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Modish Furnishing Reviews 

339
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Shoppers consistently praise the exceptional build and design of the furniture, noting that products look even better in person. Consumers are also thrilled with the prompt delivery service, often receiving their orders well ahead of schedule. Furthermore, buyers appreciate the dedicated customer support team for handling inquiries and resolving minor glitches professionally. However, some customers also noted occasional issues with damaged items upon delivery or unexpected challenges during the assembly process. A few reviewers felt disappointed when products arrived with minor defects or missing parts, though support teams typically addressed these matters promptly.

What people talk about most

Product

Customers shared immense satisfaction regarding the product quality, describing items as stunning, sturdy,... See more

Delivery service

Clients share satisfaction with the delivery service, frequently praising quick shipping times, polite... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the sturdy build, great... See more

Customer service

People report positive experiences with customer service, consistently praising the team for being helpful,... See more

Service

Consumers find service to be positive, highlighting exceptionally quick response times and helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish an exceptional experience. Ian at Modish has been extremely helpful answering any queries I had promptly which helped me make my decision to purchase an excellent piece of gar... See more

Company replied

Rated 5 out of 5 stars

The bar stools are stunning looking. They are firm, strong and are excellent quality. They have studs at the bottom, so no scraping against the floor. Perfect look for our new kitchen. Easy to assembl... See more

Company replied

Rated 5 out of 5 stars

Purchased a Maddison Cream velvet ottoman storage bed from Modish. Great company to deal with, they answered my queries very promptly and I placed my order which arrived within a week! Well packaged... See more

Company replied

Rated 5 out of 5 stars

We recently purchased some garden furniture and are really pleased with it. It arrived promptly and, although there were quite a few parts, the instructions were clear and it was straightforward t... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Bed shop
  4. Garden Furniture Shop
  5. Living room shop
  6. Outdoor furniture shop

Written by the company

Modish Furnishing sells design-led furniture at competitive prices. We are a family-run, independent brand and supply homes across the UK. With offices based in Glasgow, our small in-house buying team hand-pick products from the world’s most renowned manufacturers, to ensure your home is getting the best quality, on-trend pieces at competitive prices.

Manufacturer's Guarantee

1-Year Product Guarantee

All non-made-to-order products purchased from Modish Furnishing include a 1-year manufacturer’s guarantee from the date of delivery. This guarantee covers the repair or replacement of defective items or parts that arise due to manufacturing faults, subject to the manufacturer’s terms and conditions. During this period, if an item or component fails under normal use, we will arrange for the appropriate replacement or remedy free of charge. To make a claim, please retain your proof of purchase and contact our customer service team with details of the issue so we can assist you promptly. This guarantee is in addition to your statutory rights under UK consumer law.

Contact info

Modish Furnishing

Curated modern furniture, crafted for style & Aesthetic

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(339)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely and comfortable

Lovely and comfortable. Easy to put on legs etc. exceptional value for money

11 May 2026
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Reply from Modish Furnishing

Thank you so much for your lovely feedback!

We’re delighted to hear that you found the item comfortable, easy to assemble, and great value for money. Your kind comments are truly appreciated.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great Customer Service

We’re really pleased with our bar stools from Modish Furniture. The quality, finish and comfort of the stools are second to none and they look fantastic in our kitchen.

We did need to exchange the original stools we ordered, but the whole process was made incredibly easy by the team. Communication was great throughout and the customer service was excellent from start to finish.

It’s refreshing to deal with a company that genuinely cares about both the product and the customer experience. Highly recommend.

5 May 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback.

We’re absolutely delighted to hear that you’re pleased with the quality, comfort, and finish of your bar stools, and that they look fantastic in your kitchen.

We’re also very pleased that the exchange process was smooth and that our team could make everything as easy as possible for you.

Thank you again for your support and recommendation! We genuinely appreciate it.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Gorgeous furniture which is so…

Gorgeous furniture which is so comfortable and versatile. Super speedy delivery, too.

4 May 2026
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Reply from Modish Furnishing

Thank you so much for your lovely feedback!

We’re delighted to hear that you’re happy with the furniture and that you found it both comfortable and versatile. It’s also great to know the delivery was super speedy.

We really appreciate your support and hope you continue to enjoy your furniture for years to come.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Arrived on time very happy with quality

Arrived on time very happy with quality

20 April 2026
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Reply from Modish Furnishing

Thank you for your lovely feedback! We are really glad to hear your order arrived on time and that you’re happy with the quality.

If you need anything else in the future, feel free to reach out anytime.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Excellent quality product and a…

Excellent quality product and a fantastic customer service from Ian and the team. After losing some of the screws before putting up one of the chairs they were extremely quick to send out a replacement with no questions asked. Great company and would certainly use again.

16 March 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your kind words. It really means a lot to us!

We are glad we were able to get the replacement screws out to you quickly and that you’re happy with the product and service. We’ll be sure to pass your feedback on to the team as well.

We truly appreciate your support and look forward to helping you again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great experience

Great experience with staff such as Ian who was really quick at replying to us. Great products. Highly recommend

2 March 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your kind words! We really appreciate you taking the time to share your experience!

It’s great to hear you’re happy with both the service and the products.

If you ever need anything in the future, we’re always here to help.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Great delivery

6 April 2026
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Reply from Modish Furnishing

Thank you so much for your review!

We’re delighted to hear that you were pleased with the delivery. We really appreciate your support and hope you enjoy your order!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Loving it!

Ordered a 4 seater outdoor sofa (Milan) arrived on time and easy to assemble. Excellent quality product too, looks lovely on patio. 5 ⭐️

13 April 2026
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Reply from Modish Furnishing

Thank you so much for your wonderful feedback!

We’re delighted to hear that you’re loving your Milan 4 Seater Outdoor Sofa and that it arrived on time, was easy to assemble, and looks great on your patio.

We really appreciate your 5-star review and hope you enjoy it for many years to come!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Beautiful chairs. No email about delivery but arrived…

No email about delivery but arrived litrally 3 days after ordering. Very quick. Came well packed. Good instructions. Beautiful comfy chairs

14 April 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your lovely feedback.

We are delighted to hear that your chairs arrived so quickly and that you’re pleased with them.

We are sorry that you didn’t receive an email update regarding the delivery, but we are glad everything arrived safely.

We really appreciate you taking the time to share your experience.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Lovely couple of guys

Lovely couple of guys. Very cheerful and helpful. They had been driving all day and running late but still very curtish

6 April 2026
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Reply from Modish Furnishing

Thank you so much for your kind words!

We’re really glad to hear the team made a great impression. I’ll be sure to pass your lovely feedback on to them.

We truly appreciate you taking the time to share this!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Amazing customer aftercare service

I bought the Inaya Cream kingsize ottoman lift bed. It’s beautiful to look at, aesthetically very pleasing and the velvet material is of good quality. However it was creaking loudly.

After raising my concerns with the company, I can honestly say their aftercare was the most refreshing and customer centric I have ever experienced. They kindly sent multiple new components, but in the end, they sent me a no quibble full refund which I received within 2 days.

It’s evident this company prides itself on treating customers with respect, and takes greater pride in the quality of their products, which gives me absolute faith to purchase from them again.

A great company, with some lovely products and more importantly, an exemplary customer after care service.

Special thanks to Ian (at Modish) for dealing with my query so quickly and efficiently.

1 April 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for taking the time to share this. It truly means a lot.

We are really sorry to hear about the issue you experienced with the bed initially, but we are so pleased we were able to get things resolved for you in the end. Your kind words about the aftercare and overall experience are genuinely appreciated.

It was an absolute pleasure assisting you, and we are grateful for your patience and understanding throughout.

If you ever need anything in the future, please don’t hesitate to reach out — we’d be more than happy to help.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Garden Furniture - Absolutely great service -

Absolutely great service -, communication - regarding delivery times was excellent and the delivery lads were very polite, pleasant and respectful - thank you

23 March 2026
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Reply from Modish Furnishing

Thank you so much for your lovely feedback—it really means a lot to us!

We’re so pleased to hear everything went smoothly and that our delivery team made a great impression.

Thanks again for your support, and we hope you enjoy your garden furniture.

Best regards,
The Modish Team

Rated 5 out of 5 stars

Great service delivery and customer…

Great service delivery and customer service

23 March 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you so much for your kind feedback! We’re really glad you’re happy with both the delivery and our customer service.

Best regards,
The Modish Team

Rated 5 out of 5 stars

I am pleased with the quality of my new…

I am pleased with the quality of my new chairs and how easy was to assemble them. The delivery time was great too.

9 March 2026
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Reply from Modish Furnishing

Thank you very much for your kind feedback!

We’re really pleased to hear that you’re happy with the quality of your new chairs, that they were easy to assemble, and that the delivery time met your expectations as well.

We truly appreciate you taking the time to share your experience. If there’s ever anything else we can help you with in the future, please don’t hesitate to get in touch.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Ordering fast and efficient and when…

Ordering fast and efficient and when there was something else I needed it was responded to very quickly highly recommend

23 February 2026
Modish Furnishing logo

Reply from Modish Furnishing

Thank you very much for your kind feedback!

We’re really pleased to hear that you found the ordering process fast and efficient, and that our team was able to respond quickly when you needed additional assistance. Your recommendation truly means a lot to us.

If there’s ever anything else we can help you with in the future, please don’t hesitate to reach out.

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Bed is absolutely stunning and quality…

Bed is absolutely stunning and quality is excellent delivery time was very quick and would definitely recommend this company

2 March 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you’re pleased with the bed and the quality, and that you’re happy with the quick delivery. That really means a lot to us.

We truly appreciate your recommendation and your support — it makes all the hard work worthwhile.

If you ever need anything, we’d be more than happy to help.

Kind regards,
The Modish Team

Rated 4 out of 5 stars

Unfortunately we had an issue…

Unfortunately we had an issue assembling one of the barstools we bought. Having said that the customer service we received was excellent. Communication was second to none and we received a new item by next day delivery.

10 February 2026
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Reply from Modish Furnishing

Thank you so much for your kind words! We’re really glad to hear that our customer service and communication met your expectations.

We’re sorry again for the issue with the barstool, but we’re pleased that the replacement reached you quickly and everything was resolved to your satisfaction.

Your feedback means a lot to us, and we hope you continue to enjoy your purchase!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery , great product

17 February 2026
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Reply from Modish Furnishing

Thank you so much for your lovely review!

We’re so glad to hear you were happy with the prompt delivery and the product. We really appreciate your support!

Best regards,
The Modish Team

Rated 5 out of 5 stars

Easy site to navigate around with a…

Easy site to navigate around with a good selection of furniture. I purchased dining chairs and bar stools. They resembled the pictures on the website and I am really pleased with my buys.
Excellent communication around delivery and contact by the delivery team who were very friendly and respectful of my property. I would definitely visit again 😊

19 February 2026
Unprompted review
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Reply from Modish Furnishing

Thank you so much for your incredible feedback!

We’re so delighted to hear you found the site easy to use and that your dining chairs and bar stools matched your expectations. It’s also great to know our delivery team made a positive impression and kept you well informed throughout.

We really appreciate you taking the time to share your experience, and we’d be more than happy to welcome you back again in the future!

Kind regards,
The Modish Team

Rated 5 out of 5 stars

5 star company

Highly recommend this company. They went above and beyond with my order in terms of service. The dispatch and delivery was very fast. I was cautious about ordering furniture online without being able to see it in person but the products arrived exactly as pictured. Will definitely order from this company again in the future!

30 January 2026
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Reply from Modish Furnishing

Thank you so much for your fantastic review!

We’re so thrilled to hear that your experience with us, from order to delivery, exceeded your expectations. It’s great to know the products arrived exactly as pictured and that our team was able to provide excellent service.

We really appreciate your recommendation and look forward to welcoming you back for your next order!

Kind regards,
The Modish Team

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