Monduo Reviews 

292
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall, noting satisfaction with their purchases. Consumers generally find the monitors to be fantastic and appreciate the exceptional product quality when everything arrives properly. Many buyers also highlight extremely helpful support experiences when reaching out to customer service with questions. However, some reviewers mentioned significant delivery delays in receiving their orders and experiencing excessively long wait times. People also reported extreme difficulties getting any responses from support regarding shipping statuses and updates. Additionally, a few customers noted frustrating issues concerning fragile cables or poor hardware quality right out of the box.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, as some reviewers express great satisfaction with... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment, experiencing excitement upon paying for screens... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Delivery service

Reviewers express deep frustration regarding severe dissatisfaction with the delivery service, reporting that... See more

Response time

Users describe negative interactions with response time, noting that after initial communication, support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I order the screens and was very excited. The estimated delivery wasn't what they said. I had to wait very long for the screens. I active an dispute at Klarna and after months I got the screens. Mondu... See more

Company replied

Rated 1 out of 5 stars

My chase emails are now being ignored - broken promises and loss of £700 Despite the below - nothing - other than deflections and clearly lies Do not purchase from these direct.... See more

Rated 1 out of 5 stars

Wrote a review about bad cables in September. Review pointed out that I had paid to replace monitor cable (add'l info here: because their initially shipped cable failed at the outset and cus... See more

Company replied

Rated 1 out of 5 stars

I paid $800 for a platform that never left my home office. The system is unreliable, and the support is non-existent. The system is not functioning after a lot of inspection and the only offer they ca... See more

Company replied


Company details

  1. Computer Hardware Company

Written by the company

Unlock your full potential with Monduo. Transform your laptop into a seamless tri-screen workspace with the world's most advanced portable monitors. Designed for professionals, creators, and gamers, our 14 Inch and 16 Inch Pro Duo models expand your vision with up to 200% more screen real estate. Experience the ultimate upgrade with native 2K resolution, 144Hz refresh rate, 500 nits brightness and 100% DCI-P3 colour gamut for crystal-clear, fluid visuals. Whether you are on MacBook Pro or Windows, experience seamless software integration that adapts to you. Shop with confidence: 30-Day Risk-Free Trial, 12-Month Warranty, and Free Worldwide Shipping.


Contact info

2.8

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

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2.8

All reviews

(292)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product and good customer service

I’m very happy with the product, the quality, and customer service. When it comes to tech, I like to stick with reputable brands with a focus on good customer experience. I couldn’t find any other brand on the market that had what I was looking for so I took a chance with monduo and I was very impressed. Although I had an issue with duties upon delivery, the customer service team was transparent about what happened and offered to offset some of the cost.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Great

Fast delivery, amazing product

3 November 2023
Monduo logo

Reply from Monduo

Hi Saivosh, thanks for the great 5 Star Review! We are glad to see that you like our product!

Have a great day!

Rated 5 out of 5 stars

Everything I hoped it would be

Shipped from Hong Kong to New York in 2 days! Screens require a bit of manual adjustment to get them right but once you do, the colors match extremely well. Makes video editing on my m2 max MacBook Pro so much more enjoyable

1 November 2023
Monduo logo

Reply from Monduo

Hi Steve, thanks for your 5 Star Review!

Have you downloaded and installed the Monduo app which will auto-calibrate everything for you.

Super glad to hear that it makes your video editing more enjoyable!

Rated 5 out of 5 stars

Great monitors for M2 MacBook Pro

The shipping was prompt. The monitors come boxed like they are an Apple product with all the necessary accessories. The best part is they integrate flawlessly with the M2 MacBook and perform great. They are light but sturdy and seem like they will provide many years of service.

30 October 2023
Monduo logo

Reply from Monduo

Hi Tim, thank you so much for the great 5 star review! We try our best to offer the best to our customers and we are happy that you are satisfied with us and our product!

Rated 5 out of 5 stars

Radicalness

Radicalness

Don’t be dumb

Just buy this

18 October 2023
Monduo logo

Reply from Monduo

Hi Chris, thanks for your 5 star review! It made us chuckle. Glad to hear your love our product!

Rated 5 out of 5 stars

Top notch product

Great product, easy to set up and works perfectly. Makes my life so much easier with the ability to use multiple screens. Postage was fast and efficient even to Adelaide in Australia. Thank you.

10 October 2023
Monduo logo

Reply from Monduo

Hi Dion, great to hear that your Monduo setup was easy and that it makes your life easier - that is a review that makes our motto stand out. Have a great day!

Rated 5 out of 5 stars

I do trading

The first time I saw it on YOUTUBE I thought I NEEDED it! because it helps me a lot when I see the stock market better. And so I bought it and it arrived very quickly and it was worth it because its quality is incredible and impressive. I am very happy.

12 October 2023
Unprompted review
Monduo logo

Reply from Monduo

Hi there, great to hear that you saw us and knew you wanted a Monduo for yourself! Great to see that it is helping you with your Stock Market trading. Thanks for the great review!

Rated 5 out of 5 stars

Gorgeous screens and perfect support

Gorgeous screens: brightness perfectly matched, vivid colors at par with the MacBook Pro. This could be an Apple product. I had some questions for the customer support as the screens were shipped with a very tightly attached protective sleeve and I was wondering if this plastic sheet was made to be removed or not (in such case I would damage the screens trying to peel it off). They went through all this with me, carefully asking pictures and telling me finally to remove it. Perfect support, and gorgeous product

2 October 2023
Unprompted review
Monduo logo

Reply from Monduo

Hi Raphael, we are glad to hear that you had a great experience with us and our product!

Thanks for the great review and if there is any other questions you have - do not hesitate to ask!

Have a great day!

Rated 5 out of 5 stars

Great product and support

I decided to sell my two big 4K monitors and switch to Monduo for portability. I definitely don't regret, the screens are great and it's awesome to carry two screens with my Macbook in a backpack.

I had a problem with the original cables that came in the box the very first day - the cables worked only in a specific fixed position. Monduo support team sent me the replacement really swiftly and the new ones work perfectly and feel much more robust.

All in all, I recommend the product.

17 September 2023
Unprompted review
Monduo logo

Reply from Monduo

Hi Andrej, thank you so much for the great 5 Star review!

Great to hear that we were able to sort out the situation to your satisfaction! Thanks for the recommendation - we really appreciate it!

Rated 2 out of 5 stars
Monduo logo

Reply from Monduo

Hi Andrej, our 30 Day trial is available. We have said in our correspondence in October with you that we would have taken your Monduo back as it was in our 30 Day window period.

Rated 5 out of 5 stars

The monitors exceeded my expectation!

The monitors exceeded my expectation! I am a PhD student and wanted the extra monitors to help me maximize my study time. Because my office space and desk would not support three full size monitors, I set out to purchase two monitors for my Windows laptop. When I read about the monitors earlier in the year, the Windows version wasn’t released. Finally decided this month to see what was new on the market because I was ready to purchase. Monduo still appealed to me more than similar products. I took the splurge and made the purchase. So glad I did! The monitors are phenomenal! I won’t say my PhD studies are a breeze, but what I will say is that I am able to write papers, access journal articles, and surf the web all at the same time. I bragged about my new toy to everyone who listened. This is a total game changer for me. I have yet to make any adjustments or use the screens for designing using my Adobe suite of tools, or blog. However, I already used it for a PowerPoint presentation and was blown away. I use three monitors at work and this setup with my laptop is exactly the same. I could not be happier with my purchase!

13 September 2023
Monduo logo

Reply from Monduo

Hi Cassandra, it was great to read your review! We love reading reviews like yours!

Thank you so much for the great review and we are super happy to read that it was a total game changer for you and your workflow.

Have a great day and hope you enjoy the Monduo even more!

Rated 5 out of 5 stars

nice

nice. Some "additional" light at one of the monitrs right bottom corner, but still very impressive on my lptop. Efficent work-wise.

4 September 2023
Monduo logo

Reply from Monduo

Hi Miklós, thank you for your review! What work are you using the Monduo for? We would love to know!

Rated 4 out of 5 stars

Good product

Good product, however cables quality isnt that great, some cables didnt work while others did.

Also instructions flyer wes lacking setup details, had to watch a video to figure out what goes were!

8 September 2023
Monduo logo

Reply from Monduo

Hi Tareq, we apologise that you had trouble setting up your Monduo.

However, one USB-C cable is power only and will only support your monitor screen when it is connected in conjunction with the HDMI cable, as the HMDI cable is a data only cable and the Power Only cable only transports power.

If there is any other information that you need from us, don't hesitate to contact us at info@monduo.co

Rated 5 out of 5 stars

Works perfectly with MacBook Pro 16’

Works perfectly with MacBook Pro 16’. Easy to use and fast to install. I use it for work and trading.

5 September 2023
Monduo logo

Reply from Monduo

Hi Thomas, great to read your review! Thank you for taking the time to review us!

Rated 5 out of 5 stars

Monduo 16-inch Pro Duo Display- great for design work travel

Saw couple of YouTube reviews from notable YouTubers (by trusted Max Tech & Marques Brownlee) for the Monduo 16-inch Pro Duo Display.

Gave it a shot, and though it was a pricier splurge, have to say I'm quite satisfied and did a week's worth of work on location without my ultra wide screen monitor without missing a beat.

The screens resolution quality is excellent, there is also a great app to control brightness, no flicker or strange delays, was seamless to float from screen to screen.

The build quality had me a tiny bit skeptical when I first unpackaged as plastic felt a little cheap to me. It is a durable plastic, but the monitors were a bit heavier than I expected them to be.

When I assembled them initially- they seemed like they should be unstable, but in actuality- they were quite secure which brought me comfort.

Cable hookups not really described in instructions, so I had one incorrect cable and my right monitor did not work initially. But once I tried shorter cable, all worked perfectly.

But worked for 5-days straight while working remotely and really increased my productivity working in Final Cut & Photoshop/Illustrator will all their palettes that make a single monitor challenging to do work.

I did not miss my ultra wide screen monitor much while traveling, and for that, I have to strongly recommend the Monduo with my MacBook Pro M1.

21 August 2023
Rated 4 out of 5 stars

The product is great

The product is great. I enjoy using it. Two things that are kind of a hassle for me. Cable management, and support in the monitors isn’t the best. In terms of cable management, if I need to use both screens it takes up two ports on my laptop. And the screen support stand does not support the screen very well.

28 August 2023
Rated 4 out of 5 stars

A Game Changer for Multitaskers with a Minor Flaw

I recently purchased Monduo, the screen extension for MacBook Pro, and I have a lot to say about this ingenious piece of technology. This isn't just a single portable screen, it's two—attached on either side of my MacBook Pro. It's like having a full control center at your fingertips.

Pros:

Build Quality: This isn't some flimsy add-on; it feels like a robust extension of your MacBook Pro. The screens are stable and don't wobble, which adds to the overall usability.

Packaging & Accessories: Monduo comes well packaged, with a generous assortment of high-quality cables to connect it. It shows that the makers have really thought about the user experience from the moment you unbox it.

Price: When you compare the cost to that of a single portable screen, Monduo is priced very reasonably. It's a one-time investment for double the screen estate.

Driver Compatibility: The drivers work seamlessly, and the setup was an absolute breeze. This is usually a pain point for many extensions but not in this case.
Picture Quality: Excellent doesn't begin to describe it. Vibrant colors, sharp text, and a flawless interface make for an unparalleled viewing experience.
Cons:

Screen Alignment: While most of the features deserve a solid 5 stars, the one area where Monduo falls short is the horizontal alignment of the side screens. Due to the design that hooks the screens onto the MacBook, the side displays are angled in a way that they aren't perfectly horizontal. This is a noticeable issue when you're reading text, and you'll find yourself tilting your head to adjust.
Suggested Improvements:

It would be great to have an optional stand that isn't hooked to the laptop or the flexibility to detach the screens from the laptop's sides. This would solve the alignment issue and make it a perfect product.

Verdict:

For those who are gaming or don't require extensive reading on the side screens, this may not be a big issue. However, for professionals who need these screens for multitasking, this can be an ergonomic hiccup.

So, it's a mixed bag. I absolutely love the build quality, picture, and ease of use—these get 5 stars. However, the alignment issue is significant enough to pull my rating down to an average of 3 stars.

23 August 2023

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