Monduo Reviews 

I ordered in April for delivery in May (United States) but haven't received an answer back as to when I will receive it. I'm excited for the product and will gladly change my review to 5 stars if the team were to give me an answer on its status and process the shipment.

I ordered a screen in February

We are in May

Still no shipping

Customer service told me they would ship it soon

lol

Can’t talk about the quality of the product because I haven’t received it (Monduo 16” pro duo )

I ordered a display for a 16” MacBook Pro from Monduo on February 17th, 2026 (Order #13928), and as of today, May 5th, I still haven’t received anything at all.

When I placed the order, I was told it was a preorder with around a 1 month delivery time. February passed, then all of March, and after 0 updates later I was told it would arrive in April. After that, they promised “end of April” delivery, but now it’s already May and there is still no product, no tracking, nothing.

What makes it even worse is that after multiple emails asking for updates, they completely stopped replying since the end of April. No customer support, no real updates, no transparency.

At this point, my experience with Monduo has been extremely disappointing and the website feels completely unreliable. Don’t Order from these Scammers please.

Been waiting for my screens since February (It's May 5 at the time of this writing). I keep getting messages they'll be shipping pretty soon. Now I get a message:

> Thanks for your message. We are currently transitioning our operations and customer support teams, so replies may take slightly longer than our usual 24-48 hours. We appreciate your patience and will get back to you as soon as possible.

Transitioning? I'm really worried I'm out $700. Buyer beware!!!

It is a scam. They charged in my credit card a first payment of 29 euros and the product never arrived. Ten days later, they charged me 192 euros for no reason.

I paid $800 for a platform that never left my home office. The system is unreliable, and the support is non-existent. The system is not functioning after a lot of inspection and the only offer they can make is for me to pay more money for a new device. Definitely run from Monduo.

Overpriced product and expensive to return if the product isn’t a good fit for you.

The product works great. The right side monitor seems to swing a little too easily. When opening the monitors from its folded position, the monitor will quickly drop open rather than holding itself.

loved the product but it didn't work for my use case. sadly i had to return it and Monduo made that process simple and easy.

I hope they release a new product that will fit my needs!

Excellent product. Exactly what I was looking for, thanks to MKBHD for his recommendation

Great product and great customer service. Very responsive to my questions.

This is an excellent product—although it's pricey, it's definitely worth the investment. It connects seamlessly with the MacBook, and the app provides great integration as well. While delivery took about a month, which was longer than anticipated, I doubt you'll find anything comparable. The quality is outstanding without question.

Exceptional Support and Amazing Monitors!

I had an outstanding experience with Monduo. I needed assistance with a question I had, and their support team was incredibly helpful. They provided personal support every single day until my issue was resolved, demonstrating genuine care for their customers.

Additionally, the monitors are fantastic! They have significantly enhanced my workday, making tasks more enjoyable and efficient. I can't recommend Monduo enough for their excellent customer service and top-notch products!

The communication and concern shown by Jack & Matthew was instrumental in my requesting a replacement for a malfunctioning unit, rather than a refund. I will definitely continue to use the product (which I love) and I will recommend unreservedly to any and all who will ask.

A monitor that finally delivers on my need for running multiple applications seamlessly side by side. All told, the display(s) delivers a genuinely wonderful experience.

This is my second attempt to purchase an extension monitor. The first one was inferior to Monduo. The learning curve on Monduo's monitor was short, and the screen is just as clear as the one on my expensive MacBook Pro. Where Monduo really shone is their customer service several months later. A couple of their cables were defective. I was super busy and didn't call to report this until several months later. They OVERACHIEVED in taking care of me, and I am a very happy and loyal customer. Too bad I can't give six stars. Much thanks to Jack and Monduo.

Just got it. Looks great so far. The customer service is great and handle a issue I had in purchase.

The screen's performance is excellent for my video editing and other things. It has helped me tremendously with productivity by using extra screens. What I wish it could do is fold back further so my clients on the opposite side can view what I want to show them, instead of having to spin my laptop around.