Modomobi Reviews 280

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were let down by their experience overall. Many customers reported unauthorized payments and subscriptions being set up through their PayPal accounts, often without their knowledge or consent. People frequently mentioned that these payments were recurring weekly charges for services they did not sign up for or understand. Reviewers also expressed frustration with PayPal's dispute resolution process, feeling that their concerns were not adequately addressed. Some people also reported unusual activity on their PayPal accounts during seemingly legitimate transactions, such as making parking payments. Even after attempting to cancel, some customers were concerned that charges could still be processed.

What people talk about most

Payment

Reviewers express significant dissatisfaction with payment processes, frequently reporting unauthorized... See more

Subscription

Customers consistently express frustration with unauthorized subscriptions, often reporting weekly charges of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As others have described, I thought I was buying parking ticket outside Northampton General Hospital. Next thing I knew I’d authorised a regular £5.99 PayPal payment …for what ? I cancelled immediatel... See more

Rated 1 out of 5 stars

This company are fraudulent and have somehow hacked into my pay pal account to take 3 x £5.99 payments after I made a Uber enquiry vs PayPal. How paypal and google allow this company to carry on scamm... See more

Rated 1 out of 5 stars

I can't give 0 stars. Trying to find out what happened. £5.99 every week as a PayPal subscription that I definitely didn't authorise. Have cancelled the subscription with PayPal and requested Modo... See more

Rated 1 out of 5 stars

I would not even give a 1 * but had to be able to write this review!! No authorised payment agreed but have taken 3 x £5.99 - went through PayPal resolution was a waste of time. Went to modomobi websi... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

280 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Paypal scam. What a frechen thief Mobo Modi scam

What a frechen thief. Straight fraud out of PayPal. Modi Mobo Ltd. Taken 2 xaust$9.99 with weekly payments set up. Can not find section of PayPal to change payments so cancelled card. PAYPAL YOU HAVE LOST ME FOR INTERNET PURCHASES. NEVER AGAIN. Have reported to PayPal but I suspect no chance of getting $20 back. Bruce

11 January 2025
Unprompted review
Rated 1 out of 5 stars

I have never heard of Modo Mobi but a…

I have never heard of Modo Mobi but a fraudulent transaction has just occurred. Automatic payments have been set up to Mobo Mobi Ltd

Here's your information

Your next payment

Due
5 January 2025
Amount
$9.99 AUD
Your automatic payment details

Profile ID
I-P8KK295BVPBG
Payments to
Modo Mobi Ltd
Payments for
Magnetik Mobi Lifestyle Club #dzUtWjNpcUxPNUFwVEhnVFVHSWwtZUNUd0FBQVpN
Amount to be paid each time
$9.99 AUD
Billing cycle
Weekly
Payments start
5 January 2025
Payments stop after cycle
Until cancellation
Payments will be made from
PayPal balance

4 January 2025
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Ms Whan, Thank you for your review. The subscription would have been set up within the PayPal secure application. We would be keen to discuss this further with you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/

Rated 1 out of 5 stars

Be careful of your PayPal account

Be careful of your PayPal account, I received an email stating I had a subscription and then another stating it was cancelled. I did not subscribe to anything. I did a temu order though. I contacted PayPal to block any payments from them.

29 December 2024
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Mr Conway, We would be keen to discuss this further with you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/


Rated 1 out of 5 stars

Yes and me too

Yep. I was scammed somehow. I think it was for an IQ test, advertised by Google ads, on the Guardian web site. Absolute rip off process. Guardian should be ashamed. Google would not care they are advertisong scams.

14 December 2024
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Mr Evans, We would be keen to assist you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/

Rated 1 out of 5 stars

Did not subscribe but ended up with auto subscription

I made a purchase on Temu and somehow ended up with an auto subscription. I nade no application for this subscription. While I was advised that the subscription was cancelled after my contact, I was still billed $9.99 for initial subscription.

21 December 2024
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Denise, We would be keen to assist you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/ We do not recognise your comments at present. To join our service you need to login to your PayPal account and confirm your consent to subscribe to the service. That experience is handled solely within the secure PayPal experience.

Rated 1 out of 5 stars

I received a charge from PayPal for…

I received a charge from PayPal for 7.99 but guess what buddy I know your lying saying I’ve clicked on your stuff and put my information in you wanna know why?!!! CAUSE I HAVENT USED MY PAYPAL ACCOUNT IN OVER TWO YEARS! Caught you red handed and bet you have nothing to say to me because you know you’re a liar yall stole my information through PayPal and tried to charge and account with no money in it cause I stopped using PayPal. Which is good for me cause of this kind of stuff right here PayPal is stupid and so are yall you ain’t get nothing from me and if I actually owed anybody money it would show up on my credit so I don’t know why yall tryna say I owe you $250 for a service I never signed up for idk even know what yall do 😂 all I know is yall ain’t get nothing from me with yalls lying asses 😂😂😂
As per yalls reply as I stated previously ABOVE
I have not used nor signed into my PAYPAL ACCOUNT in TWO years and yall tried to charge me THIS YEAR so yes yall are stealing information and are a scam 🖕🏼

15 April 2024
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Kelsie, We would be keen to assist you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/ We do not recognise your comments at present. To join our service you need to login to your PayPal account and confirm your consent to subscribe to the service. That experience is handled solely within the secure PayPal experience.



Rated 1 out of 5 stars

Idk what I paid for

I do not know what I'm paying for. Could you explain.? This charge has come through pay pal 3 times . My bank stopped it.

7 May 2024
Unprompted review
Modomobi logo

Reply from Modomobi

Dear Missie, We can certainly assist you. Please contact us at help@modomobi.com or alternatively speak to one of our live chat agents, using the following link: https://onlinepayments.help/

Rated 1 out of 5 stars

SCAM

hello I am getting the same scam and I don’t know what to do. I got charged $7.99 threes times in a span of a month out of no where by modo mobi and the weird thing was that the payments are on autopay. I tried to email paypal that the payment was unauthorized but they just blew me off and closed the case, and I emailed that company, and they are fabricating lies that I have signed up to their subscription and paid using paypal. The funny thing is that I don’t even live in the UK, nor do I even know what this company does other than scamming people.

15 April 2024
Unprompted review
Rated 1 out of 5 stars

I somehow ended up with a paid…

I somehow ended up with a paid membership through PayPal and I don't remember doing it but that's not to say I didn't because accidents happen. I'm absolutely certain I wouldn't have intentionally for several reasons and the first is because I am on Social Security with no income and I can say with 110% certainty that if im left with the choice of paying rent to keep a roof over my head or pay $8 a week for a membership to a place across the Atlantic Ocean that appears to be about fitness im going with the shelter 10 times out of 10. If I was torn between the two, I would write down the pros and cons and wouldn't get farther than the first because I AM UNABLE TO WALK. No brainer. I'll hurry this up. I asked for all records that have anything to do with me, my account, and bank account but guess what. If you guessed that I got nothing including a response. The one that really makes me feel like they laugh when this sort of thing happens is you can start a membership without as much as a peep over the phone and the same goes for anything else they want. They just crank up the ol' internet and start taking but when you email them to cancel then *POOF*, the internet is suddenly not good enough and you have to call and that means you have to pay more money to stop spending money but i havent found out how much that is yet or if its boobie trapped. Exercise caution. Otherwise, you now have a life long membership like a bad tattoo you have to pay ANOTHER fee to have it on you. That's referring to the next charge called "international fee". The moral of the story is don't sign up. I might have a secret weapon up my sleeve, but for now I must continue on my mission and warn the others.

10 February 2024
Unprompted review
Rated 1 out of 5 stars

I had never heard of this company

I had never heard of this company, I’m not even in the UK, and I received an email from Paypal saying I had an ongoing payment agreement. Modomobi claims that I signed up but I didn’t. My subscription was cancelled but I was still charged AUD9.99 once. Scam that came out of nowhere.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. We need to find out how they are handshaking with the networks to take our money. The networks are culpable also for allowing dual billing.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

Scam! £5.99 payment stolen from me

Just noticed a £5.99 payment taken by these jokers from my bank account via PayPal. I have no recollection of signing up for any subscription of this amount - it's so underhand and dishonest when people are really struggling financially. I bought something on Temu recently so it could be something to do with that based on other reviews here. Make sure you go into PayPal and cancel the subscription immediately.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

just been scammed

just been scammed. I was tricked into Filling out a form while on the TEMU app on the 21st Nov to earn a bonus discount. I've just been charged £5.21 for nothing. i want justice.
absolute scam.

28 November 2023
Unprompted review
Modomobi logo

Reply from Modomobi

Hi Gary,
We are so sorry you’ve had a bad experience with the service.

Let us reassure you that to sign up, you will have had to click on at least two of our web pages to confirm your subscription, entered your email address associated with Paypal or your mobile number, and then a confirmation PIN.

If you’d like to get in touch with us, we can provide evidence of that if needed.

Again, we’d like to ensure you are not left unsatisfied without answers and we can certainly ensure you are unsubscribed, so please contact us via email at help.pp@cs-modomobi.com or call 02081253903.

Gareth
Customer Support Executive

Rated 1 out of 5 stars

To heck with Loaded Mobi

To heck with Loaded Mobi. This has to do with PayPal and I plan on going after them. I can't even afford milk. I have no money in a PayPal account and or my bank. If PayPal doesn't resolve this problem, I will sue.

22 November 2023
Unprompted review
Modomobi logo

Reply from Modomobi

Hi Walter,
We're sorry to hear you've had a bad experience with our service and Paypal.

Let us reassure you that here follow all regulations laid out by the UK Regulators and Paypal.

We’d like to ensure you are not left unsatisfied without answers and we can certainly ensure you are unsubscribed, so please contact us via email at help.pp@cs-modomobi.com or call 02081253903.

Gareth
Customer Support Executive

Rated 1 out of 5 stars

Scammers created a paypal reoccurring…

Scammers created a paypal reoccurring payment some how and stole $9.99 AUD from my account and PAYPAL have refused to provide any evidence of communications with the scammers and just closed the case without contacting me.

Edit: And this is what they tell paypal. They've entered their info into our website and have All magicly forgotten they did it, it's been happening for over 5 years to all your customers that's such an amazing coincidence.

13 November 2023
Unprompted review
Modomobi logo

Reply from Modomobi

Hi JP,
We are so sorry you’ve had a bad experience with the service.

Let us reassure you that to sign up, you will have had to click on at least two of our web pages to confirm your subscription, entered your email address associated with Paypal and password.

If you’d like to get in touch with us, we can provide evidence of that if needed.

Again, we’d like to ensure you are not left unsatisfied without answers, so please contact us via email at ​​help.pp@cs-modomobi.com or call 02081253903.

Gareth
Customer Support Executive

Rated 1 out of 5 stars

Absolut scam

Absolut scam! Entered some details to get a free voucher, ended up being charged £5.99 weekly for no reason. I've cancelled automatic payment on Paypal but not sure how to get the money already taken back. Gutted!

23 October 2023
Unprompted review
Rated 1 out of 5 stars

SCAM - MODO MOBI Ltd.

Got charged $8.99 CAD for a service I NEVER signed up for, luckily PayPal confirmed they cancelled it. On the downside, I still owe them 8.99 bc I (stupidly) connected my back account to my PayPal account. Do not make the same mistake I did.

19 August 2023
Unprompted review
Rated 1 out of 5 stars

They are theives

I was charged 40 euro by this company and they took the money without authorisation and kept on taking the money weekly, I eventually stopped it but they took 240 euro from my account. I am going to take this business to court and I will make sure that they rot in jail those thieves. For anyone who wants to try this avoid.

5 August 2023
Unprompted review

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