Modora Reviews 174

I was so impressed with the clothes ordered for my daughter's visit to Oman, we placed a second order! At the checkout I had forgotten to click on the express delivery so I contacted Modora and they replied very promptly saying that as a gesture of goodwill they would send the order immediately. They also picked up on a quality control issue with one of the items and then phoned me to ask if I wanted to order something else. We had a look and called them back and within 18 hours everything was delivered! They definitely went above and beyond and we are very happy customers.

I think overall good but customer service need to more important.

If I could give 0 stars I would. I have emailed 3 times and messaged their chat service regarding a return. No response or acknowledgement of items received back which I can see by tracking were received early last week. Now I am out of pocket for items I don't even have. There are so many other website to buy off, I would not recommend this one.

I ordered 2 bags and it was my first time experience buying from this page which turned out great. The quality, the size, the colours, the space in between, it was all really good. The delivery was also very quick.
Great quality for the price.
Keep doing rhe good work guys.

Ordered and received quickly and very pleased with purchase, thank you.

It was great. I have returned large hoodies and next day I have received perfect sizes and the hoodies material is very good .
Thanks

Fed ex are saying they delivered this item to me, I have cctv on my property which I can provide that no fedex person even enter my property or drive past it between the times frame, they said they delivered it when speaking to the seller he can’t resolve my problem told me to reorder another one which I did and paid for another one, fedex are taking no responsibility saying it was delivered even though I have cctv and said it was delivered to a shared house I live here with my family it’s not a shared property, now the seller will not refund my postage returns money. This seller is useless now, seller won’t reply!!!!

Ordered item very fast but the item wasn’t as described, I emailed for help but still not heard back over a week later. I have now sent the item back for a refund and again, over a week later and haven’t heard back from the company.

Thank you! the outfits are perfect fit. I will order from you again. Love the burkin and can’t wait to wear it on my holiday. Brilliant customer service. Very fast delivery 😊

Emailed Modora "Enquiries@modora......." as they requested before returning an item and received a reply and return instructions. Returned item as per instruction provided (at own cost, no return label.) Despite 3 separate emails to the "enquiries" requesting update re refund not received, I have not had a refund nor a reply. Still waiting.
Since posting the above comments, 2 days later apology and refund received.🤔. Changed back to 3 stars (from 1 star)

Terrible quality :( my trousers ripped the second time I used them just by getting off the bed. I had to throw them away and just keep the upper part.

Ordering and delivery was quick and easy..also the dresses i hot was perfect in fitting and material quality

Really quick delivery. Easy website to navigate. Really great products.

Nice selection of clothes. Easy ordering process and quick delivery. Pleased with my purchase

Great range and sizes available that match modest fashion without plain abayas again

I send 3 emails to return items too small and noone came acknto me yet.
There is no return label in package.
The size of the items purchased is totally wrong.
Really disapointed with this company.
I still waiting to do this return.
Not good custumer service at all.

Quick delivery and product was as it appeared on-screen