Molicafranklin Reviews 

I was a tenant with Molica Franklin from 2013 until 2022 and had a wonderful experience. Arun was particularly fantastic throughout that time. He was always incredibly quick to reply whenever I reached out, and he made sure that any maintenance tasks were sorted out without any delay. What really stands out to me is that they have still been willing to help me recently, even though I am no longer their tenant. It is rare to find that kind of ongoing support and kindness. I truly had no issues during my tenancy and would highly recommend their services.

They showed me a house already under offer without telling me. They were vague and unhelpful and then pitted me against a buyer in a sick little game of guess the right number. Refused to put offers once this game of number guessing was over. Very unprofessional and incompetent. Cause buyers to make offers they have no intention of keeping. Engjoy seeing you squirm when they reject your offer.

Jade from littlehampton Molicafranklin was amazing and so quick to help us if there was a problem. She was so hands on and was great with her communication with us to keep us updated!

The whole team are approachable, friendly and very helpful.
We are first time landlords and their help and advice has been invaluable.
They have helped us get the house ready for letting and kept us up to date with viewings which ultimately secured us a tenant.

We have utter confidence they will manage the property well for us (and the tenants) and will communicate with us as and when is appropriate.

We can pop into the office or call at any time and know all the team, which makes the whole process as simple as it can be.

A professional and personal service.
Thank you Jenny and Jade for the respect and care shown in a difficult situation. I cannot thank you enough.

Peter oversaw the purchase of our new family home and I genuinely cannot recommend him (or the MF team) highly enough. Everyone knows the house buying process can be strenuous but Peter remained professional, informative and helpful throughout the entirety of it. I only wish he was selling our previous property (and acting as our solicitor...) as I'm sure he would've had this wrapped up months ago! Thanks for everything again, Pete.

Peter and the team are all very friendly and responsive. I used their services for for a rental property as well as using them to sell my house. Peter was very friendly and always contactable and proactive, offering advice on any complications that arose. I couldn't recommend them highly enough!

Jade was so helpful and responsive. Everything went smoothly and organised in a timely manner. Thanks Jade. Best agency I’ve worked with so far.

I have just started renting out a property that I own in Littlehampton which has been set up and managed with tenants in place within a month. Many thanks to the Littlehampton team , really smooth and easy to deal with. Jade has been a great help with some quick replies to my many questions !

Molika Franklin staff where absolutely amazing in my selling of my house
Couldn’t fault them at all
All staff helped me with solicitors wording which helped massively

DO NOT USE THESE ESTATE AGENTS. Me my partner and 6 year old were
due to move in today 25.9.23, all our referencing was complete until Matthew Overington said that there was a CCJ on my credit file, I was totally unaware of this and was sure this had to be a mistake, I was given the number for the court to call and was told if I failed to provide proof of satisfaction of this ccj I would lose my holding deposit… I rang the courts whilst at work to get this straightened out and was on hold for 2 hours only to be told they cannot access a ccj without a reference number, at this point Molica Franklin was closed so I called back and said do you have any reference number for me as I was not given any further information just that I had an unsatisfied CCJ, once they gave me the reference I called again and was on hold for nearly another 2 hours, only to be told this CCJ has been paid in 2021. I told Matthew on 22.9.25 that it’s been paid and I will provide proof, I didn’t get a confirmation email from the solicitors of this CCJ being satisfied until 24 hours later and when I sent the proof of payment this was Matthews response. “The landlord is now apprehensive about moving you both in because you have an outstanding CCJ” as you can imagine I was furious and called to speak to the manager Aaron who offered little support and sympathy, saying that “if you didn’t have a CCJ in the first place then you would have passed the referencing” a very insensitive comment considering he is unaware of my circumstances. My tenancy ends early October, this abomination of a letting agency has now left me my partner and a 6 year old at risk of homelessness because their records are outdated and incorrect, they have tainted my name by passing on information and have caused defamation to me making the landlord believe that I have outstanding CCJ to my name. highly unprofessional service, inexperienced team who have jeopardised my chance of finding a home, showed a lack of empathy or willingness to help me, I’m appalled, let down and shocked that this level of incompetence can come from such a ‘trusted’ estate agents. Will be avoiding this estate agents at all costs and suggest everyone does the seem at risk of being let down 2 days before the move in date, not only that the money I have wasted with arrangements for the move, time taken off work to make the move and time wasted on hold to provide them their proof to pass referencing only to be told we now haven’t got a chance because they’ve passed on FALSE information about me, shame on you

Very helpful team they go out of there way to help you understand all your options to maximin your chances to sell your property. They keep you up to date with everthing that is happening. I have a multi contract and they are way ahead of the others.

We were informed of all developments within our purchase promptly and the staff were always available to assist us with any queries we had. If and when we move home again Molica Franklin in Rustington will be the agent we use.

It took longer than we thought it would to buy our flat but the hold up was with the seller & his solicitor.

All the team were excellent through the whole process of moving. They were efficient and honest, dealing with both our sale and purchase within a very short time scale. We are immensely happy in our new home and would recommend them to anyone looking to move successfully with the minimum of stress.

We had a great experience with Su and all the staff at Molica Franklin! Although the purchase wasn't as easy as it should have been, nothing was too much trouble (even when I was being a stressed first time buyer!). I really appreciate all of their help and would recommend them to anyone!

Great customer service experienced from everyone at Molica Franklin but especially Su Hauffe in the Rustington Branch and Daniel Molica (mortgage advisor) - both helped us with our recent purchase and in our opinion went beyond the call the duty!!

Can't recommend them enough!