While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

What a shit quality after 20 days of waiting we received plastic crap from China. Returning this item was more expensive €62,50 than the rubbish itself. Don’t even try!

Rated 1 out of 5 stars

scammer company using staff to mislead customers. Pictures on the site do not reflect what you buy. Article I received way different from what it was originally advertised. Sizes are very small. Retu... See more

Rated 1 out of 5 stars

Shipment took over 2 weeks. Product not nearly as described. I wanted to return, on their website they clearly state it's possible but they are now offering 20% payback instead of a return adress.... See more

Rated 1 out of 5 stars

Malicious webshop: They have sent something fluffy of no quality that hardly looks like shoes. Almost impossible to get a refund: after many questions via diverse emails they propose to send back your... See more

Company details

  1. Haute couture fashion house

Written by the company

Mode


Contact info

1.1

Bad

TrustScore 1 out of 5

938 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

scammer company using staff to mislead…

scammer company using staff to mislead customers. Pictures on the site do not reflect what you buy. Article I received way different from what it was originally advertised. Sizes are very small. Returning article to China costs you more than the article itself.
Stay away from this scammer

2 January 2025
Unprompted review
Rated 1 out of 5 stars

I waited very long for my package

I waited very long for my package. Endless email exchange with this "company" inviting me to be patient.When the Item arrived I was shocked about the messy package bag. The Item was absolutely not what I ordered by the picture on the website. It was much to small. For refunding they offered me at first to keep the stuff, give as a gift or resell it !! I would get another Item for 12 € fee ... I wnated to return. Now I have to pay at least 17 € on my own to send this stuff back to China ! Awful ! Never buy on this website !

10 November 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy anything on the webshop

Don't buy anything on the webshop. I am already waiting 2 month to get my money back from returnshipment. They promise a lot , but still waiting for my money. Got return address in China, cost me € 25 for returning the parcel and still waiting for get refund. I contacted "niet bezorgd"

17 December 2023
Unprompted review
Rated 1 out of 5 stars

NEVER ORDER AT MODOO

ordered a dress but didn't fit and it didn't resemble the picture. Wanted to return it but I first had to make pictures in order to get a returnform. Then i had to return it to chine (costs about € 65 for a € 29 dress??). there is an emailaddress in Holland so emailed several times. In the returnpolicy on internet it is not clearly mentioned that you need to return to china. only in conditions it is mentioned. I can only advise never buy something there

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Don’t buy from them

Don’t buy from them. The sait is fake. For return isn’t possible. The sait has to be stop. The quality is 0%. Only lies.
PEOPLE DON’T BUY

23 December 2023
Unprompted review
Rated 1 out of 5 stars

Shipment took over 2 weeks

Shipment took over 2 weeks. Product not nearly as described. I wanted to return, on their website they clearly state it's possible but they are now offering 20% payback instead of a return adress. Hence i cannot return.

+31620276302 his contact number, found it hahahaha

FRAUDULENT WEBSHOP STAY AWAY. Luckily, Mollie has now started a fraud investigation on the company. Hopefully this tw*t will end up behind bars.

30 November 2023
Unprompted review
Rated 1 out of 5 stars

I have been scammed by Modoo.

I have been scammed by Modoo!!!
I ordered some orthopedic shoes with a very poor quality, amount of € 120,- .So I wanted to return them and have a refund of my money. First of all I needed to pay almost € 30,- to send it back to China. When the package arrived in China (July 2023) no one took the effort of picking up the package so they can claim that the did not receive the return sended shoes. Management of Modoo did nothing to help or put some pressure of the supplier. No we are in November 2023. They only offer a discount for the next purchase.
So be warned; very bad quality of products and no refund of money

13 November 2023
Unprompted review
Rated 1 out of 5 stars

Don't buy there

Don't buy there! Bad quality send from China. If you want to return it you must send it to China, paying the sending yourself. It never arrived and you don't get paid back

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Malicious webshop

Malicious webshop: They have sent something fluffy of no quality that hardly looks like shoes. Almost impossible to get a refund: after many questions via diverse emails they propose to send back your items on your costs via Track and Trace to China. Please be sure to avoid these scammers.

24 June 2023
Unprompted review
Rated 1 out of 5 stars

Scam website

Ordered a dress that looked great on the pictures on the website. Shipping took much longer than the 5 days mentioned on the website. It arrived after 2 weeks. The dress didn’t really look like on the pictures…If you want to return it, you first have to send pictures to get it approved for return. After it is approved for return you get a return form with an address in China… so it will cost you over 40€ to get it returned to China with a track and trace… so don’t order with this shabby website!

1 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. it looks like it is a Dutch company but in the end everything comes from China. If you want to return, you get some vague address that is not recognized by shipping companies. Never buy anything here!

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Terrible quality (((

Terrible quality (((, return not possible. I thought I’ve bought from Nederland company and I’ve been sure I’ll have good product and I can return it if I don’t like.

10 March 2023
Unprompted review
Rated 1 out of 5 stars

This website should be close down

This website should be close down. They scam people, in the name of publishing nice clothes out there. What they sent to me don't even worth €10 in the street market. Google please do something about this site. They design their website as a Netherland website which is a big LIE. They are criminal. So dem angry right now.

21 February 2023
Unprompted review
Rated 1 out of 5 stars

bad quality product, bad service

Bad quality product. Comes from China and do not look at the article from their site.
Wants to return it to them.
Need to contact them to receive the return address and then it seems that I need to return it to an address in China.
You can only reach them per e-mail (phone numbers are not correct).

6 February 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look