Monetary Metals Reviews 184

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the unique product offerings, particularly the ability to earn interest on gold and silver, which many find to be a game-changer for their savings and investments. The staff is frequently highlighted for their helpfulness, patience, and professional demeanor, making the entire process smooth and reassuring. People also appreciate the excellent customer service, noting prompt responses and a genuine commitment to addressing their needs. The overall service is described as exceptional, providing great value for money. However, some customers also noted that the website could be improved to offer a more comprehensive and modern full-service experience. A few people mentioned that the monthly reports sometimes lack specific details about their investments, such as the basis in overall positions. Additionally, some users expressed a desire for the ability to take loans against their holdings or for the company to partner with someone who offers this service.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the unique product that... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting its excellence. Many reviewers... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and professionalism of... See more

Value for money

Customers had positive experiences with value for money. Many reviewers consider it a genius way to maintain... See more

Based on these reviews

Rated 5 out of 5 stars

MM makes it possible and easy to earn interest on a portion of my gold and silver savings without paying for storage, I can send metal to participate in leases and bonds (MM pays for shipping) and als... See more

Rated 5 out of 5 stars

I have been dealing with MM for quite some time, made deposits and had deposits returned, and they were not small amounts. They have followed through with all commitments completely. I was very skepti... See more

Rated 5 out of 5 stars

Precious metals as an income generating vehicle. We contacted this company over a year ago. Every question we had was professionally dealt with. Staff were patient and most helpful throughout the lon... See more

Rated 5 out of 5 stars

Being a customer of Monetary Metals has completely changed the way I think about savings. For most of my adult life, earning a yield through traditional cash accounts has felt completely hopeless. As... See more


Company details

  1. Alternative Financial Services

Written by the company

Monetary Metals delivers a yield on gold, paid in gold, via its Gold Yield Marketplace™ platform, by offering gold-denominated financing to qualified businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

184 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Monetary Metals The Best

I have been dealing with MM for quite some time, made deposits and had deposits returned, and they were not small amounts. They have followed through with all commitments completely. I was very skeptical at first because this kind of investment was completely new to me and untested, but Jay and Matt were honest and helpful. I highly recommend MM to anyone seeking an alternative to buy and hold waiting for the market to increase. Five star company. RSM DDS

3 March 2026
Unprompted review
Rated 5 out of 5 stars

When requesting follow up via email the…

When requesting follow up via email the team was responsive. The process to create the account was simple and customer service did address all my questions at that time. When I wanted to make a withdrawal, the process was simple just took time due to the company's holidays which is expected as it was in December.

7 January 2026
Rated 5 out of 5 stars

Joining Monetary Metals

Joining Monetary Metals entailed facilitating the transfer of metals that I had stored in multiple locations. Monetary Metals supplied detailed instructions for accomplishing the transfers in a very professional manner.

7 January 2026
Rated 5 out of 5 stars

This company could be a new paradigm for Gold in the economy.

Setting up the account was simple and the staff was very helpful. I have a regular purchase set up and the prices they have gotten me are very close to spot, so that is good.
My only concern right now is that I requested a 1 oz withdrawal on December 12, 2025 and am still waiting for the coin. It seems to me they should have some gold on hand to accommodate small withdrawals like this in a more timely fashion.

6 January 2026
Rated 2 out of 5 stars

Unfortunately too rich for this guys…

Unfortunately too rich for this guys wallet. I had 15k to play with, however you need 30k to enter. So no deal for me.

20 December 2025
Monetary Metals logo

Reply from Monetary Metals

Hello Jeff, thank you for leaving a review. We're sorry to hear you weren't able to meet our minimum investment amount to open an account. It is possible that we may lower our minimums in the future. We invite you to stay in touch should we announce such a change.

Rated 3 out of 5 stars

Monetary Metals suggested improvements

I very much like getting a return on precious metals without storage fees.
At the same time I would like to see Monetary Metals (MM) tweak their website and company to improve the customer experience, as indicated by the following comments.
= The withdrawal process for MM is cumbersome, involving sending an initial email, filling out a form, uploading the form and waiting a couple of weeks for deposit or delivery. They promise the process will be completely online in future, but provide no timeline.
= MM offers no guidance on how taxes are handled, whether with annual interest reported on Form 1099 or capital gains or loss upon sale of metal. This is important because MM is unique in the precious metals space for generating interest. Providing an FAQ on this topic would be most helpful.
= There is a reference somewhere on their website to platinum but it appears they only offer gold and silver at present.
= MM provides little or no info/assistance on advanced strategies for managing your account. For example, how to manage account so that some metal is set aside for sale in future and not automatically hoovered up into leases? There ought to a way to configure this. How to configure account to automatically opt out of leases below a certain percentage? Not possible at present.
= Monthly statements take two or three weeks to become available after end of the month. This compares with a couple of days for brokerage statements.

20 December 2025
Rated 5 out of 5 stars

Useful Information

This site provides daily up to the minute information with useful analysis of the consequences on a subject ignored by most people.

19 December 2025
Rated 5 out of 5 stars

Overall a positive experience

Overall a positive experience. Perhaps as we move towards a gold economy you might incorporate gold cash. Just like glint, then I could buy assets and invest in gold in one step. Just a thought perhaps leaving a box that says invest 99% into gold while keeping 1% available for purchases. That way I don’t have to invest in two houses just one. Make it easier on the consumers.

19 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look