Mondialcare Reviews 

It took 6 months to get credit for the medical expenses we had on our trip. And we only had a small expense of under $80

From purchase of our Schengen health cover to making a claim, Mondial lived up to the name; CARE. All communication was answered promptly and always helpfully. I was admitted to hospital in Greece, the online claim was simple and my claim was settled almost immediately.

Had a successful health insurance claim during recent trip to Italy

I was super satisfied with Mondial Care insurance. They are replying very well and fast. Give clear help and support greatly at the end.

Beyond expectation the services provided by MondialCare

Perfect follow up

The best!!!

This is mohammad from Qatar recently i did the inquiry about the travel insurance which accuracy is genuine or not , i found their team very cooperative in response.
I would say thank you very much and appreciate their reply
I will suggest to Consult mondialcare for your travel insurance and etc services

Thank you

I invited a friend to my country and my country asked a health insurance for the visa. So I bought a health insurance for the whole period of stay.

Unfortunately my friend got sick and needed immediate help (else she would have died, according to the doctor).
Before registering at the emergency department of the hospital, I reconfirmed with mondialcare hotline, that I am following the procedure to assure the treatment is covered. I was confirmed that there is no need to worry, but asked to confirm with mondialcare before regular (non emergency) treatment starts.

So I did.

Now, after treatment, mondialcare refuses to pay a dime, rendering both their insurance as well as their promise by phone useless and worthless.

I am deeply disappointed. It means without me helping my friend, she would have just been let to die without medical coverage by Mondialcare.

edit: After reading the reply, what bothers me the most is the following:

1. lies - i was told not to worry when calling to ensure the treatment is covered.

2. contract - i paid for coverage for a certain amount of days. why should i wait for coverage in the period i paid for?

This company is pure fraud!

Maria took care of all my enquiries and was very helpful

Contact au top lors de la souscription du contrat pour ma fille.
Merci à Monsieur FARES

I needed help making a change. I contacted support on whatsapp and the representative answered quickly and made my change easily.

Great service. Received insurance on time, and had a pleasant experience with Customer Service that efficiently changed my contract when needed. Recommended

Had a problem with my account, which was on the part of the system, contacted support and Maria was very helpful. She tried to resolve the issue herself, called me, then contacted the IT team and fixed everything. Fast and effective service.

I made a chat contact and the staff is very helpfull and patient. They help me with the issue I have.

Just another of those companies offering insurance which you pay for up front and cannot change.

Once reached via FB Messenger (WhatsApp didn't get delivered?) I was helped very promptly and the handling was easy, with not long re-checking details. The change was done within 10 minutes.

While the help was great, I believe they should invest and improve in their login page. There is an option to edit the insurance directly but the website disfunctions if clicked. If this works it would have saved the extra communication. Since most would use the insurances for Travel an App would be great which is more handy than the website page.

First-class advice and service! I was exceptionally pleased with the excellent service which I received from Maria at Mondial Care. She was patient, friendly, diligent and highly knowledgeable on the exhaustive list of questions which I asked regarding my upcoming business travel to Budapest. In addition, I was positively taken aback when Maria went above-and-beyond to get back in contact with me promptly, when our line got disconnected. 5* service and would highly recommend - Maria is a true asset underpinned by the three pillars of care, authenticity and conscientiousness.