mololabel.com Reviews 63

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Solid quality on the shirts. One was larger than the others despite being medium and I emailed them and they dealt with it efficiently.

Rated 5 out of 5 stars

Bought a couple shirts which ended up running a little smaller than I typically like. I sent an email requesting a return and received a response on the same day offering an exchange. I was extremely... See more

Rated 1 out of 5 stars

Misrepresented, overpriced, dropshipped Chinese rags. It's a shame, as some of the styles look great. But at the end of the day, it's a fake company that takes mass-produced clothing, marks... See more

Company replied

Rated 1 out of 5 stars

ordered some items from them, thay all came undersized, tried contacting their email and it kept bouncing back, eventually got a reply from the facebook chat. saying they wouldnt refund even though th... See more

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3.4

Average

TrustScore 3.5 out of 5

63 reviews

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Rated 5 out of 5 stars

AMAZING customer service

AMAZING customer service, could exchange my shirts - which were too big - quickly and efficiently. They replied and solved my issue on the very same day.
And the shirts are very very nice, great quality, beautiful colors.
Had a 5-star experience.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Shirt I bought was a bit tight. Quality is excellent !
They refunded for the shirt and suggested I give to a friend or charity.
I will buy again for sure, just a slightly bigger size.
Excellent !

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

Incredible customer service. I bought two shirts size XL and unfortunately they did not fit me. I asked if I could send the shirts back and either do an exchange or a get a refund so I could purchase the correct size. They told me they would send out the correct size immediately and to not bother returning the XL shirts. They just asked that I donate them to someone else!

29 November 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! Purchased an XL-variant, but this was too large. After having contact they let me keep the XL-Variant and send along the L-variant. The fit of the shirt is great and as advertised. Really appreciated what they did for me her!

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Nice shirt - great customer service

The original shirt was too large, so I contacted them for a return/refund. They advised to donate instead as return shipping fees would be cost prohibitive and they sent me a smaller size. I recommend sizing down on the long sleeve men’s shirts. Great customer service!!

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Items didn’t fit

Items didn’t fit. They generously offered to provide correct sizes. Also, allowed to donate incorrect sizes to clothing drive, instead of having to return. Class act!

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!

Shirt fit great! nice design and material. I needed to return one of my items and mololabel actually let me keep it (asked me to donate it) but still processed my refund. Great service!

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I ordered 4 garments in total. They arrived all well packaged and in good time. I was pleased with the quality and detailing. I noticed I accidentally ordered a wrong size in one of the items. Customer service were excellent and very responsive. They replied in less than 24 hours and offered to send out a new top free of charge and asked that I just donate the other item. This is a great way to treat customers and build loyalty. I would recommend Mololabel and have no hesitation to purchase from them again.

22 October 2023
Unprompted review
Rated 1 out of 5 stars

shipping issues

Placed an order nearly three weeks ago, received an email two weeks ago saying the product was shipped. Still nothing. Won't be shopping here again.

13 October 2023
Unprompted review

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