If I remember correctly, there may have been some mix-up in delivery (since I had ordered 2 bikes with various accessories). But, customer service did well to communicate and resolve. The only i... See more

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About Mokwheel
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About Mokwheel
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Why Mokwheel?
Freedom · Exploration · Endless Energy · Breaking Boundaries
World's First Power Station E-bike thatintegrates an inverter and solar panel. Rewrite the way you power outdoors.Ride Worry-Free with Mokwheel
Every journey, we’ve got your back

Contact info
16390 Pacific Coast Hwy Unit 102, 92649, Huntington Beach, United States
- +1 (833) 743-3665
- support@mokwheel.com
- mokwheel.com
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Great for retired couple.
Great for retired couple. Easy to get used to even if you haven’t ridden for a while. Sporty and fun!
The bikes are impressive
The bikes are impressive, easy to build out of the box and fun to ride. A Basalt 2.0 for me, a Scoria for my wife. With warm weather I'll be using the Basalt for a commute to long beach which should be a nice ride. With parking at a premium where we live, the bikes will allow us to get around town without losing our parking spaces.
My wife and I are retired and decided…
My wife and I are retired and decided we wanted to join other retirees on their weekly e-bike excursions. We did our research and we both are very happy with our Mokwheel Basalt 2.0. If we were given the choice of keeping what we have or trading to another brand we would still get the Mokwheel Basalts! If you are in the market for an E-bike I would recommend you try out the Mokwheel before buying anything else! You will not regret it!
I love this Beast!!
I recently ordered the Basalt ST and all I can say is WOW! Shipping was so fast and the bike showed up in 3 days. Assembly was straight forward and easier than I thought. My first impression is holy smokes this bike is comfortable and fast. With the large tires and comfortable riding position long rides are a breeze and this bike moves! This is my first e-bike and I’m so happy I made the purchase. Looks awesome and performs great!
Mokwheel Obsidian
My Wife purchased a Mokwheel Scoria from a local dealer and she loves it, I use a older regular pedal bike that I have had for some 25 years and use it quite often. I liked how my wife would say how much fun she was having on her new Scoria so I decided to purchase a Mokwheel also, I went to our local dealer and tried out a few different bikes and decided that the Obsidian was the bike I would purchase so I ordered one thru Mokwheel.com (the local dealer did not have the color I was looking for) The bike was delivered by FedEx in 5 days, set up was easy for me.
we both use our Mokwheel bikes on weekends, I use my Obsidian almost every night for exercise and exploring my local parks and roads and I can say without hesitation that I'm glad I Made the purchase.
This Mokwheel Obsidian goes everywhere I want to go and I have a blast just cruising around town.
the power is very impressive and handles like a much lighter bike, the battery range is impressive.
Beast of the beasts
I’ve been watching e-bikes for little over a year. Reviews and features, the whole works. The selling point was the power converter. Now that I’ve ridden the Obsidian through the woods and on Atv trails. This bike is an absolute beast. I’ve climbed hills that proved difficult for an UTV to get up. Super smooth and fast. Shipping was fast and flawless. Setup instructions and video was a piece of cake. The bike is built like a tank, strong and heavy. I have no regrets.
Honest review
Some little scratches when delivered. Got some discount on the bike though.
Very like the bike, its powerfull and the Batterie last long. But the support of the engine could be more fine-tuned.
In spite of that its lot of fun using it!
I bought the Mokwheel Basalt and the…
I bought the Mokwheel Basalt and the Mokwheel Asphalt St. My wife and i are very happy with the bikes. They have a very good Quality and and are above what we expected. The Motor is very supportive but can be configured so that it fits your stile of cycling. The assembly was very easy but you should have a little experience with bikes if you do it yourself. You have to check everything so that you will not endanger yourself. I can say that both bikes where in perfekt condition and also perfektly pre assembled. I am riding the bike daily since the middle of March and it is a great experience. The only two thinks i have to criticize is the distance i can ride with one charge of the Batterie. It is around 55km to 60km. It is a lot of up and down and I use motor support berween 3 and 5. I still think that it is quite the distance. Another isue i had was with the padels. They seemed to be quit sturdy but they bent when i realy stressed them climing a hill. I bought myself some higher end padels and everything is fine. If you are a heavy and strong guy you should think about just replacing them from the beginning. Everything else ist sturdy and doesn't bend. I fully recommend the bikes. You will not get something better for the price. Another very importent think is that you musst be aware that a lot of bicycle shops will not support you when you have to do a repairs (in switzerland). So if you have to replace something you musst be able to do that by yourself with the help of the service team from mokwheel which I really.find very friendly and helpful. Go buy one and have fun.
After sales = top !
When you have a technical issue, you can really check if the after sales are efficient. Thanks to them. I recommend !
Excellent customer service
Excellent customer service, while the bike was still under warranty some parts failed to operate properly, received replacement parts ASP and an email with clear instructions on how to install and test, received call back as well to check how the new parts are functioning. This is what we as customers should expect. Thank you Lectric! keep up the good work!
Very good bikes by quality ad customer…
Very good bikes by quality ad customer service
Exactly what I wanted
Fast delivery, extremly good packing, no damages, product as promised. Room for improvement in the manual.
good and comfortable
good and comfortable. great range with a single charge. quality materials. I recommend!
Battery fell out
Love my bike ride it daily but unfortunately one day I hit a dump and my battery fell out and slid. Now I have to use straps to hold it in place.

Reply from Mokwheel
My Scoria is a rocket
My Scoria is a rocket, I love this bike.
But most I would like to thank the product support team.
I've never had a better service.
5 stars
The Basalt was a great purchase
I was amazed on how well the Basalt built,it has great welds and easy to assemble, i love the ride,
The mokwheel slate rides well
The Mokwheel slate rides well, easy to use and assemble. We have 2 Slates!! The battery that came with my Mokwheel was defected. I reached and they sent me a brand new battery free of charge.
The bike performs just as described in…
The bike performs just as described in the marketing. Quality upgraded components as compared to similar bikes in the price range .
Nice powerful but smooth transitioning motor .
One caviat is you need to be at least 5'11" to ride conformable. It is a big beast of a bike . About 80lbs and unless you get the step through the taller the rider the better .
Overall great bike great value .
Mokwheel Rocks!
We really enjoy our Mokwheels! Mostly desert riding with some pavement (when we need a caffeine break at Starbucks)! Unfortunately, my pics do not upload. We run the crap out of these ebikes and they hold up well (Obsidian models, 1 yellow, 1 red and 1 red step thru, 3 total).
My experience so far with Mok Wheel
Good experience so far with Mok Wheel. Had a connection error but they sent a new controller unit and then a new display to fix the problem. I did have a broken mirror that they refused to replace, it was shipped fine but broke when I was installing it.
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