MOMO Kombucha Reviews 

293
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally flavorful and refreshing drinks, noting that the unique seasonal varieties are a fantastic alternative to alcoholic beverages. Consumers also highlight the prompt, reliable shipping processes, alongside a friendly and helpful support team always ready to assist with any questions or inquiries. However, some customers also noted occasional issues with their orders, such as receiving incorrect items, damaged packaging, or experiencing delayed deliveries from couriers. A few reviewers additionally mentioned frustrations when tracking missing packages, finding missing product expiry dates, or trying to resolve subscription delivery problems.

What people talk about most

Product

Customers had positive experiences with product, expressing absolute delight over the delicious taste, great... See more

Quality

People report positive experiences with quality, expressing high satisfaction with the delicious taste and... See more

Customer service

Consumers find customer service to be positive, highlighting quick responses, helpful agents, and fast... See more

Order

Reviewers highlight ambiguous aspects of order experiences, noting prompt delivery and perfect items online.... See more

Delivery service

Clients share satisfaction on delivery service, highlighting very fast and timely delivery alongside... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although I am not an expert, I have tried many brands of kombucha & those from Momo have been the most flavourful. Their regular offerings are pretty darn good but their seasonal collaborations with N... See more

Rated 5 out of 5 stars

I first tried Kombucha a year ago and have been ordering more since. I started with the Rhubarb which was really nice and have been trying the different flavors since. No problems with ordering or d... See more

Rated 5 out of 5 stars

Along with GO Kombucha the most authentic kombucha made with 100% integrity in the U.K. Lovely people who are passionate in what they do. Good luck in taking your brews to the next level and making bo... See more

Rated 5 out of 5 stars

I discovered Momo Kombucha about a year ago at a local deli. It immediately became my favourite Kombucha. This week, I ordered online for the 1st time; a 6 pack of the Passionfruit Limited Editi... See more


Company details

  1. Soft drinks shop

Written by the company

MOMO Kombucha aims to be the UK's highest quality and best tasting kombucha. To do this, we are certified organic and B-Corp, brew entirely in small glass jars, and completely unfiltered for a fuller depth of flavour.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.7

All reviews

(293)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Great flavours in a quality product

Great flavours in a quality product. I love the variety offered by the limited edition brews. The regular deliveries using the subscription system works well!

21 July 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Michael, we appreciate the support!

Rated 5 out of 5 stars

Pricey but amazing

I’m priced out of having it regularly but my goodness the watermelon or the turmeric are the best kombucha I have had.

21 July 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Hey Sheona, thanks for the kind words about Watermelon and Turmeric! We recognise the higher price point, we are committed to brewing the traditional way in small batches and using high quality organic ingredients and unfortunately, this does infer a slightly higher price point. If it's a possibility, our subscribers save 15% on their monthly orders.

Rated 5 out of 5 stars

Delicious Momo!

Momo has made the decision of what to drink instead of alcohol so much easier! Delicious flavours to choose from and a good looking bottle too. Lovely friendly communication makes it even better. Thank you guys.

28 July 2025
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Hi Catherine, thank you for the kind words! We're delighted MOMO is you non-alc drink of choice :)

Rated 3 out of 5 stars

I loved the product it was just very expensive

I loved the product it was just very expensive per bottle even under subscription. We would need 14 bottles per week and this just ran to high a monthly cost to commit

17 June 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thank you for your feedback. We are committed to brewing the traditional way in small batches and using high quality organic ingredients and unfortunately, this does infer a slightly higher price point. We're taking this into consideration and we hope you still enjoy a MOMO every now and then :)

Rated 5 out of 5 stars

Perfect

Great, great product. Delivered quickly,

17 June 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thank you for the support! :)

Rated 4 out of 5 stars

Delicious n good for you

Delicious not too much sugar. Only star off for the price

17 June 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thank you, Shaima. We appreciate your feedback.

Rated 4 out of 5 stars

I LOVE MOMO

I LOVE MOMO. I wish delivery was a bit more reliable.

19 May 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Hi Paula, delivery reliability is definitely something we're aware of and are actively addressing, thank you for the feedback and for the MOMO love :)

Rated 5 out of 5 stars

More wonderful MOMO flavours!

Possibly my favourite yet.. the cold brew coffee kombucha seems to marry the tangy kombucha flavour with a subtle yet very present hit of espresso. Perfect!

19 May 2025
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Reply from MOMO Kombucha

Thank you Linda, great to hear our Limited Edition Cold Brew Kombucha went down well :)

Rated 5 out of 5 stars

I've always ordered the mixed case of…

I've always ordered the mixed case of MOMO Kombucha, I can never decide which one I liked the most, but this time I tried the Orange, wow I love it. Its the best, so refreshing. I like the information on when it will be delivered so it can go straight into the fridge too. Great.

14 May 2025
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks for the kind words and support, Christine!

Rated 5 out of 5 stars

Not just for VIPs

Originally purchased for VIP visits, the turmeric was so delicious, the whole team now drink it!

Easy ordering and friendly communications from the MOMO team.

15 May 2025
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Peter, great to hear the whole team are loving MOMO!

Rated 5 out of 5 stars

The service is excellent

The service is excellent, the product is delicious. I am looking forward to any new flavours.

23 April 2025
MOMO Kombucha logo

Reply from MOMO Kombucha

Thanks Anita! We're very grateful for the kind words

Rated 5 out of 5 stars

Great product great service!

Momo Kombucha is a great product and the experience of ordering is equally amazing. All correspondence feels personal and the team really do seem to care about ensuring their customers have a great experience. Recently there was a hiccup with my order (I received 24 instead of 6 bottles) The follow up was brilliant. I have been giving the extra bottles to friends and family and telling them about the health benefits of this very special product.

10 April 2025
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

Thank you for sharing the MOMO love

Rated 5 out of 5 stars

The best...

I've been drinking kombucha for a number of years and even made it myself for a while (always a struggle). Momo appeals to me becasue it does appear to be made authentically as you'd make it at home and thus has more of the good stuff in it. First tried the green mandarin early this year and was blown away how good it tasted too. I've had several other flavours since (loved the forced rhubarb) and I'm putting in regular orders. A bit more expensive than others, but worth it as it's the best out there next to making your own.

8 January 2025
Unprompted review
MOMO Kombucha logo

Reply from MOMO Kombucha

You're spot on, Michael. We do our best to ensure our kombucha is made the traditional way in small-batches, delighted to hear it's going down well! Thanks for the support.

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