Modern Comfort Living Reviews 64

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

There was a part missing on the original delivery . This was sorted and replaced without any hassle

Rated 3 out of 5 stars

Ordered bed as was moving to new house , bed didn’t arrive in time messaged and asked could they send to new address they were very good said yes no problem. The bed never arrived. Due to delivery peo... See more

Company replied

Rated 2 out of 5 stars

The floating tv cabinet is lightweight 15mm chipboard, should be 18/20mm minimum i should of read the description in detail before buying to be honest the fittings for wall mount are not heavy duty i... See more

Rated 5 out of 5 stars

Very good customer service. After making the mistake in ordering wrong modern comfort living went out of thier way to arrange it to be picked up at my door and not have to go to post office to return... See more

Company details

  1. Home Furniture Shop

Written by the company

Welcome to our modern furniture and accessories store! We offer a wide range of stylish and functional furniture pieces to help you create the perfect living space. From sleek sofas to statement lighting, we've got everything you need to make your home feel like a sanctuary. Plus, with free shipping across the UK Mainland when you spend over £49, shopping with us is a breeze. Browse our selection today and experience the perfect blend of style and comfort!


Contact info

3.8

Great

TrustScore 4 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The floating tv cabinet is lightweight…

The floating tv cabinet is lightweight 15mm chipboard, should be 18/20mm minimum i should of read the description in detail before buying to be honest the fittings for wall mount are not heavy duty i will have to add extra support bars at the bottom( at my expense). Not worth £74.00.

12 November 2025
Rated 5 out of 5 stars

Very good customer service

Very good customer service. After making the mistake in ordering wrong modern comfort living went out of thier way to arrange it to be picked up at my door and not have to go to post office to return it.
Thank you for a excellent service 👏

28 November 2025
Rated 1 out of 5 stars

Avoid makes you feel a criminal for their mistake

I purchased a tent from their tik tok shop store. It looked to me as it was on a sale so I purchased for the price listed. They then said the price was wrong and to cancel it. I said no if they want to cancel they can do it as I wanted the tent. It seemed dodgy to me that it was their error and rather than just let it go they wanted the customer to cancel. Maybe they have done this before. I would advise to avoid.

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this company

The bed I bought from here 6 months ago broke in half and the person fell to the floor. This company has no contact telephone number. The number on Facebook goes to an individual. Messaged 3 times with no reply at all. They reply to other reviews on here saying they got back with various excuses. Believe the poor reviews. They are all true. Don’t use this company at any cost,

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Biggest fraud

Do not trust this company as they promise a refund and my daughter did not get in back for demeged item which she had lots of hassle with getting full refund for returned tea table.
She emailed them so many times and no reply from them .

This company is fraud please never trust it.

10 August 2024
Unprompted review
Rated 1 out of 5 stars

Don't want to give the refund

Sent the item back in November , have proof from fedex they have received it on 18th of November but still waiting for the refund and they hardly response to the email . Will be taking legal action as it has caused so much mental distress. AVOID AVOID AVOID

18 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look