Mönch Watch Company Reviews 199

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the product, highlighting its excellent quality, craftsmanship, and aesthetic appeal. Many people feel they receive exceptional value for money, noting that the watches look far more expensive than their actual price. The delivery service is also frequently praised for being quick and efficient. Reviewers often mention the watches' premium feel, good weight, and high-quality finish, making them a popular choice for those seeking stylish and well-built timepieces at an affordable price.

What people talk about most

Product

Clients share positive opinions on product. Many reviewers are impressed with the style, quality, and price... See more

Quality

Customers had positive experiences with quality, often describing products as stylish, well-built, and... See more

Value for money

Users describe positive interactions with value for money. Many consumers praise the watches as looking and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speed of... See more

Price

Consumers are delighted with the pricing, consistently finding the products to be a great value. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently bought the INITIAL, ASH watch and couldn’t be more delighted, 316 stainless steel made watch which they use on top end watches. This is so much value for money, well worth the purchase and... See more

Company replied

Rated 5 out of 5 stars

I ordered 2 watches for wedding gifts from Monch, Initially I emailed them to ask what the presentation gift boxes looked like before I pulled the trigger, They replied promptly and with pictures so I... See more

Company replied

Rated 5 out of 5 stars

I was very skeptical about using a new brand i've not heard of but took the risk. It absolutely paid off as the wuality of the product is amazing, even better then I expected! The watch looks ££££ y... See more

Company replied

Rated 5 out of 5 stars

I'm really pleased with my Time Master, Artic Monch watch. Delivery was really quick. Nicely packaged. It looks like a far more expensive watch than it is. Initially I couldn't set the time, rather em... See more

Company replied


Company details

  1. #13 of 27 best companies in Watch Manufacturer

Written by the company

At Mönch, we're redefining the watch-buying experience. Our mission is simple: to offer a curated selection of watches that match your style and surpass your expectations. With an unwavering commitment to quality and innovation. We invite you to explore, discover, and embrace the essence of time with us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

5-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Pleasant surprise! 10/10

I was a bit sceptical at first because I don’t usually buy anything I see on social media, however… this has turned out to be a very pleasant surprise indeed. I’ve had a watch from an expensive brand for many years now and I was on the look out for a similar one as it was on its last legs and unfortunately I couldn’t find one that was similar… then I came across Monch’s Initial line on my instagram and it was exactly what I was looking for. Long story short I am really pleased with this purchase the watch looks amazing and aesthetically it’s miles ahead of the price you pay. I’m really happy! I now not only have a watch to wear for formal work meetings, events etc but the strap can easily be switched for when casual. 10/10 all round!

24 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Rij,

Thank you so much for taking the time to share your experience, we're genuinely thrilled to hear that your Initial watch from Mönch exceeded expectations! We understand the hesitation around social media purchases, so it's great to know we were able to deliver a product that not only matched your previous high end watch but brought even more versatility and style.

We designed the Initial line with both elegance and adaptability in mind, so it's fantastic to hear it's serving you well for both formal and casual occasions. Your support means the world to us, and we're so glad to have you as part of the Mönch community.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Fantastic Service

Fantastic Service - ordered 6 watches for our wedding as gifts for the groomsmen and the cuff links were added too! Having opened them up they look fantastic and have a nice weight and look to them. I’m sure my Groomsen will be equally happy with them on the day!

25 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi James,

Thank you so much for your kind review! We’re honoured that you chose Mönch watches as gifts for such a special occasion, it means a lot to be part of your wedding day in this way. We’re so glad to hear the watches (and cufflinks!) made a great first impression, and we’re sure your groomsmen will love them just as much.

Wishing you a fantastic wedding day and all the best in this exciting new chapter!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Amazing watch brand

Amazing customer service, and the watch quality is 10/10. Really good weight to the watch and the design is so simple and I’ve received loads of compliments already.

22 April 2025
Unprompted review
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Reply from Mönch Watch Company

Hi Hashim,

Thank you so much for your kind words! We're thrilled to hear that you're loving the watch and that it's already turning heads, that's exactly what we aim for. Your feedback on the design and quality means the world to us, and we’re so glad our customer service lived up to your expectations. Enjoy every moment with your new timepiece!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

High quality watch for a fair price.

The watch came quickly, professionally packaged and I received regular updates throughout. The watch is amazing quality, heavy and a great addition to anyone's collection. Also the value for money is unmatched.

24 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Max,

Thank you so much for your fantastic review! We're thrilled to hear that your new watch arrived quickly and that you appreciated the updates along the way. It's great to know that the quality and craftsmanship stood out to you — we take real pride in offering pieces that deliver both style and value.

Enjoy your new addition, and we hope it becomes a longtime favourite in your collection! If you ever need anything else, please do not hesitate to contact us.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Very good watch for the price

Very good watch for the price

18 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Lee,

Thank you for the kind review. We are delighted to hear you are happy with your new watch!

Kind regards
The Mönch Team.

Rated 5 out of 5 stars

Bought my first Monch watch last week

Bought my first Monch watch last week, very trustable watch website for brilliantly crafted watches at such a low price, would highly recommend!

21 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi there,

Thank you so much for your kind words and for choosing Mönch. We're thrilled to hear that you had a great experience and love the craftsmanship of your new timepiece. We work hard to offer quality watches at accessible prices, so it means a lot to know we're hitting the mark.

Kind regards
The Mönch Team

Rated 4 out of 5 stars

I recently picked up the Initial

I recently picked up the Initial, Noir from Mönch, and I have to say—this watch delivers serious value for its price. The sleek black sunburst dial paired with the polished stainless steel bracelet gives it a premium and versatile look that works just as well in the office as it does for a night out.

17 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi there,

Thank you for your fantastic review! We're thrilled to hear that you're enjoying the Initial, Noir and that its design fits seamlessly into both your workday and evenings out. The black sunburst dial and polished bracelet are a favourite of ours too, so it's great to know they're hitting the mark.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

My first Monch watch

Bought my first Monch watch last week and I wish i had done so sooner! I also ordered a rubber strap which essentially means I have two watches for the price of one, as I can chop and change the straps (steel and rubber).

The quality is superb and I will definitely now be purchasing more in the future.

4 April 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Glen,

Thank you so much for your kind words and support! We're thrilled to hear you're enjoying your new Mönch watch and that the strap swap has added that extra versatility to your experience—two looks in one is always a win!

We put a lot of care into the quality and design of our timepieces, so it’s incredibly rewarding to hear that it’s resonated with you. We can’t wait to have you back for your next addition!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

I bought the Initial Noir watch

I bought the Initial Noir and I couldn’t be happier with it.
It is a simple, clean-cut and beautiful looking watch that is perfect on my wrist to complement my business attire in addition to smart casual. Not had it long but the timing has remained accurate for the duration I have owned it.
Customer service and delivery time was exemplary, arrived in classy packaging and I can thoroughly recommend Mönch to others. Thank you for a great watch and great customer service.

30 March 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi David,

Thank you so much for the wonderful review. We're so glad to hear that the Initial Noir is the perfect addition to your wardrobe. It’s great to know that our customer service and packaging made a positive impression. Your recommendation means a lot to us, and we truly appreciate your support.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Great looking watches

Seen these watches which looked real nice and great value. Ordered one which came super quick and well packaged. Looks even better than the pictures. Quality, weight of watch is brilliant and real stylish. Have been complimented on it already and have recommended people to get one. Have to compliment the company website, it makes ordering they're watches very easy. Everyone should view it. Big thumps up from me a happy customer 👍👍

25 March 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Stuart,

Thank you so much for your kind words and amazing feedback! We’re thrilled to hear that you love your new watch and that it’s receiving compliments already! It’s fantastic to hear that the quality, style, and the ease of ordering from our website met your expectations. We really appreciate your recommendation and your support—it means the world to us.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

25 March 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Dan,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Your satisfaction is our top priority, and we're always here to assist you whenever needed.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Bought the time capture watch

Bought the time capture watch
Delivery was fast, product is just pure quality and packaging was so nice that it makes you feel the watch is over a thousand pound.
Would reccomed these watches to anyone and already have

10 March 2025
Unprompted review
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Reply from Mönch Watch Company

Hi Christian,

Thank you so much for your wonderful review! We take great pride in providing exceptional customer service and always strive to exceed our customers' expectations. We believe the key to achieving this is offering high-quality products at an affordable price, all while maintaining a top-notch service experience. Thank you again for the kind review.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Perfect customer service

1) I signed up for 10% off first order but didn't get it due to my fault for not confirming my account before putting an order in. Monch still credited 10% back to my account - they didn't have to.
2) I asked how I could purchace extra strap lincs. They sent me 2 x 2 extra lincs that arrived within 2 days.

Perfect customer service and the wife loves her watch.

18 March 2025
Unprompted review
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Reply from Mönch Watch Company

Hi Tim,

Thank you so much for your thoughtful review! We're so glad to hear that you were pleased with our customer service. We always aim to go above and beyond for our customers, and we're happy that we could help you with the 10% credit and the extra strap links so promptly. Your satisfaction is our top priority, and we truly appreciate your kind feedback!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Really fantastic and good value

This watch exceeded my expectations and looks and feels like a much pricier timepiece. It is a nice balanced weight on my wrist, the clasp and bracelet are well made and satisfying to handle, the face is clear to read and I absolutely love it

14 March 2025
Unprompted review
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Reply from Mönch Watch Company

Hi Lousie,

Thank you so much for the lovely review. We are delighted the watch has exceeded your expectations and you are happy with your purchase. We pride ourselves on our quality and try our best to create products that not only last a lifetime, but also are affordable for everyone.

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Perfect gift

I bought one of these watches as a gift for my partner and he absolutely loves it! I was really impressed with the quality of the watch I would definitely recommend!

4 March 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Cleo,

Thank you so much for your kind words! We're thrilled to hear that your partner loves the watch and that you're impressed with the quality. Your recommendation means the world to us, and we're grateful for your support. If you ever need anything else, feel free to reach out!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Initial, Ash

Monch allowed me early access to the Brand new Initial watches before general release as I'm a mailing list member.

Excellent watch , exactly what I been looking for- sapphire glass without any chronograph dials.

Well packaged and fast delivery

21 February 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Steven,

Thank you so much for your kind words! We love the fact you have taken advantage of being on our mailing list and received early access to our latest launch event.

It's great to hear you are happy with your new watch and it has met all your expectations!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

-Kieran WatchReview

Do you love looking good while going out for dinner, on holiday, or just generally going out? The Monch Watch Company is perfect for that. Let me get straight to the point: you need to get one of these fantastic watches.

When I first saw Monch, I was skeptical because I came across it on TikTok, and I don’t usually trust brands from there. But I went with my gut, took a chance on Monch, and bought the Time Master 1 Arctic. I expected it to take a while to arrive, but it came in just four days, which is impressive considering shipping usually takes longer.

Best Bits

First, when the watch arrived, I was amazed by how securely it was packed. Nothing was damaged, and inside the box was a greeting card thanking me for my purchase. There was also a card explaining the return policy and a warranty card, The warranty card had a sleek black background with silver writing that really stood out.

The watch itself was well-protected. As I opened the box, a shimmer of blue and silver caught my eye—a beautiful timepiece staring back at me. It looked even better in person. The first thing I noticed was the Arctic blue dial, which added a vibrant contrast to the polished silver case.

The second detail I loved was the back case design. The polar bear engraving really reinforced the Arctic theme, giving the watch a unique identity.

The third standout feature was the butterfly deployment clasp. It immediately caught my attention because it gives the watch a premium, high-end feel—definitely worth the money.

Final Thoughts

The overall quality of this watch is amazing. Would I buy another one? Of course. Would I recommend it to others? Absolutely.

If you love fashion, want to look good, and enjoy receiving compliments, head over to Monch’s website and find the watch that suits you best!

15 February 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Kieran,

Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you took a chance on Mönch and are so happy with your Time Master I, Arctic. We completely agree, the Arctic blue dial and polar bear engraving are standout features that give the watch a unique personality.

It’s great to hear that you were impressed with the packaging and the butterfly clasp—it’s those little details that we believe make all the difference in offering a premium experience. Your kind words mean the world to us, and we’re grateful for your support!

If you ever need anything in the future please do not hesitate to contact us!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Bought the Time Master Verte- Amazing…

Bought the Time Master Verte- Amazing customer service, delivery in 2 days, presentation of box was fantastic, face of the watch is stunning a really nice dark green colour.
Only thing that lets it down is the strap feeling “tinny” and like it won’t last long!
But for the price it’s still great just wish the strap felt a bit better!

5 February 2025
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Sam,

Thank you for sharing your feedback! We’re thrilled to hear you’re enjoying the Time Master Verte and that you were happy with the customer service, fast delivery, and the beautiful design of the watch. We also appreciate your honesty about the strap quality. We’re always looking for ways to improve, and your input is valuable. Hopefully, the strap still serves you well, but we’ll keep your thoughts in mind as we work on future designs. Thanks again for your purchase, and we hope you continue to enjoy your new watch!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Stunning piece

Stunning piece, quick delivery, a few of my friends had to buy after seeing mine!

28 June 2024
Unprompted review
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Reply from Mönch Watch Company

Hi Radad,

Thank you so much for the great review. We pride ourselves on our customer service levels so its lovely to read to have experienced this. We're so glad you love your piece and that your friends were inspired to get one too!

Kind regards
The Mönch Team

Rated 5 out of 5 stars

Excellent quality for cost

Excellent quality watches for very exceptional prices. Love my two watches and will be buying again in the future!!

1 December 2024
Unprompted review
Mönch Watch Company logo

Reply from Mönch Watch Company

Hi Edward,

Thank you so much for your kind words and your wonderful review! We're thrilled to hear you're happy with your watches and love the support you have shown the brand.

If you need anything, don't hesitate to reach out!

Kind regards
The Mönch Team

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