Moixa Reviews 

Very good email responce, very quick and understandable.

The engineer who fitted my replacement Moixa solar battery was outstanding. He turned up on time, worked efficiently, tidily and cleaned up really well at the end. He checked that everything was working correctly, explained how it all worked and what to do if any problems arose. Full marks and I couldn't recommend him and the whole process more highly.

Fantastic service and hardware from Moixa with my new smart battery system. I noticed the very comprehensive and detailed site survey form as well as the very responsive customer communication from Andy Matkin (Installations Team) and Shakeel Ahmeed (Customer support), which enormously assisted the smooth transition to the 9.6 Kw/h system. Zac the Moixa engineer who visited me to install the system was very competent and the whole transition on the day took literally four hours, exactly as originally described.

The system stopped reporting output from the solar panels; I was efficiently walked through diagnosis and then it was quickly fixed at their end. Very good customer service.

We were concerned about our export generation.
We phoned Moixa and the team member correctly diagnosed what the problem was likely to have been.
The part required was sent to us as promised, we were then able with telephone support to make the connection to the internet and our generation of electricity was back on track.
Thank you Rhys!!

Extremely happy with our Moixa smart battery system from the beginning to the end. Very friendly sales team and the installers were very professional and helpful too. The whole tech you get is bargain compared with other companies. The user interface on the app is spot on. Would definitely recommend to anyone.

Moixa's technical support is second to none. They take your problems and queries seriously, they investigate them thoroughly and respond in a timely manner.

Always friendly, polite and attentive.

Monica persisted until the problem was resolved. They were responsive and proactive.

world class service I must say from their customer service team - always great / quick in responding queries, monitoring of the battery online activity so they proactively alert when it is offline or not working as it should

Have been Moixa customer for 3+ years. They always get back on time with any queries I have.

I have recently upgraded my Batteries and Zak did great job. He was patient with my many many questions and done great job!!

I have just had a upgrade to my home storage battery system I have dealt with Moixa for over two years and any issues that I have had in that time Has been dealt with by them in prompt and professional manner five star from me

I had to contact customer service to complete my tariff details to ensure my smart battery had all the information it needed to serve me the way I needed. Rhys dealt with my enquiry and had my new upgraded system running perfectly in a very short time. I’m very pleased with the fast personal response I received. I can’t recommend them enough. Many thanks.

I contacted Moixa by phone with queries about the storage and use of electricity in and from the solar panels and battery installed by the company at my house 5 months ago. The call was answered immediately and the technician was very helpful, fully understood my request and promised to investigate. Later the same day he called back with a software solution which was enacted swiftly remotely. This was followed by several emails confirming that he was monitoring my electrical storage, production and usage, and that the system was now working at best efficiency.
I felt that the Moixa team were a dynamic and cohesive unit, very responsive to my request, quick to react and to monitor. Above all I was impressed by the friendly attitude, clear capability of the technician, and the desire to resolve the issue quickly. I shall certainly recommend this company to others thinking of installing similar systems. Thank you Moixa!

Kind and fast customer service. Very happy!

Wonderfully painless experience, excellent company to deal with, first class installer, delivery could have been better but that’s not Moixas fault.

I had a request for a schematic of our 3kWh battery installation from my FIT energy company: So relayed on to Moixa and received it by return. As usual, their fast and efficient response to queries. Thanks.

Very helpful support. I was talked through the solutions and the fault has been resolved.

Excellent support from Moixa, talked me through the problem and how to solve it, sent new equipment very fast, and put up with my lack of knowledge very well