Monduo Reviews 

292
•
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall, noting satisfaction with their purchases. Consumers generally find the monitors to be fantastic and appreciate the exceptional product quality when everything arrives properly. Many buyers also highlight extremely helpful support experiences when reaching out to customer service with questions. However, some reviewers mentioned significant delivery delays in receiving their orders and experiencing excessively long wait times. People also reported extreme difficulties getting any responses from support regarding shipping statuses and updates. Additionally, a few customers noted frustrating issues concerning fragile cables or poor hardware quality right out of the box.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, as some reviewers express great satisfaction with... See more

Order

Reviewers highlight ambiguous aspects of order fulfillment, experiencing excitement upon paying for screens... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as opinions are sharply divided.... See more

Delivery service

Reviewers express deep frustration regarding severe dissatisfaction with the delivery service, reporting that... See more

Response time

Users describe negative interactions with response time, noting that after initial communication, support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I order the screens and was very excited. The estimated delivery wasn't what they said. I had to wait very long for the screens. I active an dispute at Klarna and after months I got the screens. Mondu... See more

Company replied

Rated 1 out of 5 stars

My chase emails are now being ignored - broken promises and loss of £700 Despite the below - nothing - other than deflections and clearly lies Do not purchase from these direct.... See more

Rated 1 out of 5 stars

Wrote a review about bad cables in September. Review pointed out that I had paid to replace monitor cable (add'l info here: because their initially shipped cable failed at the outset and cus... See more

Company replied

Rated 1 out of 5 stars

I paid $800 for a platform that never left my home office. The system is unreliable, and the support is non-existent. The system is not functioning after a lot of inspection and the only offer they ca... See more

Company replied


Company details

  1. Computer Hardware Company

Written by the company

Unlock your full potential with Monduo. Transform your laptop into a seamless tri-screen workspace with the world's most advanced portable monitors. Designed for professionals, creators, and gamers, our 14 Inch and 16 Inch Pro Duo models expand your vision with up to 200% more screen real estate. Experience the ultimate upgrade with native 2K resolution, 144Hz refresh rate, 500 nits brightness and 100% DCI-P3 colour gamut for crystal-clear, fluid visuals. Whether you are on MacBook Pro or Windows, experience seamless software integration that adapts to you. Shop with confidence: 30-Day Risk-Free Trial, 12-Month Warranty, and Free Worldwide Shipping.


Contact info

2.8

Average

TrustScore 3 out of 5

292 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 30% of negative reviews

Typically replies within 1 month

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2.8

All reviews

(292)

41 reviews in the last 12 months

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Rated 4 out of 5 stars

A Semi-Great Experience

My experience with these monitors has been mostly good. The added space, the hardware capabilities, and the sleek design makes for a stylish, productive tool. The only knock against it so far is that they blink on and off anytime the USB-C cables wiggle to much.

9 March 2024
Rated 5 out of 5 stars

It's Must Have

This is just what I was looking for and more. Compared to the others on the market. This is the best setup for my MacBook, and I love it.

29 February 2024
Rated 4 out of 5 stars

great displays in high quality and…

great displays in high quality and really good costumer service wich responds fast.
useing this on a windows laptop can be a bit tricky and its a bit too bulky to setup in an airport for a short wait. but apart from that i can fully recommend the mondüo 16" screen.

14 February 2024
Rated 5 out of 5 stars

Game Changing Product - and brilliant service

Great product, offering, and service. I had my left screen sadly start to flicker... then die. Thankfully within a few days, after emailing support, a new set of working screens arrived. It is a game changing experience to do development and other complex types of work - wherever I am in the world. Many thanks!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product and excellent service

Great product and excellent service. Screens can require specific ports but easily solved with a little patience. Clearer cable installation instructions would help but hardly an insurmountable deal breaker. I love the extra screen area and it makes for a much better work experience. I had a query and the helpdesk responded very quickly.
I use the Monduo for Fusion 360 design work. I can have reference images on one side screen, tutorials on the other with Fusion running on the main screen. This makes it so much easier than constantly flipping between programmes.
The balanced screen colour is less of an issue for me but it's definitely nice to a have a seamless transition between screens.
The Monduo is a couple of inches longer than a MAcBook Pro so I found a backpack with three compartments (MacBook, Monduo plus study books) plus a cable pocket. This makes it easy to carry round and the setup is quick and simple.
Overall I'd highly recommend the Monduo for anyone who wants more screen acreage in a compact and relatively light package.

6 February 2024
Rated 5 out of 5 stars

Revolutionizing Work and Play: The Monduo Dual Display Review

As someone who thrives on the cutting edge of technology, it's rare to come across a product that truly revolutionizes the way I work and play. However, the Monduo dual display has done just that. It's not just a product; it's a game-changer for anyone working from home, digital nomads, and gamers alike.

From the moment I unboxed the Monduo display, I knew I was in for something special. The sleek design with its glass front panels immediately caught my eye. Not only do they give the device a premium look and feel, but the anti-reflective coating is a godsend. Working in a cafe on a sunny afternoon used to be a nightmare of glare and reflections, but with Monduo's displays, the sunlight is no longer my enemy.

But the real magic happens when you power on the displays. The color calibration is nothing short of miraculous. As someone who has worked extensively with the Liquid Retina XDR Displays of M-series MacBook Pros, I can say that Monduo's displays are as close as it gets to that level of quality. Whether I'm editing photos, playing games, or simply juggling multiple tasks, the vibrancy and accuracy of colors bring everything to life in a way I've never experienced before.

The practicality of having dual displays cannot be overstated. The seamless integration between the two screens has transformed my workflow. I find myself more productive, easily moving from task to task without the usual constraints of limited screen real estate. And yes, I've actually caught myself saying, "I have too much screen space" – a sentence I never imagined would make sense until now.

For digital nomads, the Monduo display is a dream come true. Its portability means that setting up a fully functional workspace in a coffee shop or a remote location is no longer a compromise. And for gamers, the immersive experience of having dual screens takes gaming to a whole new level. The detail, the colors, and the sheer size of the visual real estate enhance every aspect of gameplay.

In conclusion, the Monduo dual display is not just another tech gadget; it's a revolutionary tool that enhances how we interact with our digital world. Whether you're working, gaming, or anything in between, the Monduo display is a must-have for anyone who values productivity, quality, and an unparalleled user experience. It's not often that a product comes along that changes the game, but when it does, it's worth shouting about from the rooftops. The Monduo dual display is one such product, and I can't recommend it highly enough.

14 February 2024
Rated 5 out of 5 stars

Monduo 16" Pro Duo: A Trader's Best Travel Companion

The Monduo 16" Pro Duo is an exceptional device that has transformed my trading workflow, especially while on the move. Its dual-screen setup is a game-changer, allowing me to effortlessly monitor multiple charts and data streams simultaneously. The device's portability means I can set up a fully functional trading station anywhere, from hotel rooms to airport lounges, without sacrificing performance or screen real estate. The build quality is top-notch, ensuring durability and reliability even with daily use. For anyone in the trading business or any profession that requires multitasking on the go, the Monduo 16" Pro Duo is an invaluable tool that combines power, versatility, and convenience into one sleek package.

20 January 2024
Unprompted review
Rated 4 out of 5 stars

Stellar Monitors - Naw on the cables

UPDATE: June 2024
I recently purchased a set of monitors that boast top-notch quality and impressive performance. The display quality is outstanding, offering vibrant colors, sharp details, and smooth performance—truly a fantastic addition to my workspace.

However, the accompanying cables are a major letdown. The short cable that came with the monitors failed within just 10 days. Thankfully, I was able to get a replacement for free. Unfortunately, the issues didn't stop there. About four months later, the long cable also stopped working, leaving me with only one functional monitor.

I want to explicitly state that my MacBook Pro and monitors have not been moved from my office table since they were set up, so there's no reason for the cables to be failing like this.

When I reached out to customer service, I was hoping for a prompt resolution, considering the premium price of these monitors. To my disappointment, they refused to send another free replacement cable. This lack of support for what is clearly a recurring issue is very disheartening.

While the monitors themselves are excellent, the subpar quality of the cables and the unhelpful customer service severely detract from the overall experience. It's disappointing, especially given the significant investment in these monitors.

February 2024
My new trading setup is of stunning quality and has significantly improved my stock market trading.
The delivery from outside the country was impressively fast, arriving in just 3 business days with no shipping fees or added taxes.
I love everything about it – a hassle-free and exceptional experience.
Highly recommended!

8 February 2024
Rated 5 out of 5 stars

Great customer service

Got a Monduo last year in August, and it worked well until a couple of weeks ago, when the left screen broke and started showing weird vertical streaks.

I got in touch with the company, as I was still within the 1 year warranty period, and they were quick to send a brand new Monduo, to replace the old one.

Very satisfied with their service and professionalism.

6 February 2024
Rated 5 out of 5 stars

Great Customer Service and Product

FedEx delivered my Monduo to the wrong address. I contacted Monduo and they sent me a replacement immediately. They were very quick to respond to my emails. It was great customer service.

As for the product itself, I love it. Make sure you use the right cables to connect the Monduo to the Mac. Two of the cables look exactly alike at the connector ends, but the thickness of the wires are different. The thicker wire is for connecting to the Mac and the thinner wire is for connecting to external power, if you need that.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Very fast delivery, good support, had a warranty issue, got a new device within days, perfect

1 February 2024
Rated 5 out of 5 stars

Great product with friendly customer service

Very straightforward to set up and loving the product. Screens are crisp and high-res. Remember to install the drivers if you're using a Mac to enable high DPI; otherwise, the monitors will be a bit blurry.

Especially impressed with the customer service. I had forgotten to apply a coupon when I ordered, and they refunded me the difference after when I asked. They even shipped me a extra cable, completely free of charge.

Looking forward to future iterations of the product!

28 January 2024
Unprompted review
Rated 1 out of 5 stars

Im very upset with my purchase

Im very upset with my purchase, one of the screens isnt working and its the second time i open it.
The cables arent working except for one
Im honestly in shock as i was looking forward to using this product and being super productive with it

20 January 2024
Monduo logo

Reply from Monduo

Hi Fatma,

We hope you are well.

Thanks for confirming your address via email. We have sent you follow-up emails on your new cable that was sent.

If you have any further questions or require any further assistance, please do not hesitate to reply to us. We are happy help!

Thank for being a Monduo customer and we hope you continue to enjoy your Monduo experience!

Rated 1 out of 5 stars

Stay away from this seller.

you sent the item even after I requested the cancellation ( 1-2 hours after I placed the order) and before the items was shipped. They made whatever is on their hands to make you accept and get the item even after you requested the cancelation.

12 January 2024

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