momyknows.com Reviews 306

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 125 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with the product quality, describing items as cheap, flimsy, and often see-through, not matching the online descriptions. Reviewers frequently felt that the prices were too high for the quality received, with some comparing it unfavorably to other retailers. The return policy was a significant source of frustration, as many found it difficult to return items and were often required to pay high shipping costs to China, sometimes exceeding the product's value. Conversely, a small portion of people felt satisfied with their purchases, praising the quality, fit, and comfort of the dresses, and stating that the items looked as pictured. Some also highlighted the affordability and overall value, recommending the company for maternity wear.

What people talk about most

Product

People report ambiguous experiences with product quality and appearance. Many customers express... See more

Quality

Consumers find quality to be ambiguous, with many reviewers expressing significant disappointment, citing... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many expressing frustration over hidden fees... See more

Order

Users describe ambiguous interactions with order, with many expressing strong dissatisfaction and advising... See more

Price

Customers had negative experiences with price, often finding products to be overpriced for their quality.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I got 3 dresses from this company to choose for either my maternity shoot or baby shower and I am very impressed with the quality. I was a little skeptical because there are so many bad reviews, but I... See more

Company replied

Rated 1 out of 5 stars

0/10 if I could!! This company is such a scam, SHEIN has better quality items and a $70 dress at that quality? Absolute joke. You then have to jump through hoops and repeat yourself several times to g... See more

Company replied

Rated 1 out of 5 stars

The return process isn’t ideal. I emailed the customer support email requesting a return and they asked for the reason first then encouraged me to keep the item for a 15% refund otherwise I would pay... See more

Company replied

Rated 1 out of 5 stars

Do not buy from here!! I wish I did more research before purchasing from here. dress looks nothing like the picture the quality is so cheap for the price I’ve received better quality dresses from SHE... See more

Company replied



Contact info

2.7

Poor

TrustScore 2.5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Terrible experience- DO NOT GET SCAMMED

Terrible experience, pregnant with my first baby and wanted to splurge a bit on my baby shower dress. Found the MomyKnows website and thought the dresses they showed were cute, I ended up ordering one and was excited for it to come in, just to be disappointed. It was supposed to be green, but the actual color is blue, and although I ordered my correct size, it literally fit like a curtain. When I contacted customer support for return instructions, I was told my options are to either return the dress and be responsible for shipping it back (which is expensive), or receive a 20% compensation- both of which are terrible options. Highly recommend to not order from here, anywhere’s else would be better!

8 May 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT WASTE YOUR MONEY

I should have listened to the reviews. This is your sign not to fall victim of this “company” return policy/ website is very misleading. If you decide to make a return you’re responsible for covering the shipping cost to china. In MULTIPLE emails they stated “It is recommended that you choose our compensation, please consider it carefully.” The dress ordered was a minimalist dress quality was sickening.

8 May 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Don’t buy anything here

Don’t buy anything here! Quality is not worth the price. The dress I got had the worst material and very itchy. The customer service was not the best. I got refunded $15 on a $75 purchase. SCAM!

1 May 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

I should have listened to the reviews. This is your sign not to fall victim of this “company” return policy/ website is very misleading. If you decide to make a return you’re responsible for covering the shipping cost to china. In MULTIPLE emails they stated “It is recommended that you choose our compensation, please consider it carefully.” The dress ordered was a minimalist dress quality was sickening.

Rated 1 out of 5 stars

Waste of time and money

This company does not offer good quality dresses. The customer is responsible for shipping costs of the item that was falsely advertised. Shipping from USA to China is expensive. All the company did was offer a small discount for this crappy dress and experience. Now I’m stuck with unfinished maternity dress, that I can wash my floor with. Do not order from them!

28 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

Love my dresses

Love my dresses

29 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 5 out of 5 stars

I love my experience

I love my dress and I received very quickly.
It was my first time buying but I recommend for all mommy’s that want a special dress.

2 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

ZERO stars

If I could give this store zero stars, I would! They are based out of China and do not offer returns unless you pay the 45$ shipping cost. The dress I ordered was supposed to be a white linen-like material, but it was see-through polyester. They offered to give me a 30% compensation, which is only $15. The dress was $54 with taxes and shipping. Don't waste your money!!!!

28 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Shouldn’t even be rated a 1 star this…

Shouldn’t even be rated a 1 star this company needs to be shut down ASAP scam! The pictures to show dresses on the website are stolen from other websites !! They copy and paste and say the same thing to every bad review ! They do not care about how they treat their customers, they just take all your money with no care !

12 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

If I could give zero stars

If I could give zero stars, I would. This place is a complete joke. The dress quality is cheaper than shopping at the dollar store. I swear it’s made in a sweatshop out of leftover see-through curtains. I wish I had read reviews before ordering now I am currently fighting to return and get my money back. The return process is awful, and still cost you more money. I beg you to shut this business down. It is probably the worst quality product I have ever seen.

24 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY! Total scam! I ordered a dress and come to find out they steal photos from other people’s maternity sessions or business pages and send a poor replica of the dress. I wish I could provide photos to show you just how bad it is. I paid $50 for the dress and come to find out it was a photo of fifth saks avenue dress that cost $150. I reached out to the company and they offer $30 return shipping back to china or 20% refund. This is fraud and this company should be shut down!

21 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DO NOT ORDER from this people

DO NOT ORDER from this people! Horrible return policy they make you pay for shipping back to china even thought dress doesnt fit you. Or they offer you a discount which is minimal (they deduct shipping) for you to keep a dress that doesn’t fit.
Material of the dress was not even good! NEVER ORDERING FOR THEM AGAIN!

19 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

All the bad reviews are correct

All the bad reviews are correct
Do NOT order from here. I have yet to hear back to my multiple emails trying to return a dress. I think this company is a huge scam. AND you have to pay for returns yourself

16 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Everyone writing reviews is correct

Everyone writing reviews is correct. MAJOR SCAM!!!! Nowhere on their website states that the consumer has to pay for shipping returns. I should’ve read the reviews before I purchased from here but please be aware that this Chinese company is ripping us off. It is true they offer 20% off to keep the items and if you decline they say 30% and YOU are expected to find a shipper yourself. Worst service ever!

10 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

I ordered a dress from them and…

I ordered a dress from them and unfortunately didn’t get the dress delivered to me due to a delivery problem. But they were understanding and were able to refund me 100% for the dress that I didn’t get to have. I definitely recommend buying from them!

9 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

Rated 1 out of 5 stars

Do not recommend this company

Do not recommend this company! I ordered a dress for my baby shower coming up. I received the dress and tried it on and the cut was way off. I tried it on as shown online and the chest was well above where it should be and there’s no way to zip up the dress. I tried placing the straps off the shoulder to see if that would work and there was no way it would work. I contacted customer service and they gave me 2 options - either send the item back for 100% refund but pay shipping costs to China, or keep the item for a 20% or 30% refund (they gave me different percentages each time they responded). I chose the first option because there was no reason to keep a dress that can’t fit and only get maybe $15 back, but every time I responded, they would send me the options again and said I should take option 2. Still waiting to get a refund and a return address. Never ordering form here again. Way to rip off pregnant women!

2 April 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

Do not purchase from website

Do not purchase from website! It is a Chinese company that will charge you 4x the amount of the product to send it back for a return. If you don’t return and keep item they will offer you 20% money back. The quality of the dresses are cheap and size not accurate. The return label will even have a return address from the USA but you can’t NOT send it there, they want you to send it back to China because it’s expensive and they don’t want you to get a 100% refund. Total scam!

5 February 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

I’m so pissed I ordered two dresses &…

I’m so pissed I ordered two dresses & paid for express shipping & still haven’t received my dress nor heard from anymore I spent $111 on two dresses that I doubt going to even be in in time !!!!

12 March 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

COMPANY IS A SCAM!!!!!!!

COMPANY IS A SCAM!!!!!!!! I ordered my dress on March 4th, it is now March 19th and my package still says in transit!! I’ve contacted via email multiple times and they kept giving me the run around and now they won’t even respond! THEY SUCK! $70 DOWN THE DRAIN THEY SUCK

19 March 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 1 out of 5 stars

DOOOO NOTTTT BUY FROM HERE

DOOOO NOTTTT BUY FROM HERE. I ordered a $50 dress and I received garbage ! And I have been trying to reach them for a return and refund and they have not answered once. Do not spend any money here.

12 March 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customers,
Thank you, for your comment.
We're sorry to hear that you were dissatisfied with your shopping experience with us. To help resolve your issue as quickly as possible, could you provide us with your order number so we can continue working on your case? You can reply directly here.
Thank you in advance for your cooperation.
Momyknows team

Rated 5 out of 5 stars

I purchased 3 dresses for a friends…

I purchased 3 dresses for a friends wedding and my baby shower. Price was right and material was better than expected! Ran true to size and looked just like the pictures on the site!

1 March 2025
Unprompted review
momyknows.com logo

Reply from momyknows.com

Dear customer,
Thank you for your review.
Thank you for your recognition of us, we will continue to work hard and update new products in time, thank you
Thank you in advance for your cooperation.
Momyknows Team

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