Unprompted review
Reply from ModelManagement.com
Hello Viktorija,
Thank you for your feedback! We're glad to hear that our team has helped you explore the platform. We're committed to providing opportunities to help you grow your modeling portfolio, and it's wonderful to know you're considering a long-term journey with us. Your recommendation means a lot—thank you!
Kindly,
The ModelManagement Team
Reply from ModelManagement.com
Hello Diana,
Thank you so much for your feedback! We're thrilled to hear you're enjoying the platform and finding opportunities worldwide. Our goal is to make it easier for self-employed models like you to connect with exciting projects globally. Best of luck with all your future castings!
All the best,
The ModelManagement Team
Model management 60% is good
Model management is good, yet as a paid member- I still can't see all the models in my local area in Australia. I constantly get people applying to my casting call- but if I did a search in my area: there profile will not show up! And sometimes I can see new models, but I can't click through to their profile... Ever since the website was revamped: something has been broken with the new website!
10 November 2024
Reply from ModelManagement.com
Hello Kyecambers,
Thank you for sharing your feedback with us, and we’re glad to hear that you find value in ModelManagement.com. We want to help clarify a few things that may improve your experience.
We did a test search in your location, and we’re able to see models listed. To help you find the most relevant profiles, we recommend using the filters “Most Recent” and “Most Loved This Month” in the model search. These filters can refine your search and make it easier to discover new faces in your area.
It’s also worth noting that search results are influenced by our moderation process to ensure accuracy and relevance. When you post a casting call, we notify models in your area, increasing your casting’s visibility.
Regarding the issue with not being able to click through to certain profiles, we’d love to assist, but we need a bit more information to fully understand. Could you let us know whether this issue is occurring on the website or the app? If you could reach out to us at support@modelmanagement.com with further details, our team would be happy to investigate this with you.
Thank you again for your input. We’re here to ensure your experience is smooth and successful!
Kindly,
The ModelManagement Team
I appreciate MM's ability to connect…
I appreciate MM's ability to connect models and photographers from around the world. The casting process is amazingly effective in bringing artists together. The booking system is also very helpful for managing payment. MM has gotten better with moving the booking process along more efficiently, which is appreciated.
8 November 2024
Reply from ModelManagement.com
Hello,
Thank you for sharing this feedback! We are happy to hear that you’re enjoying the connections and collaborative opportunities on ModelManagement.com. We’re glad the casting process has been effective for you and that our booking system has helped streamline payments. We’re constantly working to improve our services, and knowing these features add value to your experience is incredibly encouraging. Thank you for being a part of our community!
All the best,
The ModelManagement.com Team
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