Monarch Mobility Reviews 150

Glenn was prompt made sure that the Genie auto was suitable for our needs. Took time to demonstrate the model and for my mother to trial the scooter and ensured she was comfortable. Unpacked, cleared packaging and set up scooter. Excellent service and no pressure to buy during demo. Would recommend.

Phil was very helpful and explained everything thoroughly. Very happy with my new scooter and the service from Monarch Mobility. Thank you

Glen was a lovely guy, he spent quite a while with us, making sure everything worked properly

Glen was fantastic. He explained everything in great detail and answered any questions we had. Would definitely recommend this company.

Martin . . . what a terrific guy and what an asset to Monarch! He visited me twice to demo two of Monarch's lightweight scooters and was happy to wait while I tried one more scooter from a different company a few days later. At no time did I feel pressurised to make a decision during the demo process. The choice I eventually made was the Genie Supa Carbon Lite which he delivered last Thursday. Martin has an abundant pool of knowledge which he used to take me, in a very helpful and informative way, through familiarisation with my new scooter, including a number of wrinkles that will make life much easier. Without any doubt I am a very happy buyer.

Very poor service. Bought trailer two weeks ago for mobility scooter, I didn`t received my order. I asked refund and no refund. I will complain They ignored customers questions and orders

From phoning on Monday afternoon to arrange a demonstration for a genie auto on Tuesday afternoon along comes Ian with both colours of the genie and a demonstration one plus other types after the demo I agreed to buy the genie then Ian made sure it fitted my car boot then unpacked and set up my new scooter explained everything carefully and politely took away the packaging well pleased with the service and no delivery costs Monarch should be proud to have such excellent staff like Ian

First class service the young man who delivered it was very friendly and funny he new all about the scooter that he delivered me will deal again.
Thanks Brian Sykes

very straight forward, excellent customer service.

Great service, delivery man was knowledgable and helpful in answering any questions I had. I opted for the Storm XL mobility scooter with solid canopy, VERY high spec and a really nice looking model. 10/10 Monarch!

Had my demonstration today, my Representative was extremely knowledgeable on the scooter i was purchasing, Monarch Genie Ultra Lite, im thrilled to finally get my independence back 😀
My Representative was Ian, very pleasant and described everything in great detail
Thankyou Monarch Mobility
😀

Very professional, well explained process.

Ian was excellent explaining everything clearly . For me it was very informative great guy !

I now own my Monarch mobility Genie auto scooter I'm so grateful for the full demonstration of how it works I cant believe how how he explained everything to me no cutting corners at all I would advice anyone who is interested in owning a mobility scooter please contact Monarch Mobility you wont be disappointed with the help and advice your giving very friendly indeed so to Monarch Mobility a big thank you I'm over the moon x x

Ian visited me at home and demonstrated 2 models of mobility scooter. He was professional and informative.
We even went and tried them in and out my car.
I bought there and then.
I was very I pressed the product and service and Ian made the process very easy. Thank you.

Very happy with service. Phil was very knowledgeable and professional…Great service!!

Fantastic salesman took his time to show me all the different models. Ask me what I was going to use it for.
Very good service wasn't happy with inflated. Tires so they said they can put gel in them to stop them going down as quick
Very good company recommend them to anybody 5 stars. I will give 6 if I was able to. What?

An extraordinary company. All the staff are knowledgeable, kind and helpful. They have a scooter that is the lightest on the market, which has transformed my life. I now have two of them, and one permanently in my car for when I travel.

The staff who deliver the scooters are brilliant. Patient, kind, and meticulous in everything they do. Thank you, Ian England and Andrew from sales.

I wish I had come across Monarch Mobility earlier, but I'm glad that I have been able to buy good products at a fair price.

Thank you

Robert Halfon

Just purchased a supa carbon lite mobility scooter. Ian the sales person turned up conveniently for me a day early as he was in my area to demonstrate the two scooters he had bought on his van. I decided on the supa carbon lite which only weighed 13kgs as I was looking for one that I myself could lift into my car and not have to rely on someone else to help me, so being totally independent.
I decided there and then after sitting on it and having a test run, to purchase one. I thought I would have to wait a few weeks after ordering one but no he said he had a brand new one on his van and would set it all up ready to go, very impressive. So far all good and zipping around the shops on it. Definitely give it top ratings 5/5

Super service and I really like my new mobility scooter. It wasn’t cheap but it was worth saving the money.
The sales person Mr English was telling me about the company and how they design new scooters to fit today requirements. He came to my home to show me two other scooters but I found them to be a bit heavy so I mentioned that I would like to see the newer version of those scooters and he had it in his van.
I tried it for a bit and I practised folding the scooter.
My scooter is very light, super easy to fold manually. When you ride it it’s very smooth and comfortable.
I would recommend it to everyone.