I recently bought the INITIAL, ASH watch and couldn’t be more delighted, 316 stainless steel made watch which they use on top end watches. This is so much value for money, well worth the purchase and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 2 watches for wedding gifts from Monch, Initially I emailed them to ask what the presentation gift boxes looked like before I pulled the trigger, They replied promptly and with pictures so I... See more
Company replied
I was very skeptical about using a new brand i've not heard of but took the risk. It absolutely paid off as the wuality of the product is amazing, even better then I expected! The watch looks ££££ y... See more
Company replied
I'm really pleased with my Time Master, Artic Monch watch. Delivery was really quick. Nicely packaged. It looks like a far more expensive watch than it is. Initially I couldn't set the time, rather em... See more
Company replied
Company details
- #13 of 27 best companies in Watch Manufacturer
Written by the company
At Mönch, we're redefining the watch-buying experience. Our mission is simple: to offer a curated selection of watches that match your style and surpass your expectations. With an unwavering commitment to quality and innovation. We invite you to explore, discover, and embrace the essence of time with us.
Contact info
United Kingdom
- info@monchwatches.com
- monchwatches.com
4.8
Excellent
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The watch is perfect and for the price…
The watch is perfect and for the price has exceeded my expectations.
Really good quality and looks amazing.
1 October 2024
Unprompted review
Reply from Mönch Watch Company
Hi George,
Thank you for the great review! It really puts a smile on our faces when reading a review like this. We love the fact the watch has exceeded your expectations. We put lot of work into the designs, manufacturing and quality checks to make sure all our customers are happy.
Kind regards
The Mönch Team
Looks expensive but very reasonable
I bought this watch last Christmas for my boyfriend. The watch looks so expensive but is very reasonably priced. 100% would order a watch from here again and have reccomended this brand to many people. The watch receives a lot of compliments.
1 December 2023
Unprompted review
Reply from Mönch Watch Company
Hi Victoria,
Thank you so much for taking the time to come back following your purchase last year and leave us a review. We are so grateful you chose us when looking to for the perfect gift. We are delighted to hear you are happy with the!
Kind regards
The Mönch Team
Excellent watch
Excellent watch, excellent quality and excellent brand. I’ve had my watch for a year now and it still looks brand new. I will definitely be buying more watches from Monch. The are priced very fairly too considering how expensive they look. I’m so glad Monch exists it’s a perfect watch brand.
28 September 2024
Unprompted review
Reply from Mönch Watch Company
Hi Prashant,
What a lovely review to read, thank you so much. We take a lot of care in making sure our customers are more than satisfied with our watches, its great to see how much you love your new watch.
If there is anything we can help with in the future, please do not hesitate to contact us.
Kind regards
The Mönch Team
I have bought the timeless piece and I…
I have bought the timeless piece and I love it, I asked this company a month back for replacement straps and they have😯bought to go make a purchase.
Guys keep your eyes out on this company Monch. Really beautiful pieces coming from them👍
25 November 2023
Unprompted review
Reply from Mönch Watch Company
Hi Omar,
Thank you so much for the review. Great to see you are adding to your Mönch collection with our customisable Timeless straps! Really appreciate the kind words.
Kind regards
The Mönch team
Excellent service excellent product
Excellent service excellent product
28 September 2024
Unprompted review
Beautiful Aarau for anniversary gift
I bought the Aarau in silver for my wife as an anniversary gift and she absolutely loves the watch! It’s a perfect size, petite and elegant, exactly what she wanted. Now I just need to buy one (probably 2/3) for myself!
27 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Curtis,
Thank you so much for the lovely review. We are delighted you chose Mönch for the special occasion, it's great to hear your wife loves the watch!
If there is anything we can help with in the future, please do not hesitate to contact us.
Kind regards
The Mönch Team
Great customer service
Really quick service, needed extra links and they sent some out within a couple of days. Excellent customer service. Lovely watch. Would definitely recommend
28 September 2024
Unprompted review
Reply from Mönch Watch Company
Hi Tracey,
Thank you so for the kind review. We were more than happy to help with the extra links :) If there is anything we can help with in the future please do not hesitate to contact us.
Kind regard
The Mönch team
Had been lookin for a new watch then…
Had been lookin for a new watch then senn monch so i bought my want and i was over the moon with the quality of the watch for the price. I will be purchasing another watch for my sons xmas in the near future thanks again monch for quality and the service.
8 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Gracie,
Thank you so much for the lovely review. We really pride ourselves on customer service and the quality of our watches, its great to see we have met your expectations!
If there is anything we can help with in the future, please do not hesitate to contact us.
Kind regards
The Mönch Team
Highly recommend
Beautiful watch, high quality for the price! Highly recommend
28 September 2024
Unprompted review
Stunning watch in gorgeous presentation…
Stunning watch in gorgeous presentation box. Arrived within 2 days of ordering too. Will be purchasing additional straps as super impressed by the quality and cx.
24 September 2024
Unprompted review
Reply from Mönch Watch Company
Hi Rebecca,
Thank you for the kind review. We are delighted to hear you are happy with your new timepiece! We pride ourselves on presentation and quick delivery times, it's great to hear we have met you expectations on these.
If there is anything we can help you with in the future, please do not hesitate to contact us.
Kind regards
The Mönch Team
Love the watch!
Love the watch!!
The watch is great, looks stunning! Great value, however I hate the clasp, moving your hand in certain positions opens the clasp and is driving me insane!
5 September 2024
Unprompted review
Reply from Mönch Watch Company
Hello Lewis,
Thank you for the feedback, we sincerely apologise for the inconvenience you experienced with your new watch and we take full responsibility for this oversight.
We are pleased to offer a 3 year warranty with all our timepieces which the clasp is covered under so please email: info@monchwatches.com and we will arrange for the clasp to be replaced and will also send a complimentary gift as a token of our appreciation for your understanding.
Thank you for your patience and for giving us the opportunity to make things right. We value your trust and are committed to ensuring that such issues are swiftly addressed.
Loving my recently purchased Monch…
Loving my recently purchased Monch watch. looks great and the price was excellent.
19 August 2024
Unprompted review
Reply from Mönch Watch Company
Dear Jim,
Thank you for your review! It's great to hear that you are satisfied with your purchases with us and our services.
If there is ever anything we can help with please feel free to contact us.
Best regards,
MÖNCH
I received my watch yesterday
I received my watch yesterday. It arrived my time for my holidays. I love it. Thank you
22 August 2024
Unprompted review
Reply from Mönch Watch Company
Dear Bennard,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're pleased with the watch and that it was delivered in time for your holiday.
Please don't hesitate to contact us if you have any questions, we will always be happy to help!
Best regards,
MÖNCH
Insane quality for the price insanely…
Insane quality for the price insanely impressed with the watch.
17 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Dylan, Thanks for the kind review!
We are glad to hear you are satisfied with your purchase.
Kind regards
The Mönch Team
Stunning watch! Highly recommend!!
Recently purchased the gold Aarau & I’m obsessed! The quality for the price I paid is amazing and all my friends keep complimenting it! I am looking at getting the Timeless for my boyfriend’s upcoming birthday.
12 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Jess, Thank you so much for the lovely review.
If there is anything we can help with in the future, please do not hesitate to contact us.
Kind regards
The Mönch Team
A great 21st birthday gift
My son mentioned Monch to me a while back and showed me the website. I liked the simplicity yet classic look of the watches and although I have just purchased him the Initial II Verte Olive for him, I will be back on to buy myself one too. The watch is beautiful, and the box looks very impressive. Quick delivery and superb service. I am sure he will be delighted. Thank you.
29 July 2024
Unprompted review
Reply from Mönch Watch Company
Thank you so much for the lovely review! We are delighted to have you as a valued customer. Fingers crossed your son likes his present!
If you have any questions in the future, please do not hesitate to reach our.
Kind regards
The Mönch Team.
Great product
Quick delivery, usable website, lovely product. very happy with it
2 June 2024
Unprompted review
Reply from Mönch Watch Company
Hi Lucas,
Thank you for the kind feedback, we're happy to hear you found the process of purchasing a Mönch watch to be user friendly. We hope you enjoy your timepiece.
Kind regards
The Mönch Team.
Overall
Overall, I am highly impressed with my Monch watch. It combines stunning design, exceptional build quality, and reliable performance into a single, elegant package. Whether you're a watch enthusiast or simply looking for a stylish and dependable timepiece, Monch is a brand that should be on your radar. I highly recommend giving their watches a try; you won't be disappointed.
2 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Manish,
Such amazing feedback to read, thank you so much! We always love hearing such kind feedback and it doesn't go unappreciated.
We take a lot of pride in our designs, quality and reliability, its lovely to hear it has made a positive impression with you.
Kind regards
The Mönch Team.
Bought a watch for my son he absolutely…
Bought a watch for my son he absolutely loves it such a lovely watch .in a matter of days of ordering it it was here an was kept updated of the delivery great price to with definitely be ordering again
1 March 2024
Unprompted review
Reply from Mönch Watch Company
Hi Tina,
Thank you so much for choosing a Mönch watch as a gift for your son. It's great to hear he loves the watch and your purchasing journey was what you hoped for.
Welcome to the Mönch family!
Kind regards
The Mönch Team
Amazing quality for the price you pay…
Amazing quality for the price you pay even down to the box. I bought the Timeless in silver with white face and people thought I paid £1000+. Definitely buying another in the future.
2 August 2024
Unprompted review
Reply from Mönch Watch Company
Hi Mitchell,
Where do we start.... the fact people thought you paid £1000+, maybe we should increase our prices... Only joking, it's so nice hear such amazing feedback and to see your happy with your watch!
If there's ever anything we can help you with in the future please do not hesitate to contact us.
Kind regards
The Mönch Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.